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Love the Slackbot integration
What do you like best about the product?
I really enjoy the chatbot feature which is integrated with Slack at my company. I am able to easily open IT cases when I have an issue arise. Moveworks also reminds me automatically when I need to make IT updates (eg. change password) and walks me through the appropriate steps to accomplish said task.
What do you dislike about the product?
Moveworks provides me with the IT support I need in an instant. This tool provides assistance and handles many different issues I run into such as updating software and troubleshooting my device.
What problems is the product solving and how is that benefiting you?
I am able to focus on what matters to my business (selling to customers) vs dealing with IT issues as Movemorks handles tasks in an automated fashion. While the bot is automated, it personalizes messages based on my cases and my current IT needs.
Excellent tool to resolve IT issues!
What do you like best about the product?
The automation that the Bot provides is simply the best- time-saving, cost-saving, clean and neat!
What do you dislike about the product?
Nothing to dislike, simply the best! I know the APIs have just been introduced, and I am looking forward to using them in our automation.
What problems is the product solving and how is that benefiting you?
Automated replies on Slack channels, automated periodic notifications- which help solve most of the IT issues!
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