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Reviews from AWS customer

1 AWS reviews
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External reviews

2,418 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Daphne C.

Top notch product analytics platform

  • May 04, 2021
  • Review provided by G2

What do you like best about the product?
Great advacnced segmentation capabilities
What do you dislike about the product?
Difficulty aligning data with GA / Segment data
What problems is the product solving and how is that benefiting you?
Understanding different cohort user behaviors


    Entertainment

Great tool to understand how people engage with your app and to retain them

  • March 05, 2021
  • Review provided by G2

What do you like best about the product?
A lost of built-in charts, visualization are very powerful
What do you dislike about the product?
The level a personalization is sometimes limited, so it would be great offer more flexibility in the chart creation
What problems is the product solving and how is that benefiting you?
Knowing what your users do, when, how often, etc... And how to optimize your app in order to offer the best experience


    Shannon B.

Works great for quick analysis and product analytics

  • March 05, 2021
  • Review provided by G2

What do you like best about the product?
I can answer questions to help make decisions very quickly and easily (compared to using SQL to do the same). The loading time is extremely quick for charts and simple UI makes analytics easy to use.
What do you dislike about the product?
Doing very complex analysis is more difficult with amplitude than using SQL. I wish we could customize the colours in the charts to match our branding.

We have also had issues with amplitude experiment data being accurate which makes it difficult to make decisions
What problems is the product solving and how is that benefiting you?
We use it for product analytics. We would have a lot of difficulty understanding our funnel conversion without amplitude. This allows us to prioritize work, and evaluate the performance of different completed projects.


    Lucas M.

The overall experience of Amplitude is great, but there some few things that should be considered

  • March 05, 2021
  • Review provided by G2

What do you like best about the product?
The way you can manipulate and visualize data, select segments, and filter by them. Also, disabling events and afterward being able to filter by only active events is one feature to recommend. Being able to see the whole picture of a funnel and understand what happens where is also crucial and beneficial for us when analyzing pain points in the app and how we can improve them. Also, when analyzing the data I can understand how an event happened.
What do you dislike about the product?
That segments are not refreshed automatically. For us that we have several graphs and funnels containing the same segment is more difficult to keep each one updated. It would be nice if we could just simply update the segment and it would update the changes in all the charts that include it. The feature can be similar to git changes because some segments can be modified, it would be nice if instead of reverting all the changes and going back to the parent's segment, it will only update the fields which were updated, relative to additions or substractions.

Another thing that I don't quite like is that you can't do advanced filtering features (for example: I want to filter by people that have tried the current version since X date).
What problems is the product solving and how is that benefiting you?
Analyzing surveys like funnels, normal charts, conversion rates, and more. Is dynamic and in most cases, you can download all the information and manipulate it as a CSV file.
Recommendations to others considering the product:
Is a great product to use and I would recommend it.


    👋 Jeff W.

A great tool for product analytics—strikes right balance of power and ease of use

  • March 04, 2021
  • Review provided by G2

What do you like best about the product?
I like that it's very easy to save multiple analyses into a workspace. I look at the dashboard here everyday.

I also like the formula functionality. It's very robust and easy to use.

It's also really easy to add data to the product when you use Segment. I highly recommend that.

I also love how easy it is to edit and update your analyses.

The auto-generated retention chart is very useful, particularly for SaaS startups.
What do you dislike about the product?
I wish it were easier to connect events to people and then people to user journies.

You can do this, but it's not the most straightforward user experience and the capability feels limited.

I also wish that the product would display more results in the table below specific analyses. Sometimes, with a complex analysis, the table will only the top-10 results. I wish it could display all results.

I also wish there were an automated Slack integration where I could get a daily update of my workspace analysis without having to sign into the product.

I think you can do this with custom coding, but it would be great to have a feature that does this automatically.
What problems is the product solving and how is that benefiting you?
I use it to track the overall product usage and retention metrics, and I use it to understand the use of specific features.

We use it to track whether or not we're on track to achieving product-market fit at our startup.

I love being able to get instant answers to almost any product usage question I have.
Recommendations to others considering the product:
I would use it. It's comparable to Heap, but it's more reliable and more powerful. It also has a great free plan for startups with a small to medium amount of data.


