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External reviews

9,987 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Rahul J.

Dropbox is most suitable option to keep your data secure and accessible in easy way

  • April 30, 2021
  • Review verified by G2

What do you like best about the product?
is very Convient application for storing your files and can share with many platforms like gmail, whatsApp
What do you dislike about the product?
Storage space is very low as compared to other apps like gdrive, onedrive
What problems is the product solving and how is that benefiting you?
I have kept my all personal data on drive by creating a structured folders for every year. Not only my data but my entire family data is stored that inlcudes my daughter education reports, our medical reports, finance reports. It is easy for me to access the data whenever there is a need and share with stakeholders


    Guido N.

Easy, fast and accessible

  • April 29, 2021
  • Review verified by G2

What do you like best about the product?
It's super-easy to start using it and to configure the desktop extension to synch it with your local drive. It's perfect to share files with your team and also with external people.
What do you dislike about the product?
Managing what has to be synced and what not with your local drive is not as easy and intuitive as the rest of the app, so you may end up having your local drive full because you synched too much!
What problems is the product solving and how is that benefiting you?
Sharing big files with colleagues and clients in a seamless way, working collaboratively on the files, reducing local drive usage by saving big files in cloud, having your files secured on managed storage
Recommendations to others considering the product:
Don't think of Dropbox as a backup system: it's a sharing service. Especially if you use local synching, deleting a file means the file is gone. Forever (both locally and in cloud)


    Catherine H.

Reliable, easy to use, secure, and a great way to organize files

  • April 26, 2021
  • Review provided by G2

What do you like best about the product?
It is a secure and reliable program, I love it!
What do you dislike about the product?
I can't say there is anything I dislike, it is a great program
What problems is the product solving and how is that benefiting you?
I no longer worry about losing files as they are now saved in Dropbox. The benefit is not worrying about space on the hard drive and also no longer worry about a computer crash destroying my files


    Aaron T.

Dropbox customer service is very spotty and takes a very long time to get a response

  • April 24, 2021
  • Review verified by G2

What do you like best about the product?
Easy to copy a link from and then share a specific file with a client. And Dropbox allows people you want to share with to have access to a particular item via sharing.
What do you dislike about the product?
CUSTOMER SERVICE is almost non-existent. There is no phone number or chat to get help. You have to figure out how to email them. Then wait....and wait....for days. If you have a problem with Dropbox, plan on not using it until someone gets back to you.
What problems is the product solving and how is that benefiting you?
I work with other people, and Dropbox allows us to jump into the same file to view or edit.


    Leonardo P.

The Best Online Storage Solution

  • April 23, 2021
  • Review verified by G2

What do you like best about the product?
Dropbox has the best sync capabilities in the market. Its works with every OS you can imagine.
What do you dislike about the product?
The price is a little too much for third-world countries.
What problems is the product solving and how is that benefiting you?
I resolve sync and backup Storage problems.


    Leonardo B.

Exceptional and versatile hosting service

  • April 02, 2021
  • Review verified by G2

What do you like best about the product?
As a file hosting service, Dropbox is a helpful option for my education company. Its cloud storage and file synchronization is its big asset, helping our workplace to reduce time and effort when sharing documents
What do you dislike about the product?
The things I don't like about this service are related to data restoration and deletion. In general, it is not clear how the provider assesses clients' demands in a proper manner
What problems is the product solving and how is that benefiting you?
Dropbox helps me organize class instructors' assignments and lesson plans. I also use it as a recording platform for my students every semester. Thanks to its integration into our educational platform system, I can keep track of course due dates
Recommendations to others considering the product:
My likelihood to recommend Dropbox for novice users is that It is great for organizing and labeling multiple files. However, they must consider that there are not a lot of advanced tools besides cloud synch and storage.


    Financial Services

Dropbox Personal and Business seamless use

  • March 25, 2021
  • Review verified by G2

What do you like best about the product?
Dropbox has been a very easy and seamless product to use to save and share files across devices and communities. I have found that the personal dropbox size of 2GB is sufficient for every day use at home, but the Business version is the most effective. There are no bandwidth or size limitations, but it does come at a cost. If you are sharing files, I wold recommend Dropbox over google drive. The reason being is that with Google drive, you lose some of the functionality of office products like word or excel.
What do you dislike about the product?
The only thing I dislike about dropbox is that when you hit your capacity limit, it's hard to find large files to delete from the platform.
What problems is the product solving and how is that benefiting you?
I am sharing documents across various software platforms (Windows, Mac, Android and Apple devices) with no issues. You can pick up where you left off on any device and anywhere in the world. I can share folders within dropbox with certain user privileges, so you have some control over it. Also, the notifications has been really helpful of when a file has been saved or changed.


    Michael K.

Great integration and super user friendly

  • March 25, 2021
  • Review verified by G2

What do you like best about the product?
I love Dropbox's integration within both my Mac and desktop PC computers. We use it daily in our real estate business and it is worth the annual membership. Dropbox is so easy to use and it's direct integration with both PC's and Mac computers is amazing.
What do you dislike about the product?
Dropbox is integrated on both PC and Mac so myself and my team don't have any complaints.
What problems is the product solving and how is that benefiting you?
As a realtor, we store all of our listing photos in Dropbox so that we have quick and easy access to them across multiple platforms and locations. This has made life so much easier and transferable!
Recommendations to others considering the product:
Dropbox is a super user friendly platform and I like the integration that it has on both my Apple and Windows based computers.


    Oğuzhan K.

Best Service for Storage of the Documents

  • March 02, 2021
  • Review verified by G2

What do you like best about the product?
Dropbox is one of the best service providers for document/file storage. It has a very simple control panel also for the user who does not know how to use the technological devices. It has the ability to share your files, documents via just a simple sharing link with your friends/parents/colleagues. Other platforms need extra things to complete the process and it makes them much more complex. Therefore, the most important thing about Dropbox is simplicity. Therefore, everyone whose priority is simplicity can use Dropbox instead of other vendors.
What do you dislike about the product?
In my opinion, unfortunately, Dropbox gives less storage capacity to users that could be arguably too low. It means that it is less than other service providers. Therefore, it could be changed in future updates and gives extra space to users in order to store their files much reliable.
What problems is the product solving and how is that benefiting you?
I use Dropbox as a repository for my lecture notes and projects and then when I want to share them with my colleagues I can easily give permission to them by sharing the link of the file. It is easy to share all contents with your mates. On the other hands, the storage area of my phone is limited and I am using Dropbox in order to store my older photos instead of occupying the space on my phone.
Recommendations to others considering the product:
Dropbox is very simple to adapt to and is very user friendly. This property makes my work so much easier to share with my colleagues. It means it helps to manage this kind of sharing problems just using one click of your mouse. It helps us to transfer larger files from one account to another one so that they can download the documents easily. It works a lot better than the traditional methods and allows me to store files without using memory on my computer and cellphone.


    Legal Services

Does the job perfectly as intended!

  • February 19, 2021
  • Review verified by G2

What do you like best about the product?
Sharing docs is easy, and having them avaiable on all my computers and phone is amazing!
What do you dislike about the product?
If you are not online, may get multiple copies of a doc and it's hard to tell which is which. Would be nice to see a warning or something rather than try to figure our what has what info on it.
What problems is the product solving and how is that benefiting you?
Access in multiple locations, Dropbox is the easisest and best solution we've found!