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Reviews from AWS customer

5 AWS reviews
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External reviews

2,620 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Anakaren D.

Good insights, a bit hard to learn at first

  • May 08, 2025
  • Review provided by G2

What do you like best about the product?
That there is a lot of ways in which you can slice the data and many workspaces to create in order to segment this by client, etc.
What do you dislike about the product?
I don't think it is very easy to use or self-learn. It took me a while to understand how to use it and how to create things that were actually of good use for what I needed them.
What problems is the product solving and how is that benefiting you?
We need to track usage of our platform by client in order to understand where we can best support them as Customer Success Managers. Being able to see what features are well liked, how much time are users spending in the platform, etc. is very useful to kick-start a conversation with the client.


    Retail

A great choice for monitoring your app Analytics!

  • May 08, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and to build reports, multiple chart types available, allows customized and complex formulas, easy to integrate with Slack, feels like MixPanel with steroids.
What do you dislike about the product?
Live tracking of events could be a little more straight forward, could have more chart customization options
What problems is the product solving and how is that benefiting you?
Live cohorts of funnel abandonment, integrated with our customer engagement tool


    Leisure, Travel & Tourism

Amplitude Analytics is one of the most solid solution for product analytics

  • May 08, 2025
  • Review provided by G2

What do you like best about the product?
A very powerful tool with a great community (shout out to Esther!).
The product is evolving well, in 2 years I've seen a lot of interesting developments to make user interface smoother and simpler. Like the fact that Amplitude have the desire to integrate more qualitative feedbacks through screen sessions, surveys etc...
What do you dislike about the product?
Amplitude Analytics is very dependent on the upstream tagging plan, I found that dependency at this level is quite limiting, and I think it put up quite significant barriers to use in our case with the team.

Even If I like the amplitude community, I'd like to have more content classify by industry to help us step up in our product analytics skills and development
What problems is the product solving and how is that benefiting you?
Amplitude helps us check the performance of our features on our B2C products (app & web).
It also helps us to look for patterns and identify interesting hypotheses to find areas for improvement.


    Human Resources

Easy to use with powerful insights

  • May 08, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use -- I am not a web analytics expert by any means, but building dashboards and finding out how my campaigns are performing is dead simple with a bit of guidance and playing around in the tool.
What do you dislike about the product?
I'd like more access to self-help, user forums, or other guided learnings in the platform.
What problems is the product solving and how is that benefiting you?
Measuring campaign performance / impact for ABM programs


    Naman C.

A well rounded analytics app for your saas product

  • May 08, 2025
  • Review provided by G2

What do you like best about the product?
Ability to quickly and easily create charts and funnel through events, and visualisation without any query writing. I use it almost on a regular basis to check the adoption of features and ongoing experimentations.
What do you dislike about the product?
No dislike as such. Did not find the path finder very useful and intuitive. Bugs in the amplitude extension and limited browser support. Does not work well with non chrome chromium browsers.
What problems is the product solving and how is that benefiting you?
Making visualisation of data quick and easy, without the need to write queries. It also helps in experimentation assessments.


    Online Media

Great Product for Quick Insights

  • May 08, 2025
  • Review provided by G2

What do you like best about the product?
Extremely fast in processing large datasets that span over years of data.
What do you dislike about the product?
Unable to perform complex calculations & analyses using Amp.
What problems is the product solving and how is that benefiting you?
I use cohorts a lot - it helps me get the top level numbers for specific cohorts very easily. Monitor metrics & trends during live events


    Eric Z.

Love the interface, dread the performance.

  • May 08, 2025
  • Review provided by G2

What do you like best about the product?
I love Amplitude's interface and visualisation of data. It's very easy to build charts and interpret them - I attribute a lot of that to its clean, modern look and feel. I also love being able to create new charts quickly through the amplitude.new link - that's a great touch.
What do you dislike about the product?
Performance!!! Given that I'm at a large company, I'm sure we have flooded amplitude with way too many events, so a lot of it may be self-inflicted. But it still doesn't stop the fact that it takes a loooonnggggg time to load the attributes of events. Most times, I end up multi-tasking as I'm waiting for the attributes to load which is quite disruptive to my chart-building flow. This is one of my biggest productivity frictions in my day to day.
What problems is the product solving and how is that benefiting you?
Amplitude allows me to quickly understand how users are behaving within our product so that I can understand the population of affected users, identify opportunities for product improvements, and keep a pulse on key product engagement metrics I care about. We do not use amplitude for official reporting purposes due to data inaccuracies / the need to apply more comprehensive filtering, but it's great for me to get directional signal of how trends are moving.


    Anthony F.

Every day, virtually every team in our startup is using Amplitude

  • May 07, 2025
  • Review provided by G2

What do you like best about the product?
We primarily rely on the segmentation, retention, and funnel charts—along with occasional use of LTV—and those core tools are excellent. We’re sending events from our iOS and Android apps as well as from our backend, using Amplitude to track both high-level KPIs and specific product metrics. It’s central to how we monitor marketing performance, feature rollouts, and app version deployments. We’ve also built alarm systems based on Amplitude data to detect anomalies. Additionally, we segment revenue by user and user cohorts to evaluate revenue margins by feature and cohort over time.
What do you dislike about the product?
Some limitations have persisted for years, forcing us to build workarounds for what feel like basic needs. For example, you can’t easily track “Week 2” user performance over time. In Microscope, you can’t find a filtered events directly—you have to manually scan through all events to find a match. The Android SDK doesn’t let you attach user properties directly to events like the API does, which causes race conditions and inconsistent data. The LTV chart doesn’t let you filter by date range without changing the x-axis, which limits its usefulness for deeper analysis. Lately, some of the charts have gotten slower and charts have been loading with 404 errors, requiring a page refresh, although usually customer support fixes issues like this when I report it.
What problems is the product solving and how is that benefiting you?
Primarily, no software company should be doing feature and version releases without making sure the right analytics are available for evaluating whether to continue the feature or version rollout. We use Amplitude for that.


    Human Resources

I've been a fan for years

  • May 07, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and understand funnels and explore the data with no SQL knowlege
What do you dislike about the product?
So many UX changes lately it's difficult to find the features I'm used to use.
What problems is the product solving and how is that benefiting you?
Dig deeper into understanding why and user paths


    Sarvesh P.

Functional and very intuitive, wish it was more robust

  • May 07, 2025
  • Review provided by G2

What do you like best about the product?
The event based data query and intuitive UI
The ease of functionality for features such as the Measure As, Compare and Sampling to get faster results
Use it almost everyday, it was quite fast
Cohorting and retention metrics are easy to implement
What do you dislike about the product?
Certain important features like user defined views (where a complex query can be saved and reused and further modified) and user defined metrics are missing

Cohorting although easy to implement, feels sort of hidden and only power users would be able to discover it

Custom functions in measured as should also have functionality to add formating (% or #) and data labels in code so it is easier to label the different cuts in the visualisation compared to manually having to label every cut which adds the risk of human error and puts constraints on shareability of the report

Haven't used Customer Support or Integrated any new events but I hear they work well
What problems is the product solving and how is that benefiting you?
Ease of access with quick TAT on nunanced data points

Shareability of reports with users who are not very advanced in data understanding

Share reports as Self Serve tools for users who are not very advanced in data understanding