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Reviews from AWS customer

5 AWS reviews
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External reviews

2,620 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

Amplitude is great, but not as intuitive as I would like

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
Amplitude is excellent for visualizing trends in user behavior quickly.
What do you dislike about the product?
The information often feels to be inconsistent, probably because it's an event-based platform.
Also, sometimes I find it hard to find out how to visualize a conceptual idea I have.
What problems is the product solving and how is that benefiting you?
Measure Monthly Active Users.


    Camilo S.

I would love to get an onbording by amplitude organization per se

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
Current leading Product Analitics platfrom
What do you dislike about the product?
Quiete confusing to implemet for developers
What problems is the product solving and how is that benefiting you?
Better insights and better analytics for Product teams


    Entertainment

Goos tool for wide range of trackings

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
Able to customize the ad hoc results and the inbuilt design templates
What do you dislike about the product?
Charts are not great for sharing. It is missing some customizations to show data points.
What problems is the product solving and how is that benefiting you?
Identify the impact a feature launch has on the overall product. Amplitude has helped track high-level metrics and user actions.


    Computer Software

Love Amplitude, Some of it is Clunky

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
easy to edit graphs and share with various team members
What do you dislike about the product?
hard to know which exact amplitude event corresponds to in the UI without navigating out of amplitude
What problems is the product solving and how is that benefiting you?
tracking a/b tests, quickly analyzing product event data
Recommendations to others considering the product:
great for nuanced product reporting, analysts alone can't independently support amplitude setup - it requires data eng and data science to be involved


    Geoff C.

An excellent choice for product analytics

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
Their APIs and SDKs are easy to use - it's easy to get going. They offer a wide variety of analysis tools, which are all very performant. The customer support and documentation are excellent. They provide great resources about product analytics best practices, which are easy to implement in their tool. For scenarios not supported by Amplitude, they make it easy enough to export data into S3 or relational databases. Amplitude is investing heavily in product development, so the tools continue to improve all the time.
What do you dislike about the product?
It takes time to transition to Amplitude for the SQL-native. There are enough gaps in capabilities that it doesn't completely replace the need for relational databases with product analytics for some analyst or data science scenarios.
What problems is the product solving and how is that benefiting you?
Amplitude has been invaluable for us to understand and track the usage of features across our product quickly and at scale. It has truly democratized data at Qualtrics. Their stickiness and retention tools also make it easy to understand how this usage maps to outcomes we care about.


    Insurance

Easy to use analytics engine

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use GUI with integrations to Google Suite and other tools to allow me to work more productively.
What do you dislike about the product?
Fragmented nature of tools means that I have to switch modules to get the answers that I'm looking for.
What problems is the product solving and how is that benefiting you?
Funnel metrics for our app. Feature utilization and better understanding of how our users interact with the app.


    Computer Software

Amplitude is truly a useful and intuitive tool for understanding your users

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
I like that the UI is easy to grasp. When I was onboarding with my current company and learning the tech stack, Amplitude was the easiest but also one of our most frequently used tools. Amplitude also allows me to answer many vital questions we have about our users in just a few clicks (vs. having to write SQL to query our database), so it saves a lot of time for me.
What do you dislike about the product?
I wish Amplitude gave us a way to peek into the backend on how the charts/reports/numbers are generated. There are times when we see activity anomalies or strange reporting that doesn't look right. But because we can't see what's happening under the hood of Amplitude, it takes more time to troubleshoot or reconcile conflicting numbers.
What problems is the product solving and how is that benefiting you?
Understanding what our users are doing in our product, how often they use it, where they are hitting obstacles, and when do they come back.


    Translation and Localization

Amplitude - great for data cutting

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
Amplitude is a great engine to cut data for folks who don't have the Python / SQL skills to get into the nitty gritty of coding
What do you dislike about the product?
The charts don't often look very nice and make exporting data still necessary
What problems is the product solving and how is that benefiting you?
Often I try to create rider cohorts to make understanding groups much easier and be more targeted with my offers. Saves a lot of money.


    Information Technology and Services

Excellent product analytics tool for growing product orgs

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
- The manual instrumentation of events, while it does take extra time, forces product teams to really think about what they want to measure and why
- the chart creators are super simple and intuitive, and allow users to come up with quick insights and share with the team easily
- slack integration creates visibility across the team on what product is measuring
What do you dislike about the product?
- the manual instrumentation and ensuring taxonomy is clean has been an uphill battle
What problems is the product solving and how is that benefiting you?
- mostly we measure new features and the product metrics associated with those. it has given us a more data driven approach to determining if a feature is successful and ready to be generally available after a beta phase
Recommendations to others considering the product:
Ensure you have professional services to help with implementation and training on an ongoing basis


    Alexis M.

Alexis - RBI Review

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
Creation of Custom events, these ate very useful fo reporting
What do you dislike about the product?
Customer service. Sometimes you really need to get into a call especially when going over charts
What problems is the product solving and how is that benefiting you?
Reporting for the organization. UI is friendly