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9,987 reviews
from G2

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    Joy E.

Great document storage for smaller businesses

  • July 22, 2021
  • Review verified by G2

What do you like best about the product?
It functions as a folder system exactly as your computer's built-in folder structure. Because it integrates with your system, retrieving files and moving items within those files is simple and typical the the manner of any document stored on your hard drive. I like that everything was accessable to everyone in the firm rather than hiding on someone's desktop. It's easy to use and easy to navigate, especially for older users who are familiar with Windows/PC file structure.
What do you dislike about the product?
We reached a number of documents that made the folder system slightly untenable. When we originally had one attorney or even two attorneys and two assistants, the amount of data stored was low and the system was easily navigated. Our firm grew to four attorneys and three assistants with hundreds of thousands of documents and at a certain point, the folder system became difficult. We have since switched to a cloud-based legal repository system to allow storage of larger quantities of data.
What problems is the product solving and how is that benefiting you?
When our firm was smaller, Dropbox was a great way to store files in a way familiar to any skill level of user, that allowed accessability for everyone in the firm.


    Sabarish H.

Good medium of storage

  • July 22, 2021
  • Review verified by G2

What do you like best about the product?
Dropbox is a suitable and secure medium of cloud storage. It's easy to set up and use. You can use it on any device, so your files are always with you wherever you are. You can sync your data across multiple devices by installing Dropbox in them, making it not only an excellent medium of storage but also file transfer. In addition to sharing files between devices, you can also share them with other users. You can generate a URL for any file in your storage and share it with the users, or you can send the files as email attachments. Alternatively, you can also create shared folders and allow access to users via email. Any file that you add or move to the shared folders will be accessible by all the authorized users. Not only does this make it easier for you to share files without needing to invite or manually transfer the URL, but it also allows you to collaborate. Furthermore, Dropbox prevents data from being lost easily. Any file or folder that you delete can be recovered within 30 days of deletion, so you can retain anything you may accidentally delete.
What do you dislike about the product?
Dropbox only offers 2GB of space for free. I currently have Dropbox Plus, through which I get 2TB of space at a very affordable price. However, Dropbox still lacks several integrations and features that can be used on Google Drive for free.
What problems is the product solving and how is that benefiting you?
I've been entirely reliant on Dropbox for cloud storage and collaboration on documents, presentations, and projects through Dropbox Paper. It allows me and my team to work seamlessly and efficiently on projects and coding while also managing our tasks well. You can create checklists and set due dates for which you'll get reminded via Dropbox. You can make real-time changes and edits to documents simultaneously with other users, saving you plenty of time. You can also embed images, video clips, and any media file to presentations. In addition, Dropbox has several app integrations available such as Slack, Zoom, Salesforce, and Trello, which our team and entire department make use of to carry out our remote work.
Recommendations to others considering the product:
While Dropbox is excellent, I would say Google Drive is better if you're looking for a reliable software for cloud content collaboration and storage. It's free, and you can make the most out of its features just like you can on Dropbox. The one significant benefit Google Drive has over Dropbox is that you get 15GB of storage, compared to Dropbox's 2GB unless you upgrade.


    Heather B.

Great software!

  • July 21, 2021
  • Review verified by G2

What do you like best about the product?
I love how accessible things are! Dropbox is very
What do you dislike about the product?
There are lots of other cloud storage softwares, but Dropbox is hard to beat. The only thing is the price... Dropbox gets expensive FAST. Also, it drives me insane how you can upload everything easily to the Dropbox drive to save space on your hard drive, but then if you need it off the hard drive, you don't have enough space on the hard drive and then you're stuck unless you buy an external hard drive for extra space. It's tricky and cumbersome to get away from Dropbox once you've been using Dropbox for a while... they know how to hook you and keep you, that's for sure!
What problems is the product solving and how is that benefiting you?
My office loves the accessibility of Dropbox and how it automatically syncs to your laptop. Also, it makes uploads into the cloud easy.
Recommendations to others considering the product:
I would recommend setting aside at least an hour or two when initially setting up Dropbox. It takes TIME to upload your information into Dropbox and can be a bit cumbersome. Other than that, everything is pretty straightforward. I would also recommend considering the size of your hard drive and how easily you want to be able to back out of Dropbox. Even though Dropbox is pricey, we've stuck with them because downloading all your files on a small hard drive after you've been using Dropbox for a while is next to impossible.


