Amplitude Digital Analytics Platform
Amplitude AnalyticsExternal reviews
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Easy to use product analytics solution - Not perfect but still very great tool
What do you like best about the product?
I like the ease of setting up tracking for events. Additionally, Amplitude has some cool features for analyses that take a bit longer if done using Python/R. Definitely a timesaver if you want to take a quick look
What do you dislike about the product?
Their tool is mainly targeting more casual data users so there isn't as much flexibility in what statistical tests are used in your analyses. I would love to see more things built around data for experiments.
What problems is the product solving and how is that benefiting you?
Amplitude is making data analysis more accessible to business people on the team. Without Amplitude, this would require another tool or manual work from an analyst.
Amplitude has cool features but also some annoying issues
What do you like best about the product?
I like the ability to see all the info surrounding an email account that has accessed our site, what they looked at last, when they last logged in, and how long they've spent on our site in total. I also love that you can compile analytics based on each email domain which is helpful for data tracking.
What do you dislike about the product?
I hate that the user lookup is case sensitive. We have clients that sign in with the same account but sometimes capitalize parts of their name, which makes it hard to track accurately a user's entire user history. I also hate that for some of the analytics tools that you can only select dates as an entire week, so instead of choosing the first of the month, if it lands on a "not acceptable" date, you would have to either select the Monday that starts that week or choose to start the analytics the following monday. This messes with analytics and is annoying. Also hate that if someone uses ad blockers that we don't have information on that account.
What problems is the product solving and how is that benefiting you?
Amplitude helps us track which users from a domain are actively using our site, which helps us reach out to those users that haven't been as active on our site. We also get to see what parts of our site get the most activity, which can help determine which features we spend more time on for upgrades.
Recommendations to others considering the product:
Amplitude is very user-friendly and intuitive. It provides a lot of data points that can definitely help monitor the use of your site and product.
I'm using it to help my CX team figure out what went wrong for our users and help them order.
What do you like best about the product?
Seeing all the steps our users took when logging in or ordering.
What do you dislike about the product?
I would just make it a bit more user-friendly for regular users (not analysts).
What problems is the product solving and how is that benefiting you?
Customer care.
Very robust analytics service
What do you like best about the product?
The ability to slice and dice analyses and also the user lookup feature
What do you dislike about the product?
If your labeling isn't organized, easy to get confused with naming taxonomy over time and create conflicts
What problems is the product solving and how is that benefiting you?
Ability to understand impact of experiments
Limited Usage, Large Impact
What do you like best about the product?
Although in my current position I don't interact with this product on a daily basis I have found the data generated to be insanely useful. The ease of use is relatively high and I appreciate the multitude of ways to represent date, found this especially useful when presenting to stakeholders.
What do you dislike about the product?
Slightly harder to navigate for less seasoned employees, not being directly on the data team made my onboarding with this product slightly more difficult. Possibly make tutorials and user experience information more visible.
What problems is the product solving and how is that benefiting you?
Collecting and generating data/results from external sources into one collective database. Not all of our platforms are synonymous with each other and this allows us to merge all the data.
Amplitude helps our business function seemlessly
What do you like best about the product?
I love that we could ut metrics in place allowing even our support team to see insights to the business and our users and to keep the day to day business moving.
What do you dislike about the product?
I wish the search function was a little more robust. It is a little clunky to search and find older events, I am not exactly sure what the answer is, but searching by older dates is currently not too easy.
What problems is the product solving and how is that benefiting you?
We are served by the fact that we can have the whole team using it and able to read and decipher information without using engineering resources for simple everyday cases.
Amplitude Analytics Makes Understanding Data Simple
What do you like best about the product?
The tool is pretty simple and easy to use.
What do you dislike about the product?
Sometimes I'm not fully aware of all the available tools at my disposable on the platform.
What problems is the product solving and how is that benefiting you?
How to measure conversion at my company; how to track user behavior and frequency of behavior
Critical tool in our customer sport eco-system
What do you like best about the product?
1. Very easy to build a customized dashboard
2. Data captured rate is very high, almost every single event
3. UI design is very intuitive and easy to share with others
2. Data captured rate is very high, almost every single event
3. UI design is very intuitive and easy to share with others
What do you dislike about the product?
Our team mostly uses the API, and we use the API data to build our own dashboard. In this case we spent a lot of time aligning the data, but the definition of the metrics in Amplitude is not very clear, thus making it hard to align the data.
What problems is the product solving and how is that benefiting you?
Tracking users' behavior and adoption:
WAU, DAU, MAU, and most importantly, what pages are users visiting, how do they log in, etc. It's a very important feedback to our product
WAU, DAU, MAU, and most importantly, what pages are users visiting, how do they log in, etc. It's a very important feedback to our product
amplitude
What do you like best about the product?
the buckets you can create to help segment
What do you dislike about the product?
that you need to add it to each page and it isn't historical
What problems is the product solving and how is that benefiting you?
Finding how users are using
Best Data slicing out there
What do you like best about the product?
Amplitude captures literally every aspect of the puzzle that you'd like to know. Anything you need to know- from whats working to whats not working- you can easily obtain from Amplitude.
What do you dislike about the product?
You need a tutorial to really understand the entire depth of what Amplitude can do for you. Just getting thrown into the fire isn't the best way to learn it. Instead, get a proper tutorial set up ASAP.
What problems is the product solving and how is that benefiting you?
It's really giving us the next level insights into whats the big pieces we need to focus on. If something's not working, you can easily find out- and find the fix as soon as possible.
Recommendations to others considering the product:
Get to know your product early. It's powerful.
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