Amplitude Digital Analytics Platform
Amplitude AnalyticsExternal reviews
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Fast and reliable tool
What do you like best about the product?
The tool is great. The mobile SDK is very well built and easy to integrate. It has rich documentation and has support for flutter. The web dashboard is great too and easy and fast to use. The new alert feature is what I was missing.
What do you dislike about the product?
The dashboard UI/UX is good, but not great. It seems like an old software that uses a hamburger menu and adds unnecessary complexity to create new charts. Adding charts to a dashboard or notebook could be easier, transferring ownership too. Also, the organization to find created dashboards could be better.
What problems is the product solving and how is that benefiting you?
Fast analysis to decision making, sharing data with teammates and following product health up. It also helps to identify and debug problems, using the user look-up feature, which is pretty good.
Understanding App User behavior with Amplitude
What do you like best about the product?
I love the dashboard feature because it allows me to have a holistic view, by being able to place all the relevant graphs in one place.The funnel is another of the graphs that I really like since it allows me to see the number of users I have in each stage and their conversion % so I know what to improve
What do you dislike about the product?
I would like to be able to see in the graph of user sessions per day how many users had a session greater than X time.I would also like to be able to customize the graphs more, for example what data or percentages to show
What problems is the product solving and how is that benefiting you?
In the marketing aspect, it allows us to see what the behavior of the users of the different channels is, in order to improve our CAC.reducing costs or reallocating the budget
Amplitude's partnership with a parking service provider
What do you like best about the product?
1. Intuitive analytics self-serve features like funnels and pathfinder
2. Proactive and responsive customer success team
2. Proactive and responsive customer success team
What do you dislike about the product?
Time to incorporate feature requests and enhancements
What problems is the product solving and how is that benefiting you?
Measure user experience in our apps more accurately
Friendly tool for non-technical people
What do you like best about the product?
There's a friendly interface and really helpful tutorials. After understanding how my company data is structured on Amplitude, I learned by myself how to use the tool. My favorite feature is the one in which I can track the events using my own product's app.
What do you dislike about the product?
The pathfinder chart does not work very well for my product. It'd be useful to be able to select the events' properties in the chart, not only the events.
Another thing is that when I have a funnel with a lot of screens, I'm not able to change the name of the steps in the chart manually, for some reason the editing feature becomes disabled.
Another thing is that when I have a funnel with a lot of screens, I'm not able to change the name of the steps in the chart manually, for some reason the editing feature becomes disabled.
What problems is the product solving and how is that benefiting you?
I can have real-time data on customers' behavior in my products' app. When launching a new experiment in the app, in the Amplitude I can see first if everything is working properly.
Great product analytics tool
What do you like best about the product?
The level of segmentation around behavioral analytics within Amplitude is robust. The service from Customer Success and technical support is really great and helpful.
What do you dislike about the product?
Not a dislike but an improvement suggestion is if we have key metrics and target rates tracked against in Amplitude. Potentially even get alerts when it dips or changes from that or from historicals. This is more insights level.
Learning curve for myself and for other users but worthwhile once learned.
Learning curve for myself and for other users but worthwhile once learned.
What problems is the product solving and how is that benefiting you?
Segmentation/targeting for in-app, push, and email communication
Understanding user behaviour and conversions for our funnel across markets
Used in partnership discussion
Able to get analytics hands-on without having to get it pulled from a data team
Understanding user behaviour and conversions for our funnel across markets
Used in partnership discussion
Able to get analytics hands-on without having to get it pulled from a data team
Amplitude is easy to use
What do you like best about the product?
It's easy to use, so our engineering team doesn't have to implement trackers.
What do you dislike about the product?
The price could become very expensive if we want to track anonymous users, as we are a consumer-facing application.
What problems is the product solving and how is that benefiting you?
Amplitude helps track user behavior, and it is helping our company prioritize features and/or marketing campaigns
Independent analytics easily
What do you like best about the product?
the documentation is complete
easy to query
easy to ask for support
easy to query
easy to ask for support
What do you dislike about the product?
the explanation is heavy and sometimes too abstract. It will be good if the documentation is also supported with explanation how to read data and the input parameter using example
navigating dashboard can be overwhelming owhen there are already several charts. Having brief table of content to navigate quickly will be good
navigating dashboard can be overwhelming owhen there are already several charts. Having brief table of content to navigate quickly will be good
What problems is the product solving and how is that benefiting you?
quick analytics. It's beneficial because I dont need to raise ticket to data team to request simple data
Best All Around Analytics Tool
What do you like best about the product?
-Ease of use
-Intuitive UI
-Rich features
-Intuitive UI
-Rich features
What do you dislike about the product?
Pricing is quite expensive and some features require an additional subscription.
What problems is the product solving and how is that benefiting you?
Prior to amplitude we don't have an event tracking tool that is reliable and has a friendly reporting UI to enable self service.
Powerful Tools, Helpful Team
What do you like best about the product?
The UI/UX is very intuitive, even for a first-time user like me. The team is also very helpful and will happily guide you to get the best out of Amplitude features.
What do you dislike about the product?
None that I can think of. Overall, I'm very happy with how things go with Amplitude.
What problems is the product solving and how is that benefiting you?
Getting data is very quick, easy, and real-time. You can share the URL as well with your team. The various chart types are also great.
Good self-service platform
What do you like best about the product?
We use Amplitude for customer analytics. It is a super robust tool, which is used across multiple departments. We are getting a huge amount of benefits with its analytics abilities.
What do you dislike about the product?
- User interface is far better than any other product in the same category
- Plenty of widgets and customizations
- Plenty of widgets and customizations
What problems is the product solving and how is that benefiting you?
We can be independent in reporting on test performance, audience segmentation, user behavior analysis of different user segments.
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