    Adrian R.

Easy way to transfer docs to others

  • July 21, 2021
  • Review verified by G2

What do you like best about the product?
I like that I am able to throw things into a folder in drop box and share that file with others in my company or personal life. I like that it doesnt require you to download an app. The upside on using dropbox professional is that it seems to be a secure way to send files around that may have more private information. I like that there is a search feature for those who do not know exactly what document they are looking for, they can add keywords or even codes to help pull up those documents.
What do you dislike about the product?
I do not like that sometimes it takes longer to refresh and there for when using it as a way to move docs around, it looks like you are still working on something you've already moved over. I hope in the future they can make the refresh rate faster, or make it to where it just automatically knows it is now gone when you move or delete a file and its just no longer there. I dislike that if when you search for something and nothing populates its because the phrase you looked up did not match exactly.
What problems is the product solving and how is that benefiting you?
Being able to throw things in a folder and have someone on my team pick them up, continue working them and drop them back in with all finishes and signatures needed on their side. Working remote this helps greatly when we need copies of notarized documents but do not wish to wait on an email to receive them.
Recommendations to others considering the product:
Between dropbox and email, I would choose this. I do not believe it to be the safest route if you send docs around with extremely personal info, but it's excellent for those documents that somebody can send without worry. Its an excellent product for a reasonable cost. I do like they offer a free version to be used in personal matters or even with smaller companies that don't need to use it often. I reccomend to anyone.


    Yukti A.

Good for backup storage

  • July 20, 2021
  • Review verified by G2

What do you like best about the product?
Dropbox has been around for about ten years. It's easy to create a free account with a small amount of storage. If you have an education account, you get additional storage. There are also business accounts that have more features. If you need more storage, you can buy as needed, and the rates are generally cheap. Dropbox works on any device (windows, mac, android, iPhone). You can choose only to sync a few folders to your local drive not to take up a lot of space.
What do you dislike about the product?
Sometimes syncing between phone and computer can get a little finicky. For example, I only want to sync one folder on my phone, but I have to use a different app to do the things I need that works in conjunction with dropbox. They can also get pretty expensive if you need to buy more storage because it's a recurring fee.
What problems is the product solving and how is that benefiting you?
I am looking for a place to back up storage and access some files from anywhere. I also have to use dropbox to share files with other users and edit and update files while keeping version history. The most significant benefit is that it works for services that don't automatically have backup and collaboration features. The most important use is you don't have to download all the files, and you can only download the ones that you need.


    Emily C.

Great for file storage and easy file sharing

  • July 20, 2021
  • Review verified by G2

What do you like best about the product?
I love accessing my files saved in dropbox from anywhere and not being tied to my computer. I also appreciate having smart sync to select what from Dropbox gets saved to my laptop. Another feature that I found very useful is being able to restore files that accidentally get deleted. It has saved me some grief.
What do you dislike about the product?
I don't particularly appreciate having to log out from one account to access a file shared with me using another email account. I have to remember under what Dropbox accounts specific files are shared, then download the files and upload them into my main account so that I have what I need in one main place.
What problems is the product solving and how is that benefiting you?
I have been able to store and organize years' worth of projects safely with Dropbox. It has also been beneficial when needing to pull up an old file to share with a client and even allowing them to share files with us.
Recommendations to others considering the product:
It's an excellent tool for storing files and being able to access them from virtually anywhere. It's simple, easy to use without extras.


    Alysson B.

Okay product, but there are better options

  • July 20, 2021
  • Review verified by G2

What do you like best about the product?
Dropbox is a stable application, it provides plenty of storage, and Dropbox added file collaboration, which was a significant consideration for me to continue using. You can use a web browser to access your files, and you can install the desktop client and access your files through the file manager, making it assimilate more into your regular workflow. When you have a file open without collaboration, an icon pops up that should notify you if other users are currently editing that file.
What do you dislike about the product?
The free storage size is smaller than its competitors at 2GB. It may be a personal preference, but I prefer Google Drive's file collaboration. I also have issues with Dropbox dropping its sync connection on my desktop, causing conflicting copies of files, and not updating other users with the most recent information. I have to restart Dropbox perhaps once a month or so. I also feel like more users outside of my organization are familiar with Google products, especially customers who may not use products like this for personal day-to-day use.
What problems is the product solving and how is that benefiting you?
It is a standard encrypted, file-sharing storage solution with file collaboration. We utilize it to share files and to back up and store documents.


