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Reviews from AWS customer

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External reviews

2,659 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Financial Services

An excellent analytics tool for Mobile Product Performance

  • March 30, 2023
  • Review provided by G2

What do you like best about the product?
1. CDS - to manage all events and user properties from multiple channels (Apps, web etc.)
2. All the product performance analytics tools and powerful customization capabilities
3. Extensive integration library to import and export data
What do you dislike about the product?
I haven't come across any downsides. Amplitude Analytics seems to be a market leader in product performance. The only missing feature is the ability to view heatmaps and session recordings
What problems is the product solving and how is that benefiting you?
1. CDS - Single repository of all product usage data from multiple sources
2. Ability to quickly create analytics dashboards with a powerful set of WYSIWYG tools
3. Extensive integration library to import data (Ex. Snowflake) and export data (Ex. Braze)


    Julia C.

Amplitude helps me a lot to understand my product performance

  • March 22, 2023
  • Review provided by G2

What do you like best about the product?
The ability to create segments to visualize and have insights about some parts of my product funnel and to filter by version, country, and all the events that happen.
What do you dislike about the product?
I think Amplitude could improve by enabling visualizing the customer experience while using the product, just like full story provides.
What problems is the product solving and how is that benefiting you?
Amplitude is helping me have a better visualization of the performance of my product, so I can gather insights in which part should my focus be one for the next evolutions.


    Jan K.

Pretty much the perfect tool for tracking and analysis

  • March 13, 2023
  • Review provided by G2

What do you like best about the product?
I like how the UI is intuitive. When I need to do an analysis, and dig into the data, it’s usually a matter of a few clicks. I could basically always build whatever I needed.
What do you dislike about the product?
In a few cases, I had to do some workarounds and bend the system to get the data I wanted. That being said, this might have been the case for not necessarily using the best tool for the job.
What problems is the product solving and how is that benefiting you?
Determining whether some feature is used or not, and how much. Also, sometimes, it’s useful for troubleshooting issues.


    Maxime .

Great product & Nice customer service

  • March 09, 2023
  • Review provided by G2

What do you like best about the product?
I like the easy way to build my dashboard, collect data and share it with the rest of my team/
What do you dislike about the product?
Probably the price ;) other than that I don't see anything I dislike.
What problems is the product solving and how is that benefiting you?
Tracking our user data. How do they use our product? identify the best cohort of users etc


    Jules R.

Supercharge your product decisions!

  • March 08, 2023
  • Review provided by G2

What do you like best about the product?
It gives the tools and the knowledge to really become datadriven. Amplitude is built in such a way it eases you into doing data analysis and making sense of the data. It allows for simple analysis to really advanced stuff.

Other tools are cluncky, heavy. Amplitude guides you alogn the way and a beautiful clear information architecture.

Next to the tool Amplitude lifts your products skills and knowledge that you start thinking about success metrics at the start of every feature/project/innovation.
What do you dislike about the product?
I like that you improve the product by changing how things work and are ordered. But sometimes you go a bit fast and introduce changes withouth giving me the proper time to get used to it.

Next to that, I have the need to have company wide charts and dashboards, it feels a bit unorganised and have the idea a lot of people are creating the same charts.

Next to that, some of my ways of working, is to quickly check something, so I tend to end up with a ton of draft charts.
What problems is the product solving and how is that benefiting you?
Amplitude gives us insights in user behavior.
Amplitude gives us the tools to think in what success means in terms of oberservable behavior.
It gives us informed decision making, based upon numbers.


    Leo P.

Best tool for a product manager

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
It is just exceptionally great - it saves hours of working, helping with everything - from understanding your users, planning for new features, AB testing them and monitoring your product health altogether.
What do you dislike about the product?
Sometimes load times could be a bit long. Also, it would be great to see some sort of re-do of "pathfinder" feature as now it isn't very helpful.
What problems is the product solving and how is that benefiting you?
Literally anything - from coming up with new solutions to AB testing to monitoring release health to some deep dives into funnels and looking for things to improve. I also track revenue and overall product health daily with dashboards.


    Olha M.

Amazing tool do gain product insights for all the employees in the company

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
- it's easily accessible
- it has a straightforward interface
- we can do a template for teammates to edit them
- all the events have a describtion so no need to have separate documentation
What do you dislike about the product?
- not so flexible as our own system of analytics
- some charts should calculate the same, but results different
- some charts not clear how is build and it's not clear after reading the documentation too
What problems is the product solving and how is that benefiting you?
it's easy for the product team to check feature usage, and there is no need to ask an analyst to run custom queries to the database, which usually takes longer.


    Muhammad Kukuh A.

Amplitude Analytics has been A Game-Changer for Data-Driven Decision Making

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
Amplitude Analytics is an outstanding platform for understanding user behavior and making data-driven decisions. The platform is user-friendly, with a wide range of features that provide valuable insights into user engagement. The support team is also excellent, making it a top choice for businesses looking to gain a deeper understanding of their users.
What do you dislike about the product?
Nothing, but I would like to suggest Amplitude team to make some amplitude training video library that explains all features in amplitude.
What problems is the product solving and how is that benefiting you?
the propensity to conversion features help us a lot in improving our push notification performance


    Axel M.

Very easy to build data insights

  • February 27, 2023
  • Review provided by G2

What do you like best about the product?
It's an easy way to create insights on your products usage without having to bother any developers about it.
What do you dislike about the product?
it's not easy to understand all events that are in the dashboard. would be better if developers could add documentation about it.
What problems is the product solving and how is that benefiting you?
We can understand what people are doing and how many active users we have in a very granular way.


    Sissi C.

Amplitude

  • February 24, 2023
  • Review provided by G2

What do you like best about the product?
* Clear and aesthetic visualizations
* Simple user interface
* Ability to maintain documentation on events and properties
* Variety of visualizations
* Variety of time granularities
What do you dislike about the product?
* Reporting on other type of property levels (IDs) requires purchase of addon
What problems is the product solving and how is that benefiting you?
Self-service insights for other colleagues into user behaviour. More autonomy and data-driven decision making for Product teams, less help needed from Data team