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Reviews from AWS customer

5 AWS reviews
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External reviews

2,618 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Marketing and Advertising

Great experience but requires extensive set up

  • July 29, 2018
  • Review provided by G2

What do you like best about the product?
The ability to download CSV files after filtering the data
What do you dislike about the product?
The set up required to get it up and running
What problems is the product solving and how is that benefiting you?
Analytics of existing data for business insights.


    Marketing and Advertising

Digital Marketing Anaylsis made easier

  • July 16, 2018
  • Review provided by G2

What do you like best about the product?
We currently implemented Amplitude into our CRM tool and having our user data implemented into our analytics tool has made understanding what's working in our marketing much easier
What do you dislike about the product?
When looking at the user path, sometimes it's difficult to understand visually where the user drops off
What problems is the product solving and how is that benefiting you?
Effectiveness of discounts, and marketing


    Abishek V.

Democratized data analysis

  • May 10, 2018
  • Review provided by G2

What do you like best about the product?
Ability to share and collaborate. Create a dashboard for personal use, and/or publish it to the whole organization so everybody else doesnt have to start from 0.
What do you dislike about the product?
Doesnt cater well to the enterprise use case as much, but can work well if we spend time configuring and connecting data sources.
What problems is the product solving and how is that benefiting you?
Our company wasn't as data driven as I wanted to and it was party because data was tough to source and analyze. Amplitude made it easier to source insights and then share with the entire company.


    Financial Services

Fast and furious

  • May 10, 2018
  • Review provided by G2

What do you like best about the product?
We have been using Amplitude to better monitor our customers' log so that we can serve them better. We used to use another similar product, but Amplitude is more better than the previous one. It provides fast query so that our CS can be more responsive. The results provided by Amplitude is also very visual and cognitive,
What do you dislike about the product?
There aren't much dislikes about Amplitude. If we would have to point one out, it would be that we have to communicate with the Amplitude team using English. We are a Korean company, so sometimes we have trouble communicating if the members of our company's Overseas Projects Team are missing. Still, this is actually something fundamental (as Amplitude is an overseas company from the standpoint of our company). And since we have a good Overseas Projects Team, we don't actually have much difficulties communicating with Amplitude.
What problems is the product solving and how is that benefiting you?
To swiftly view events (including user agent, device information etc) related to a certain user in the order of time
To easily extract and analyze certain user groups
To conveniently share information (Slack, email, etc)
Recommendations to others considering the product:
Competitive with a reasonable price


    Daniel T.

The best mobile analytics service

  • May 07, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use
Great customer support
Ability to drill down to individual users
Easy raw data access via Redshift
What do you dislike about the product?
Merging users on different devices is hard to replicate in the raw data.
It's not cheap.
The chart optics are not very customizable.
What problems is the product solving and how is that benefiting you?
Mobile app business intelligence. Amplitude helps us understand our users better and optimize our app experience for them.


    Mrudula K.

User friendly experience

  • May 04, 2018
  • Review provided by G2

What do you like best about the product?
The tool is extremely user friendly. The documentation is easy to understand. The support is fairly quick.
What do you dislike about the product?
The date selection is only 365 days. The product has been live longer than that.
What problems is the product solving and how is that benefiting you?
Behavioral cohorts. Creating user buckets made my analyses fairly easy. User paths are helpful in tracking the exact journey of the user and helps me track the drop offs
Recommendations to others considering the product:
Easy access to the sql tab would be helpful


    Markus W.

Amplitude for Mobile Games Analytics

  • May 03, 2018
  • Review provided by G2

What do you like best about the product?
I like that I can easily compare multiple different data sets and use formulas to express ratios and the like. I also like that the interface makes it a breeze to add WHERE and GROUP BY clauses, and really adds in the speed of chart creation and gaining quick visual insights.
What do you dislike about the product?
I don't seem to be able to create charts that combine data of an app across multiple platforms, so for instance I can't use Amplitude to create overview dashboards related to how an app does on iOS, Google Play and Amazon combined.
What problems is the product solving and how is that benefiting you?
The speed to meaningful visualization without requiring backend engineers running complicated queries has been our biggest benefit from using Amplitude. Via custom events we can analyze how users interact with certain features, react to newly introduced features, and we're able to correlate that with install sources thanks to the integration of Amplitude and our attribution partner.
Recommendations to others considering the product:
If you like to make a lot of custom dashboards, Amplitude makes it a quick and effective process.


    Alexsander L.

Amazing analytics tool

  • May 03, 2018
  • Review provided by G2

What do you like best about the product?
Powerful yet easy to use. Really good on funnel analysis.
What do you dislike about the product?
No complains until now, everything is working as expected.
What problems is the product solving and how is that benefiting you?
Better understanding user behavior and product performance
Recommendations to others considering the product:
Really good tool, powerful yet easy to use.


    David R.

Cutting Edge of Product Analytics

  • May 03, 2018
  • Review provided by G2

What do you like best about the product?
I love how Amplitude has taken product analytics a step further than any other tool in the space. They are actively looking for ways to make finding insights less of a chore. Amplitude does a superb job of surfacing hypothesis and giving you a diving board for action that ultimately impacts your KPIs.
What do you dislike about the product?
I have very little to dislike about Amplitude. I think some products might have focused more on regular reporting than Amplitude, and thus their recurring reports and distribution of reports is a bit more mature. That isn't to say Amplitude has done a fine job of catching up in that aspect as of late, but definitely less of a focus compared to some of the deeper behavioral analysis that we've come to value in Amplitude.
What problems is the product solving and how is that benefiting you?
Amplitude does a great job of helping us monitor our KPIs as we introduce new experiments and ideas. There's nothing better for keeping a baseline and seeing the impact over time. Also, it helps us prioritize our efforts when it comes to development, as it offers hypothesis for us to dig deeper into.
Recommendations to others considering the product:
This tool is truly the leader in the space.


    Eric S.

Change.org use of Amplitude for Product / User Analysis

  • May 02, 2018
  • Review provided by G2

What do you like best about the product?
Interface ease of use.
Easy setup for fast experimentation, A/B testing.
Amplitude product team new feature velocity faster than our ability to learn, initiate new capabilities. :)
What do you dislike about the product?
Property volume limits.
User segmentation can be tricky, at times we have trouble reconciling amplitude results with direct queries.
What problems is the product solving and how is that benefiting you?
Realtime awareness: of key funnel performance.
Velocity. Has allowed us to increase our experiment velocity significantly.