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Reviews from AWS customer

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External reviews

2,620 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Health, Wellness and Fitness

Amplitude deleted account and all data

  • December 28, 2020
  • Review provided by G2

What do you like best about the product?
The best analytics tool for mobile products
What do you dislike about the product?
They deleted account with no way to restore
What problems is the product solving and how is that benefiting you?
User flow, retention, life time value, customer acquisition costs
Recommendations to others considering the product:
I am not sure


    Ishan S.

Great for platform anlaytics

  • December 18, 2020
  • Review provided by G2

What do you like best about the product?
Super easy to create funnels and the implementation for engg is super smooth
What do you dislike about the product?
I cannot link two spaces. For eg, we tend to create separate products for web and mobile and would like to compare metrics for both. Cannot do that, unfortunately.
What problems is the product solving and how is that benefiting you?
Everything related to product analytics. WE've been using it as the primary source to build data driven products.


    Hospital & Health Care

Good, but not awesome.

  • December 11, 2020
  • Review provided by G2

What do you like best about the product?
I really like the dashboard views, easy charts
What do you dislike about the product?
I don't like the fact that sometimes my events don't seem to get tracked properly and users uuid that i remove via filters are not reflected.
What problems is the product solving and how is that benefiting you?
Tracking of each customer account we have and their usage. This is given to them on a monthly or quarterly basis, or sometimes customers have specific requests on data usage.
Recommendations to others considering the product:
To be honest, I am not sure that Amplitude is way better than their competitor. We have found irregularities in tracking our own events and sometimes some of the filters don't work as well. I would say that they are not bad, but they are also not amazing.


    Joey C.

Very useful for our apps

  • December 03, 2020
  • Review provided by G2

What do you like best about the product?
I like the interface. It's nice and easy to use. You can get the data that you need and create dashboards in no time!
I also love that the mobile SDKs take care of sending the events in batches and save events even when the device is offline.
What do you dislike about the product?
There's nothing I dislike about Amplitude. Maybe they could add crash reporting tools...
What problems is the product solving and how is that benefiting you?
It helps us understand how users use our product and it also helps us monitor how are AB tests are doing. We've made a lot of design and UX decisions thanks to the data that we obtain with Amplitude.
Recommendations to others considering the product:
It's a great option for your mobile app analytics. The free tier is a great way to start!


    Internet

Great analytics tool

  • December 02, 2020
  • Review provided by G2

What do you like best about the product?
Ability to user journey step by step and analyze drop-off.
What do you dislike about the product?
Too many unused features can be confusing
What problems is the product solving and how is that benefiting you?
Reducing churn


    Eric F.

Powerful tool, easy to implement, to get access to tons of events

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
Super easy to install (used in mobile apps, ReactNative and native)
Very generous plans
Very easy to setup dashboards for the team to have an overview of the system health
What do you dislike about the product?
hard to search for events that repeat a lot for a given user
What problems is the product solving and how is that benefiting you?
Mobile app analytics for events tracking, dashboard (frequency of errors,..).
bread-crumbs
Mobile app analytics
Infer usage
Recommendations to others considering the product:
start with the free plan. easy to setup.
before adding events, think about terminology so it's easier later to remember the meaning of each event.
For a mobile app (whether using ReactNative, or pure native), it is very easy to get events out of the box.


    Computer Software

Good for drag & drop, not good for more robust analytics

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
Easy to use UI, does not require learning the underlying dataset
What do you dislike about the product?
Hides underlying dataset & does not offer ability to directly see or manipulate the data. Also unclear on how some of the charts & underlying calculations are being done, which makes debugging charts or analytics implementations difficult.
What problems is the product solving and how is that benefiting you?
Product usage & user behavior


    Daniel T.

Simple and easy to share

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
Its so easy to quickly get high level insight into events when you're put on the spot and want to grab some data
What do you dislike about the product?
Organising charts is difficult, cant find a good way to arrange dashboards
What problems is the product solving and how is that benefiting you?
We use Amplitude in IOS apps to get real-time data from our users


    Real Estate

Great experience using amplitude

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
Easy to use interface for all team members
What do you dislike about the product?
* Better ability to document events
* Better customer support around important bugs, like utm_tracking
What problems is the product solving and how is that benefiting you?
Event tracking


    Financial Services

Good for self-serve product analytics

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
Easy to put together a product funnel with little time needed on the analyst's side
What do you dislike about the product?
Wish there were more custom options available in order to drill down by different segmentations
What problems is the product solving and how is that benefiting you?
We use Amplitude for product analytics. It has given us quick time to insights without the need to setup complex ETLs