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Reviews from AWS customer

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External reviews

2,620 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Archit S.

Fast and Easy to use Tool for Product Analytics

  • August 20, 2021
  • Review provided by G2

What do you like best about the product?
It is very easy to use and the speed at which the Data is processed is extremely fast. The number of different chart templates helps a lot in simplifying the process of any analytics.
Recently I have also found the New User Journeys Flow to be of extreme importance
What do you dislike about the product?
1. The notebook view can be further extended. Currently, if you edit a chart in notebook view you have to come out of it to save the chart. It would be great to do it without exiting from the notebook view.
2.While adding a chart to a dashboard/Notebook, you have to separately create views for various tabs available in the chart (Uniques/Event Totals/Active%/Average..). Ideally, we will want to have a feature that let the user explicitly select the tab they want to display
What problems is the product solving and how is that benefiting you?
One of the most frequent ways in which I use Amplitude is to do a Funnel Analysis of various self-serve user interactions on our websites.
It also helps in identifying the user engagement and Journeys for our customers.

I feel that using amplitude to do the frontend analytics save a lot of time for me in comparison to other traditional datalake solutions.


    Information Technology and Services

Powerful product analytics software

  • August 20, 2021
  • Review provided by G2

What do you like best about the product?
It is powerful that we can know almost everything we want to know about user behaviors with the tool.
What do you dislike about the product?
It may take some time to get used to it if you're not familiar with analytics tools.
What problems is the product solving and how is that benefiting you?
Understand more about use behaviors and confirm the hypothesis we have for the product.


    Kumar B.

Great product

  • August 20, 2021
  • Review provided by G2

What do you like best about the product?
Upsides:
Simple to use
It helps generate valuable insights
Great features - Several chart types, forecast, anomaly detection and alerts generation, user journeys and streams, batching of events into sessions
I especially love the notes feature

Overall, it has been a very positive experience using Amplitude and is easily the best product analytics tool I have come across
What do you dislike about the product?
The UI can be better, no further complaints though
What problems is the product solving and how is that benefiting you?
Analysing user behavior, identifying drop off points, solving for users by gathering key insights, a quick check of most important metrics, churn behavior, retention analysis,
Recommendations to others considering the product:
Do consider using Amplitude, its easily the best product analytics tool built.


    Media Production

User-level insights in just a few clicks

  • August 20, 2021
  • Review provided by G2

What do you like best about the product?
You can easily create cohorts based on user behavior. I also like how flexible the tool is and how easy it is to use.
What do you dislike about the product?
Limited number of rows when exporting data.
What problems is the product solving and how is that benefiting you?
We use it to check which type of content resonates more with our users as well as profitability.


    Joaquin R.

Amplitude let's me answer questions I didn't know I had

  • August 19, 2021
  • Review provided by G2

What do you like best about the product?
It's soooo fast to get a chart in front of you
What do you dislike about the product?
The UI is a bit weird until you get the hang of it. For example, "group by" is more of a "split into" in some cases.
It's also hard sometimes to know for sure "what" it's that you are looking at exactly.
What problems is the product solving and how is that benefiting you?
It lets us understand how our users actually use our product and inform product decisions. We also leverage it to measure impact of new releases and do A/B testing
Recommendations to others considering the product:
Just make a habit of supporting your thoughts with metrics, it's awesome once you don't need to rely on assumptions all the time.


    Banking

A very useful multifunctional tool

  • August 19, 2021
  • Review provided by G2

What do you like best about the product?
The ability to create charts simply and very quickly. Create user cohorts that you can sync with a lot of marketing tools, so you can send a merketing campaign very easy and fast.
What do you dislike about the product?
The maximum 10k rows to export to csv from a Chart
What problems is the product solving and how is that benefiting you?
keep track of business metrics: maus, retention, product user, life cycle, etc.
The creation of user cohorts to impact them with marketing campaigns.
Data mining.
The principal benefict is the save of time, because you can easily make charts and get numbers you need


    Apparel & Fashion

Flexible analytics tool

  • August 19, 2021
  • Review provided by G2

What do you like best about the product?
Amplitude allows us to look at data with the depth and lens we require for each specific analytics requirement.
What do you dislike about the product?
Due to our significant traffic and current monetization for that traffic, we've decided to sample data into amplitude to save money. For certain analysis the sample can be noisy.
What problems is the product solving and how is that benefiting you?
Ad hoc analysis a detail metrics for our AB tests segments
Recommendations to others considering the product:
Do the math in terms of the number of events you'll be sending. Consider segment or another intermediate component to pipe events through.


    Information Technology and Services

Extremely versatile solution for your analytics needs

  • August 19, 2021
  • Review provided by G2

What do you like best about the product?
It is super simple and intuitive to create reports on Amplitude. It does not take long to learn how to use the different features. Reports can be easily modified and shared with the rest of your team.
What do you dislike about the product?
The setup of Amplitude events requires your development team. This may increase your sprint durations as the team will be spending more time setting up events and testing the events before releasing the sprint features.
What problems is the product solving and how is that benefiting you?
I am able to update the leadership team on weekly and monthly metrics. Amplitude provides accurate metrics that I can trust.


    Ahmad K.

Powerful and comprehensive cross-platform analytics tool, but needs a mobile site/app for monitoring

  • August 19, 2021
  • Review provided by G2

What do you like best about the product?
The setup process is easy, and we benefited from the Startup Plan which gave us our first year of the paid plan for free. It's easy to create charts of all types and it really helps our product team have a high visibility of what our customers are doing.
What do you dislike about the product?
I wish there was a mobile app so I could easily monitor analytics on the go. That would help me stay aware of any unusual fluctuations and be able to share analysis with my team when I'm not at my desk. I also feel that it needs a way to dig deeper into the event properties. Right now, I can group or filter by properties, but there's no way to see an event stream with all the properties for that stream so that we can develop a clearer understanding of the details about how users in aggregate are using a particular feature. Amplitude also doesn't have great support for arrays in event properties, so we can't for example see the multiple specialties that users are searching by in an easy way.
What problems is the product solving and how is that benefiting you?
We are able to give most of our team, who are not data experts, visibility into what customers are doing and what drives adoption, retention, and growth. That allows us to move faster with decision-making and base our decisions on what users are really doing.


    Idan D.

Powerful.

  • August 19, 2021
  • Review provided by G2

What do you like best about the product?
Notebooks, engagement and personas identification
What do you dislike about the product?
Default line chart view, cohorts not stating a simple # users in cohort, needing to go through "new" while most of the time segmentation would be what I need.
What problems is the product solving and how is that benefiting you?
Understanding who our users are and how they engage with the product. Managing retention.
Recommendations to others considering the product:
Best solution out there, invest in implementing correctly