    Entertainment

Versatile Analytical Tool

  • March 04, 2021
  • Review provided by G2

What do you like best about the product?
you can share your charts and create your own boards, as well as quickly changing the visualization way.
What do you dislike about the product?
no pop up explanations for what each label/ function means, like "unique, total, %" etc.
When a day isn't finished, the data isn't added to the weekly/monthly total.
What problems is the product solving and how is that benefiting you?
DAU, Revenue, engagements etc.


    Consumer Services

Great for Product Growth

  • March 04, 2021
  • Review provided by G2

What do you like best about the product?
Really enjoy the easy ability to read and create graphs. Enjoy the ability to dashboard and read the data. The ease of selecting my logged events and being able to customize my product decisions is a great bonus. This was previously not as easy to do for me.

Gives me a good insight into the product data and make the next decisions going forward. Being able to have a hypothesis and receive an answer is a powerful tool in product decisions.
What do you dislike about the product?
Documentation is something not as in-depth on how to write custom classes and grouping.

Although I enjoy the customization and tooling of Amplititude, perhaps some templates and product suggestions could further enhance my product decision. If I knew that X feature or dashboard had increased or decreased, that would be a great value add to my decisions since I cannot spend all my hours on the dashboard. This would be great to have,

Reporting is not as efficient as well as the exporting on data.
What problems is the product solving and how is that benefiting you?
Growth engineering on different features. Overall product growth in terms of DAU, WAU, MAU, and retention.

Benefits include being able to see the changes daily and week on week. The visual element of the dashboards helps a lot.
Recommendations to others considering the product:
Use it to make product decisions. Great for logging and event hypothesis.


    Anjali S.

The best analytical tool I have seen & I am quite impressed

  • March 04, 2021
  • Review provided by G2

What do you like best about the product?
Easy to create, track, maintain, share & contribute to the reports
What do you dislike about the product?
I cannot find the latest events & properties of a user when I am using "Select events using your product" while creating a new chart.
What problems is the product solving and how is that benefiting you?
- Acquiring new customers
- Understand how we can drive offering adoption for existing customers
- How does engagement impact investments and withdrawals
Recommendations to others considering the product:
If you want to help your organisation with a better & effective analytical tool, then go ahead with Amplitude.
# Easy to create, track, maintain, share & contribute to the reports


    Anna M.

Very comfortable using and great fit to baby startups)

  • March 04, 2021
  • Review provided by G2

What do you like best about the product?
1. I like that this is for humans and really easy to make the hard job. When you spent hours in GA you can easily decide in Amplitude.
2. Also this is extremely cheaper when Mixpannel which I used before on previous working place.
3. And much easier for our junior products than google analytics. So that's extremely saved time to deep dive for new colleagues and help don't spend a time of analyst for easy tasks. Our product or I as a CEO can easily and fast check any hypothesis. So that helps us as a team move and reach our goals faster. That's incredible!
What do you dislike about the product?
There are a few problems we met during our work with this system:
1. You can't download data by different types of data and this is a big problem when you a trying to work with cohort analytic and match data from analytics with data from any other palace (CRM, etc.).
2. There is no SDK for Nodejs. So you can't just send events from a server(.
What problems is the product solving and how is that benefiting you?
We are an early-stage startup and amplitude our magic wand for a fast experimenting process. For example, sometimes I need to make product research and we make this using amplitude because we are gathering user's answers there and don't need to use any other tools.
Recommendations to others considering the product:
Very nice for early-stage but when you reach a big amount of session you should pay a big sum at once. Be careful with it.


    Internet

Easy to create visually compelling charts and analyses from tracking data.

  • March 04, 2021
  • Review provided by G2

What do you like best about the product?
Easy to create charts and understand how users are behaving based on the tracking data being collected as they use an app. I also find it very helpful sometimes to look at an individual user's path. The funnel chart type is among my favourites, as is the ability to see which specific users meet certain criteria, or how they reached some events (i.e. click on a point on a chart and be able to "View User Streams"). The ability to manage user cohorts, which may be static or dynamic, has also been very helpful.
What do you dislike about the product?
Recent improvements have made it so that I can't find a reason to complain - perhaps a bit slow at times, but could very well be my machine at fault too.
What problems is the product solving and how is that benefiting you?
I'm understanding how our app is being used and what might need to happen in order to improve our KPIs.
Recommendations to others considering the product:
I recommend using Amplitude for analysing your mobile app tracking data.