Amplitude Digital Analytics Platform
Amplitude AnalyticsExternal reviews
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Best in class product analytics
What do you like best about the product?
Amplitude is incredibly to use, including by operational. It integrates very well within our data stack (big query). Customer support can be reached is easily and is very helpful. Clearly a recommendation from our experience.
What do you dislike about the product?
Amplitude is billed per event triggered, which can get a little out of hand and expensive pretty quickly if you don't keep a close eye on it.
What problems is the product solving and how is that benefiting you?
Amplitude helps multiple teams analyse and improve funnels within our large sections of our product. Being able to gather navigation data is key and something we would struggle to get otherwise.
Great Self-Serve Product for Analytics Needs for Small/Med Size Businesses
What do you like best about the product?
Amplitude Analytics is a great self serve platform for creating a wide variety of different charts, funnels, and being able to do analysis on things like retention, user engagement, stikiness, etc. If you're savvy enough, you can even write your own custom formulas, but can start with all the basics.
What do you dislike about the product?
Amplitude has some limitations in terms of running A/B Tests that doesn't make it the greatest experiment platform - additionally, cost can be prohibitive to some early companies that can't afford this expense yet.
What problems is the product solving and how is that benefiting you?
Amplitude allows us to instrument and measure critical KPIs and metrics so that we can monitor how we are performing relative to those metrics over time. They also have a robust A/B testing platform for launching experiments to determine the success of different variants against a control.
Easy to use, meets my business needs
What do you like best about the product?
After a slight learning curve, Ampltitude meets my business goals – works well for my consumer tech use case. I'm in Ampltude about 2 hours per day and am rarely frustrated or limited in functionality – able to answer most quant questions from my team with ease.
The feature stickiness tool + user behavior threshold compass seem relatively new & have been enormously useful – they're slightly buried in the list of chart types.
The feature stickiness tool + user behavior threshold compass seem relatively new & have been enormously useful – they're slightly buried in the list of chart types.
What do you dislike about the product?
There's occasionally inconsistency with what graphical tools are available for which chart tyoes, like time period comparisons. These seem to be added often, but there isn't currently an Amplitude updates/releases feed where I can check for new functionality.
Some of the dashboard-building functionality is clunky, but legible
Some of the dashboard-building functionality is clunky, but legible
What problems is the product solving and how is that benefiting you?
Determining user engagement trends, finding retentive features, cohort analysis – helps drive business need of userbase + activity growth
Amplitude Analytics - Wins in 2024
What do you like best about the product?
Amplitude is super easy to setup and configure and has a lot of quick customizability to cater to your tech company's needs. We chose it because the Reporting and Dashboarding UI is also best in class. It's a tool that doesn't take months of usage to begin to learn and understand your apps usage and data.
What do you dislike about the product?
Documentation and instructions (videos, content, etc.) for "Advanced Topics" like Journeys Reporting is not as great as some of the beginner material. There's definitely a learning curve to move beyond intermediate usage. Also, it seems the Docs are catered more towards Engineering and technical teams over Product Managers who, depending on the company, may be more of the primary users of the tool.
What problems is the product solving and how is that benefiting you?
Our application is complex and has a very large user interface (that changes a lot). Amplitude's configuration allows us to track usage at the code/event layer, which allows us to focus less on changes in our UI and more on how the user is interacting with our features and workflows.
Very powerful reporting tool with great support!
What do you like best about the product?
The support is top notch. If you need help getting data on something, you can submit a support ticket and get help from their great support team.
What do you dislike about the product?
Hard to set things up if you don't know what you're doing. Also the dashboards can be somewhat rigid and you can't fully combine everything you want into a single view.
What problems is the product solving and how is that benefiting you?
This gives us critical information about where our users are spending the most amount of time in the platform, and which users on a given account are the most active.
Easy to use tool
What do you like best about the product?
Easy to use. Easy to learn, adapt, and explore
Easy-to-implement charts
I haven't worked much with customer support
I use it every day as a PM
Easy to integrate.
Easy-to-implement charts
I haven't worked much with customer support
I use it every day as a PM
Easy to integrate.
What do you dislike about the product?
More customisability on the charts like colors and number sizes
Customer support, I have not engaged much.
Customer support, I have not engaged much.
What problems is the product solving and how is that benefiting you?
Identify weekly retention.
Engagement analysis between content types
User funnels and identifying drop-off points
Engagement analysis between content types
User funnels and identifying drop-off points
Great analytics tool
What do you like best about the product?
Easy to use, great charts & options. Time to convert is one of the best
What do you dislike about the product?
many times data is not the same as the database
What problems is the product solving and how is that benefiting you?
Create easy cohorts, independance with data team
Analytics made easy
What do you like best about the product?
It's super simple and clear to understand for anyone, compared with other alternatives where you need to navigate all around the platform to do a simple report.
What do you dislike about the product?
Not being able to display KPIs in all charts when you have a dashboard without a clear explanation is a bit pointless sometimes
What problems is the product solving and how is that benefiting you?
We are continuously running experiments and quick iterations on my team, being able to have a quick an easy way to measure and track the success of them is key. Amplitude is helping us every single day with that.
Unlocking Insights with Amplitude Analytics
What do you like best about the product?
The most beneficial aspect of Amplitude Analytics is its intuitive interface and powerful features, enabling in-depth analysis of user engagement, conversion funnels, and overall product performance.
Amplitude excels in delivering actionable insights with its robust tracking capabilities and customizable dashboards. The ability to measure user engagement across various touchpoints and optimize user journeys is a game-changer for our business.
Amplitude excels in delivering actionable insights with its robust tracking capabilities and customizable dashboards. The ability to measure user engagement across various touchpoints and optimize user journeys is a game-changer for our business.
What do you dislike about the product?
While Amplitude Analytics offers a comprehensive set of tools, the learning curve for some advanced features can be steep. Additionally, the pricing structure may pose challenges for smaller businesses.
The complexity of certain features may be overwhelming for new users, and the cost could be a limiting factor for smaller enterprises. Improved documentation and more accessible pricing options could mitigate these challenges.
The complexity of certain features may be overwhelming for new users, and the cost could be a limiting factor for smaller enterprises. Improved documentation and more accessible pricing options could mitigate these challenges.
What problems is the product solving and how is that benefiting you?
Amplitude Analytics addresses challenges related to user engagement, conversion funnel optimization, data-driven decision-making, product performance tracking, and personalized user experiences. Its solutions provide businesses with comprehensive insights into user behavior, enabling data-driven decision-making, improving product features, and fostering collaboration among teams. The benefits include enhanced user satisfaction, increased conversion rates, and informed decision-making, ultimately contributing to the overall success of a business. Amplitude Analytics serves as a valuable tool for optimizing user experiences through data-driven analysis.
Best to track user journey
What do you like best about the product?
The Way it simplify the tracking of entire user journey at one places
What do you dislike about the product?
Sometimes the platform some technical error not everytime some time
What problems is the product solving and how is that benefiting you?
It helps to track the user journey
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