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External reviews

9,987 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Chaz G.

Professional, fast, intuitive

  • May 16, 2025
  • Review verified by G2

What do you like best about the product?
Dropbox is one of many online storage software is to use, but I believe it's one of the most experienced. Having so much experience, I believe that it is very reliable. It's been syncing to the desktop for a while and I think it's worked out a lot of the kinks.

I mainly use dropbox to collaborate with other content creators, and the ability to keep gigabytes worth of media, both off-line and off-line to work with seamlessly with other collaborators makes this a fantastic choice.
What do you dislike about the product?
I think the folder structure UI navigation is not very intuitive and often times confusing. It goes for a very clean approach, but it does not feel very intuitive. And overhaul of the UI would be welcomed, as long as the functionality continues to work.
What problems is the product solving and how is that benefiting you?
The problem dropbox is solving is the limitation of sharing large quantities of media amongst collaborators remotely. We create videos for marketing and advertising on a daily basis, and work with terabytes worth of video footage. Since our entire team works remotely, sharing physical storage devices simply would not work.

Dropbox enables us to seamlessly share our media between our team and content rapidly while also working remotely. As long as you have a good Internet connection, you can run a full video production studio all across the world.


    Thomas B.

Great way to send large documents or files

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use and functionality are key parts of Dropbox that I enjoy.
What do you dislike about the product?
Sometimes I forget that I have to add people to files and wish it had a reminder to add people when I originally uploaded documents.
What problems is the product solving and how is that benefiting you?
Sending large volume of documents.


    Mitzi B.

It makes it very handy for me to edit (and have edited) shared documents with my co-workers.

  • May 16, 2025
  • Review verified by G2

What do you like best about the product?
The ease of recalling past sheets, if there is a mistake and items are lost. There is a peace of mind in knowing there is that backup feature, if need be.
What do you dislike about the product?
My dropbox does not always update right away for my devices at home. Probably user error.
What problems is the product solving and how is that benefiting you?
I can update financial documents in real time for my Director, even if she is at a conference. It is really helpful


    Michael S.

Best file sharing tool for Graphic Design related projects

  • May 16, 2025
  • Review verified by G2

What do you like best about the product?
As a graphic design professional, and project manager, dropbox is my go to. I like the fact that you can still use a physcial "folder" to drop things in and out, compared to Google Drive, or One drive. It's just more user friendly and intuitive. It allows people who have particular organization to seamless navigate large amount of data on computer settings, (what Google Dirve couldn't match), while quickly search items on mobile device with simple grab and go or drop in. I strongly believe many graphic design, print and production professionals would agree with me on this.
What do you dislike about the product?
the price is a bit high for most of the companies I work for. It only works if everyone on the team is using it heavily. which is not possible. if you can have plans that are more affordable for small business/ small team (1-3 people) that are similar to iCloud's prizing ($2.99 month/$4.99 month/ 12.99 month at max) it will be more workable with independent freelancer and small business. Otherwise most decision makers will just use Google drive as it's free.
What problems is the product solving and how is that benefiting you?
Sharing large files or files with complicated structures (sub folders) for projects between internal and external collaborators.
Offer flexible organization.


    Arts and Crafts

Seemless integration.

  • May 16, 2025
  • Review verified by G2

What do you like best about the product?
I like that things are instantly backed up.
What do you dislike about the product?
Can always use more space for less of a charge.
What problems is the product solving and how is that benefiting you?
Instant back ups and cloud integration not to take up so much space on my computer.


    Wayne S.

Dropbox works great

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
Easy access to files across multiple PCs
What do you dislike about the product?
Sometimes seems like files are hard to find then they should be
What problems is the product solving and how is that benefiting you?
Access to files at different locations on different pcs


    Charles T.

A great file sharing utility that I use for business and personal use!

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use for transferring large files!
What do you dislike about the product?
I would prefer it not to load at startup by default. also it would be nice for it to start up, sync and then terminate at a specified time to always keep system resources freed up.
What problems is the product solving and how is that benefiting you?
moving large files!


    Brandon R A.

Great Service for my Business for Years

  • May 16, 2025
  • Review verified by G2

What do you like best about the product?
I like the organization and the improvements that have been made over time to make navigation easier.
What do you dislike about the product?
It's not specifically a Dropbox issue but an issue with every cloud storage provider. It's the challenge of finding files and making sure you know where things are and making this is easy.
What problems is the product solving and how is that benefiting you?
Allows me to organize documents I use for my business. Gives me an easy way to share and collaborate with outside people as well.


    John R C.

Great, easy-to-use, and dependable for the last 10 years

  • May 16, 2025
  • Review verified by G2

What do you like best about the product?
Unlike Google Docs, which has caused me awful problems, I never have a problem sending a link to a collaborator.
What do you dislike about the product?
I would like the default to be "All Files" instead of suggestions.
What problems is the product solving and how is that benefiting you?
Dropbox over the years has allowed my whole team to work with huge files without a hitch. I like that I can just send a link to individuals who are not on my "share" list without getting them involved in a lot of rigamarole. I also like that it's fast uploading and downloading. The preview feature is good.


    Kayla W.

Best place for storing and sharing files.

  • May 16, 2025
  • Review verified by G2

What do you like best about the product?
I like that it is user friendly for my clients who may not be super tech savy while also keeping the quality of the files.
What do you dislike about the product?
I do not have any dislikes.I would say it sometimes feels somewhat outdated and could look a little more aesthetic but otherwise it's great.
What problems is the product solving and how is that benefiting you?
It allows me to share final content for approval with my clients without the video quality being messed up.