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Reviews from AWS customer

1 AWS reviews
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External reviews

2,418 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

A simple UX to build powerful charts

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude offers a wide variety of visualizations that are easy to build even for non-technical folks. I love that you can use the event explorer to easily find the events that you're trying to visualize and quickly add filters to easily get to the subset of data that you're trying to analyze
What do you dislike about the product?
I'm typically visualizing data to help tell a story and I find the collaboration features a bit clunky. I'd love to be able to quick share a chart with a co-worker without having to click multiple buttons to generate a public link. Then if the correct permissions aren't applied, my co-worker can't adjust the chart to see anything different.
What problems is the product solving and how is that benefiting you?
Amplitude Analytics is helping us get quick access to our customer usage data for our SaaS software


    Leisure, Travel & Tourism

Powerful and effective tool for exploration and insights

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude has provided our teams with user-friendly ways to explore user behavior and conversion through our funnel. Our end users are not traditional data consumers, and Amplitude has allowed us to democratize data through it's self-service report and dashboard builder. On the engineering side, Amplitude can be implemented in a variety of lightweight ways, which has allowed us to move quicky in integrating data into our business process. Despite its ease of use, the filtering, grouping, and segmentation tools are powerful enough to meet all of our data needs. Several members of our team use Amplitude daily to drive buisiness decisions. We've also had positive experiences with Amplitude customer support, and found them to be responsive and helpful.
What do you dislike about the product?
We maintain multiple user-facing applications that serve separate use cases for our user base, and linking / merging user sessions effectively across these applications was challenging during startup.
What problems is the product solving and how is that benefiting you?
Amplitude is our primary data source for user behavior on our platform. We use Amplitude to test and monitor conversion through our eCommerce funnel, which is relatively complex as compared to others. We have used Amplitude data to drive decisions on UI/UX, inventory, and pricing for a variety of user segments and discrete sales opportunities.


    Medical Devices

Great tool for analytics

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
I work primarily on improving website conversion, and Amplitude has all of the tools I need to set up comprehensive tracking and understand what is and isn't working. I can slice and dice the numbers easily and also share with colleagues.
What do you dislike about the product?
There are some limitations to what Amplitude can do.
What problems is the product solving and how is that benefiting you?
Amplitude is allowing me to get a much better picture of my users and their behaviour on our website.


    Financial Services

Need more easily customized function to merge with snowflake

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
1/ easy for non tech audience 2/ dedicated team supporting this product
What do you dislike about the product?
Need more advanced setup - 1/ hook up with snowflake 2/ provide cohort analysis template to check across diff sign up group behavior difference
What problems is the product solving and how is that benefiting you?
Check feature usage / logging consistency etc


    Thomas P.

High powered analytics tool

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
The most helpful thing about Amplitude Analytics is tracking user property values at each event. This gives you a better picture of how customer's change over their lifetime, as opposed to other tools.
What do you dislike about the product?
THe visual representation of things can be improved. For instance, the numbers in the funnels are too small, and it doesn't show the % in the funnel. Gotta scroll down or hover to see the %.
What problems is the product solving and how is that benefiting you?
Amplitude tracks all our user product data, to make informed decisions about how to change the product or market to users.


    Health, Wellness and Fitness

Amplitude makes analytics easy for everyone

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude does an amazing job of simplifying so many data pulls and data analysis that would traditionally be done via SQL / making a data request to the data team, that it empowers pretty much everyone throughout an organization to be self sufficient and ultimately, saves an organization a lot of time via quick / easy access to data.
What do you dislike about the product?
Some of the features are not the most straightforward to use and understanding from a UX perspective, especially when it comes to the different types of charting. I find that most people just stick with the Funnel or Segmentation views, but there are many more that are unexplored / under-utilized due to lack of familiarization.
What problems is the product solving and how is that benefiting you?
We primarily rely on Amplitude to do A/B experiment analysis as it relates to our funnel & conversion metrics.


    Higher Education

Good platform for technical and non technical people

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
- Easy to use.
- Frindly interface.
- Cool charts types.
- Nice continuous improvements.
- Fast Support.
- Easy integration with Segment CDP for implementation.
What do you dislike about the product?
- Few changings without informe the user impactiing the experience
- Missing estructure to enable team daily use, gamification for example.
- A/B testing splitting Webpages instead of having just small changes.
What problems is the product solving and how is that benefiting you?
- Expanding the user analysis croos team.
- Website performance.
- Conversion Metrics


    Legal Services

Great user experience overall

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
I am able to quickly come up with segments and filters whenever required for the analysis
What do you dislike about the product?
To muuch stuff keeps going on the screen, it looks bit cluttered and overwhelming sometimes
What problems is the product solving and how is that benefiting you?
Helping me gather data and inisghts to make good decisions about my product.


    Information Technology and Services

A great and easy tool for Product Analytics

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
It's very user-friendly, and I love the interface. I'm learning every day new features.
What do you dislike about the product?
As any other Product Analytics tools, for a beginner, it's sometimes challenging to identify the best ways to gather the data you need as you have a lot of different possiblities.
What problems is the product solving and how is that benefiting you?
Having an easy access to a lot of different segments and parameters.


    Yash A.

Powerful, Easy To Use But Lacks Customer Support

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
1. Ease of use and streamlining workflows: Amplitude is very intuitive to use and I can create reports/dashboards which can be shared across stakeholders and different teams 2. Depth of analytics: Amplitude has really powerful setup to define events and create different data views for the same. Using this, I can now view metrics which help me quantify how users are using my product. 3. Powerful A/B analytics post implementation: We can view the performance of all our A/Bs experiments in just a few seconds and real time. 4. Super easy to validate events: The event explorer extension of amplitude is one of the best event streaming tools I have used and it makes my job super easy to verify the events when the developers have implemented the event.
What do you dislike about the product?
1. Slow communication: The amplitude team has been very slow in getting back to us when we face some issue with the product usage and implementation. This hampers our timeline and is a very draining experience. 2. Overwhelming for a first user: Amplitude is a very powerful tool but it can become really overwhelming for a user coming to the platform for the first time as there are so many features present in the same page. 3. Lack of cross platform analytics: Amplitude lacks the ability to connect other analytics tool like Hotjar etc to understand user behaviour.
What problems is the product solving and how is that benefiting you?
1. Excellent self-serve Product Analytics tool for Product managers
2. Easy to integrate this with other platforms like Clevertap which we use too
3. State of the art Visualtions to assist decision making
4. Amazing and reliable experimentation tool for all our Product A/B Tests