    Matt G.

Have used Dropbox since University and the Business version fills every need

  • July 20, 2021
  • Review verified by G2

What do you like best about the product?
Seamless integration across the entire company, can access on PC or cloud-based. The smart sync features have reduced the amount of support needed on selective sync, and we always know everyone has access to the files they need at any time. As well, using Dropbox to share private, large, files with customers and other stakeholders is huge.
What do you dislike about the product?
The live collaboration tools built for MS Office 365 are pretty terrible to the point where I never use them and purely use Google Apps for realtime collaboration, along with the rest of the company. Recently the Dropbox Office add ons have been causing Office to crash as well. Finally, Dropbox needs to focus more on those features and not these random experiments like Paper and Hello.
What problems is the product solving and how is that benefiting you?
Now more than ever with remote teams, everyone in the company needs access to up-to-date documentation, presentations, contracts, etc. Dropbox is the home for all of our documents, and it is an expectation here that employees back everything up. Backing up and reversions are also heavily used; we have never had an employee "lose" a document and have helped employees recover past versions on several occasions, saving a ton of time.


    Han A.

The Mobile Harddrive you and your team can access

  • July 19, 2021
  • Review verified by G2

What do you like best about the product?
What's not to love about this platform? You can set up permissions and access coordinate teams. Keep everyone and sync and work on multiple projects while on your phone tablet or computer. Easy access so no matter where you are everyone can pitch in and collaborate. It's also quite handy when going over a presentation on the go, long as you have the app or access to the internet you can check up on the finer points and be prepared with a capital P. It's great I honestly have seen Dropbox evolve over the years and the features that have been added on are on point. It's easy to keep multiple documents even case-sensitive ones without the worry of being hacked. Its safety is amazing and its design is outstanding, keeps things fresh, creative, and overall simple. Very easy to use and you can start, store and even create documents. Accepts a list of formats and is very intuitive. It's a must-have app when working with small to medium-sized teams (even large) since it lets you have your documents in a simple easy to use app.
What do you dislike about the product?
The one thing that might get a little expensive and tedious would probably be the price range, the app is definitely worth it but if you start adding a lot of team members into the pro version I could see it getting pricey. Overall if you make a select team focused on marketing, IT, or even CS so long as they are using and sharing files constantly the price makes up for the time you are making back on minuscule tasks, that adds up.
What problems is the product solving and how is that benefiting you?
Sharing and updating documents among peers, overall it's amazingly efficient and easy to use. The time of deployment is really short and it's well worth the time lost doing basic tasks when dealing with a pile ( metaphorically) of documents.
Recommendations to others considering the product:
Look into all the features, especially when paying for it there's plenty of extras that just make things really simple.


    Kenneth A.

Premier Cloud Storage

  • July 18, 2021
  • Review verified by G2

What do you like best about the product?
Dropbox is one of the earliest cloud storage software. I like the fact that it is very easy to use. One can easily navigate around it. What makes dropbox unique in my opinion and I believe in the opinion of mos friends and work colleagues is the fact that it is synced with so many other software so much so that you can easily transfer documents, photos, videos to and fro with ease. It is good for businesses and for education. Dropbox is the solution if you need to access your documents. photos and videos on any device that uses the internet and in any part of the world.
What do you dislike about the product?
The advantages of using dropbox far outweigh the disadvantages. Storage size for free users should be increased.
What problems is the product solving and how is that benefiting you?
I am currently not solving any problems with dropbox. I have realized a lot of benefits. Being able to save files, documents, pictures, and videos in dropbox and to be able to have access to my saved files on the phone, tablet, and laptop is amazing.
Recommendations to others considering the product:
In terms of recommendation. On a scale of 1- 10 1 being definitely not and 10 being definitely yes). I will rate dropbox 10