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Very powerful analytics platform
What do you like best about the product?
The speed (Some seconds) to make any analysis from very low level to aggregated data
What do you dislike about the product?
When they are errors in the past from our side or amplitude’s side it’s very difficult to correct them retroactively
What problems is the product solving and how is that benefiting you?
I want to understand the user journey and compare the behaviors and KPIs during AB Tests
Pretty good! Need to improve on-boarding experience
What do you like best about the product?
Parameter feature like developer experience is convenient and appreciated! the visualization which could be broken down into details is easy to track down users.
What do you dislike about the product?
the Onboarding experience is a pain, there are a lot of things you could do with amplitude, but at first, it's confused to know where to start, it might be helpful to have a step by step guided tour with different use cases.
What problems is the product solving and how is that benefiting you?
Behavior analysis with product. Getting more and detailed understanding on users.
amplitude is great!
What do you like best about the product?
ease of use, variety of visualizations, admin features
What do you dislike about the product?
lack of integrations with 3rd party products, namely intercom
What problems is the product solving and how is that benefiting you?
better understanding our behavioral metrics
Great user experience
What do you like best about the product?
I really like that its really easy and intuitive to visualize a ton of data. You don't need to be an analytics expert to be able to see the basics of your conversion funnel, main customer segments, etc. Also really appreciate that they're constantly adding new features and functionality! Really been liking the Pathfinder functionality recently to track where our customers go after hitting errors.
What do you dislike about the product?
Our company funnel is fairly flat so some of the prediction tools aren't as helpful. I also wish there was a way to determine conversion for back to back events, versus steps within a given time frame.
What problems is the product solving and how is that benefiting you?
We use Amplitude to look at what our customers are doing in our app, where we're losing people in a conversion funnel, and especially for a/b test result analysis and segmentation.
Beautiful visualizations with impactful data
What do you like best about the product?
Allows us to easily funnel users and understand where they're dropping off or having difficulty with our platform. Visualizations are easy to build and understand, and easy to share.
What do you dislike about the product?
It's a little more difficult/less intuitive to build more complicated visualizations or do custom calculations or modifications with the data within the visualizations.
What problems is the product solving and how is that benefiting you?
Amplitude helps us understand our user conversions and better understand how users are interacting with our platform so we can build better services.
Clean and easy to use interface
What do you like best about the product?
I'm a new PM and absolutely love how easy it is to get product metrics and data fast. Recently, with the daily emails, I noticed a spike in usage (5-8X normal daily usage) and I was able to use the tools in Amplitude to track down the specific customers causing this spike.
What do you dislike about the product?
It's a little difficult to get started, I struggle to understand the power of the tool and wish I could become an Amplitude ninja soon.
What problems is the product solving and how is that benefiting you?
Tracking usage data and API calls across a few products within a portfolio. Recently, with the daily emails, I noticed a spike in usage (5-8X normal daily usage) and I was able to use the tools in Amplitude to track down the specific customers causing this spike.
So easy to use
What do you like best about the product?
We have lots of different people working in different district, but it's super easy to use so everyone can access data so easy
What do you dislike about the product?
Since we are startup and we are super young(1yr), it's easy for us to make mistakes in taxonomy. But the plugin to fix it is way too expensive
What problems is the product solving and how is that benefiting you?
Data visualizing, everyone can access data so easily
Easy to use Analytics tool
What do you like best about the product?
Amplitude Analytics is a great tool for keeping track of your customer data, it has a clean and easy to use user interface. The best thing is that it doesn't require any analytical skills, and lets you perform all kinds of analysis with the ease of just clicking a button.
What do you dislike about the product?
Managing and tracking a funnel of data is easy, although when you need to break it down by customers, you can not do it, and it offers little insight.
What problems is the product solving and how is that benefiting you?
We use Amplitude Analytics mainly for tracking the funnels of customers coming in and out through our platform, as well as the ratings of our apps.
Powerful product analytics for digging in or telling the larger story through data
What do you like best about the product?
Amplitude can help you cut your data in a lot of ways but it doesn't feel immensely overwhelming (i mean this as a positive). All powerful data products for business have a learning curve. I also like how Amplitude has focused on helping you tell a story with your data via their Notebook ability.
What do you dislike about the product?
Mainly that its capabilities are so immense that you have to spend time practicing and playing with data. It isn't so relevant when not your data because you don't care. So the best way to learn is having real questions.
You also will need to know your event schema and that's always hard when you aren't helping to define it and joining and existing team. Not Amplitude's fault however.
You also will need to know your event schema and that's always hard when you aren't helping to define it and joining and existing team. Not Amplitude's fault however.
What problems is the product solving and how is that benefiting you?
Understanding how users move through a product. How many activate or do a behavior. What segment does a given behavior of interest. From digging into one user to troubleshoot to telling a story with analytic visuals and commentary.
Recommendations to others considering the product:
You have to try it to see if it will work for you. It's very powerful but like all tools that require investment in setup you really need to be thoughtful about maintaining the events become the inputs to know what's going on with your users in your product!
Great tool. But hard to keep engagement
What do you like best about the product?
I like how it is able to give high level metrics. It provides details on number of users using the software, how often they have clicked etc. And that helps me provide stats to my stakeholders on the product usage. Qualtrics surveys needed to understand what features were driving usage and therefore retention and what they could do to improve it. An in-house built solution could not deliver on providing these insights. Amplitude was very helpful to get these insights for my team and I. I understand what makes users tick, and am able to rapidly release better product experiences.
What do you dislike about the product?
I have two issues.
1. It does not get granular enough. Does not show me the deep dive metrics that I can see to understand the why.
2. It is not engaging. It should have a better way to let me know when there are anomalies in my data.
3. While the pre-built reports are super useful in helping teams produce the industry-standard types of reports on engagements and funnel analysis, the process of customizing a view feels rather confusing.
1. It does not get granular enough. Does not show me the deep dive metrics that I can see to understand the why.
2. It is not engaging. It should have a better way to let me know when there are anomalies in my data.
3. While the pre-built reports are super useful in helping teams produce the industry-standard types of reports on engagements and funnel analysis, the process of customizing a view feels rather confusing.
What problems is the product solving and how is that benefiting you?
I use this to understand how often a product is used, the type of users and customers using the product and what features are not used as much as expected. That allows me to prioritize on the product roadmap.
Recommendations to others considering the product:
Great software. Try it out!
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