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Reviews from AWS customer

1 AWS reviews
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External reviews

2,418 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Kristina P.

Amplitude is a great tool for customer centric businesses

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Awesome documentation, quite useful prebuilt views that are easily accessible to non-technical users, fast refresh / load time
What do you dislike about the product?
it's not something on you but definitely slow / poor event instrumentation can ruin one's experience with the tool
What problems is the product solving and how is that benefiting you?
The easier it is to access data the more often people reference it so Amplitude really is a tool that improves decision-making on all levels of the organization


    Entertainment

Amplitude makes customer event analytics accessible to all

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
- Proactive support team
- New governance product makes it easier to manage events
- Data descriptions can include pictures and surfaces when you hover on any data point
- Intuitive charts for product managers and marketers
What do you dislike about the product?
- Price point demands company adoption
- Implementation is more difficult when use Segment to send events
- The experment feature is more difficult to use with Segment as well
What problems is the product solving and how is that benefiting you?
- Fast, easy access to event data
- Makes event data analytics intuitive and accessible for anyone at the company and therefore relieves the bottleneck that often lies on the data science team


    Barbara P.

Intuitive, and as deep and detailed as you design your experience.

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
The flexibility to build what I want to know and to which level of detail.
What do you dislike about the product?
The level of customisation on the charts can be improved.
What problems is the product solving and how is that benefiting you?
Understanding content consumption in our product. That helps us improve features create new journeys and understanding what content is working


    Joshua V.

Powerful analytics tool for visualisation customer journeys

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
I like being able to build out customer journeys and being able to pinpoint areas to address and optimise the product. I particularly like the user look up function which I have recommended to other members of the team to get used to Amplitude and the naming conventions of the metrics by going through specific customer journeys themselves.
What do you dislike about the product?
Some chart features can be problematic to use when they are first introduced, with small discrepancies in the data. This could be tackled with training or useful documentation when a new feature is introdcued so users have a full understanding of how to use it.
What problems is the product solving and how is that benefiting you?
Amplitude Analytics is showing us more about our product and we are also learning more about users that use both of our apps and being able to understand that behaviour will be extremely beneficial in the future.


    Oil & Energy

Amplitude makes product analytics quick and easy!

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
The UI and functionality make building dashboards quick and efficient.
What do you dislike about the product?
Key drawbacks for me:
- Lack of flexibility when using formulas
- No visualisation options when using Amplitude SQL
What problems is the product solving and how is that benefiting you?
Amplitude Analytics is making high-level usage tracking easy to monitor and share with wider stakeholders.


    Internet

It's an amazing analytics tool

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Great feature to visualise the data and detail of capturing the events.
What do you dislike about the product?
Nothing as of now, everything seems to be in place
What problems is the product solving and how is that benefiting you?
It solves the analysis of user journey on a day and lifetime and helps us identify the happy and irritating moments of any user.


    Financial Services

Very helpful tool

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Able to create funnels and map out the users' journey through the app. This allows me to understand the pain points of our product.
What do you dislike about the product?
Can get extremely heavy at times and may require some time to load.
What problems is the product solving and how is that benefiting you?
Help to understand the user journey on the client side and to validate hypotheses on analysis. Also act as an additional data source for data validation.


    Financial Services

Amplitude is an easily usable product analytics tool, which has proven to provide value at M1.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
What I most like about Amplitude is how quickly I can put together a string of visuals capable of telling a story while also answering all potential stakeholder questions.
What do you dislike about the product?
I enjoy Amplitude a great deal, however, the only thing I dislike at times is the user interface. As a product analytics professional, I have no problem understanding what's displayed on the screen at any given time. Unfortunately, my stakeholders often require some time to orient themselves with Amplitude's interface before they can digest the information being provided.
What problems is the product solving and how is that benefiting you?
Amplitude has allowed M1 a quick and easy method for displaying how users progress through our onboarding process. This has directly impacted decision making around what that onboarding process looks like.


    Retail

Excellent tool to gain insights quickly and effectively

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The ability to create charts on the fly to demonstrate data for others.
What do you dislike about the product?
Some very noteworthy features are not intuitive.
What problems is the product solving and how is that benefiting you?
Understanding of product performance and missed opportunities, being able to review things quickly to adjust when we see gaps or areas for improvement.


    Information Technology and Services

Great for business users!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Amplitude is great for product analytics and for business users who don't have extensive expertise in data science, like me.
What do you dislike about the product?
As one of the admins for Amplitude, I've found it difficult to manage access. I don't always get notifications of when users request access
What problems is the product solving and how is that benefiting you?
Amplitude allows my product teams to analyze user behavior at a pretty granular level, which is helpful in understanding user adoption and retention and how to make decisions to drive better results for those metrics.