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Reviews from AWS customer

1 AWS reviews
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External reviews

2,418 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Information Technology and Services

Best quantitative app analyse

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Obvious information and various tools to track user behavior.
What do you dislike about the product?
Less qualitative insights. No recording so far.
What problems is the product solving and how is that benefiting you?
It can bring an excellent overview of how products behave so we can know the benchmark to improve.


    Riza H.

Great reliability, support, and features.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Love the features:
1. Create analytics (Segmentation, Funnel, Conversion/Drop Off Journey, Cohorts) to get valuable insight easily. The conversion/drop off journey feature is also very impactful.
2. Manage data easily by being able to see the traffic and turn some events off/on easily
3. It's connected with Amplitude Experiment, which is super powerful
What do you dislike about the product?
- Expensive and have limitation based on the number of events
- There is an additional cost to unlock more features like Unlimited Sync Cohort and Alerts. For Alerts, I expect it to be a standard feature.
What problems is the product solving and how is that benefiting you?
- Tracking data easily (easy to implement, easy to debug)
- Tracking and managing data in the right way (the training is great)
- Getting insight from the data to solve problems around Activation Rate, Referral, Retention, etc, by understanding our User's Behaviour


    Justin S.

Fantastic tool

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Extremely easy to implement and use. Have used many other analytics tools and Amplitude is by far my top recommendation.
What do you dislike about the product?
Wish a few of their features were available in low-tier plans.
What problems is the product solving and how is that benefiting you?
Helps us get a near-complete understanding of our funnel without having to invest in building custom tooling.


    Computer Software

convenient and fast self-serve data tool

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Very easy to start to use, powerful and fast, visualisations are customizable to some degree. Calculates common user paths.
What do you dislike about the product?
Dynamic user properties which are not backfilled make segmentation based on these error-prone and difficult to debug.
What problems is the product solving and how is that benefiting you?
Allows a wide audience to explore our data, follow our progress and draw conclusion


    Online Media

Amplitude is a good tool for seeing how our site is performing.

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Visual capabilities in graphs are my favorite part. The group by -function is excellent for comparing different kind of users or pages in the site.
What do you dislike about the product?
The pathfinders can be hard to explain and they don't always show same figures as the funnels. I can't always explain why.
What problems is the product solving and how is that benefiting you?
We are looking at visitor amounts, click trough rates and such metrics over time. Amplitude is a good tool in showing trends and possible pitfalls.


    Oded O.

Great product analytics platform

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
Lots of smart charts and user segmentations. You can easily analyze funnels and cohort behaviors, see drops in conversions etc. Also, I use it to create elaborative dashboards for a high level view of the business.
What do you dislike about the product?
The product takes time to learn and some things are less intuitive. Also, I'd love to be able to group cohorts by multiple dimensions.
What problems is the product solving and how is that benefiting you?
Amplitude helps me understand how my users are behaving, how product changes impact adoption, retention and conversion, which is exactly what I need from a product analytics platform.


    Insurance

Amplitude provides insights into user behavior and its impact on business metrics.

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
Easy to derive insights by user segments for events that impact conversion and view them in ready-to-use formats such as funnel view, segmented view, lifecycle view, etc.
What do you dislike about the product?
You must invest some learning time before you create your first chart.
What problems is the product solving and how is that benefiting you?
Amplitude helps us derive user behavior and attribution for a feature built to influence user actions.


    Financial Services

Very helpful platform, crucial to understanding product performance, complex to set up

  • August 24, 2022
  • Review provided by G2

What do you like best about the product?
Amplitude is a relatively sophisticated way to plot product usage and analyze areas to focus. It has a handful of product offerings to enable you to hack together most analyses you'd want. Once you get the hang of using the platform, it's quite powerful.
What do you dislike about the product?
The platform isn't so easy for team members to learn, meaning usage and institutional knowledge are pretty concentrated among those who set it up. And the set-up is non-trivial, with best practices that if not followed (by reading online articles) can cause several unforeseen issues that are decent lifts to fix. Also, there are a handful of areas where the logic and charting capabilities fall short of the nuanced analyses and calculations we'd like. There are also a lot of features under development that aren't quite nailing it yet, but I hope they will be in the near future.
What problems is the product solving and how is that benefiting you?
Ability to get real-time and historical information on product usage and performance. It helps us with reporting, issue-flagging, experimenting with new features, and monitoring areas of dropoff and where we can improve our product.


    Information Technology and Services

A fast data tool for analysts

  • August 24, 2022
  • Review provided by G2

What do you like best about the product?
Amplitude provides easy access to your database. The ability to do quick projections and draw up graphs can be a very helpful tool for all analysts. It is also quite simple to share the charts surrounding the events data.
What do you dislike about the product?
Yes - Amplitude provides easy access to your database but sometimes it can be difficult to do more custom kinds of analysis with this tool. One thing in particular is having 'or' clauses when creating a custom event.
What problems is the product solving and how is that benefiting you?
Amplitude is solving a speed and visualization problem for analysts. It provides easy access to event based data in a way that allows for analysts to churn out answers to 80% of all ad hoc questions that might be asked of analysts.


    Thomas C.

Amplitude Analytics gives us full visibility on our multiple apps with powerful tools

  • August 24, 2022
  • Review provided by G2

What do you like best about the product?
Amplitude Analytics makes custom event ingestion and user identification possible in code, but most importantly makes the analysis seamless in the console. Other competitors can offer more out-of-the-box front-end tracking, but with the complexity of our platform and our products, we need advanced custom tracking to answer our analytics needs, which Amplitude can offer. Amplitude can easily ingest tons of events and govern their taxonomy straight in the console. We can observe single user tendencies as well as global tendencies for projects with just a few clicks. The visualization tools are extremely powerful and can answer almost any question that could come to mind, whether it be about event segmentation, user paths or retention.
What do you dislike about the product?
Amplitude is mostly made for power users. When it comes to making the console available to the whole company, it can be overwhelming for some having all those options and no starred content upfront. The onboarding experience could be better by giving the administrators the ability to modify it and display the right content right away to the right people and having starred dashboards in their navbar, etc. Right now, you can only customize your own space and not those of others, every user is considered a power user.
What problems is the product solving and how is that benefiting you?
Solving our need for front-end tracking, back-end tracking and user session stitching altogether across our apps. We can have a mix of page views, super granular custom events from the front-end, feedback events from the back-end and segment them properly with any event property we'd like. Before it was hard for a Product Manager to find clear and realistic KPIs for a very granular feature part of a big product; Amplitude helps our Product Managers observe all kinds of precise events from the start of the release, define clear KPIs on their features and track them in real-time. It makes us way more actionable when it comes to investment in features and makes our products better in the long run. The simple act of implementing Amplitude also gives us a straight QA feedback look and makes us rethink UX and our whole data-driven design process.