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Reviews from AWS customer

13 AWS reviews
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External reviews

633 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Alejandro Amaya

AWS Backup and Disaster Recovery

  • June 14, 2021
  • Review from a verified AWS customer

It is an excellent tool that helps improve response time in AWS resources its automation helped generate savings in the environments.


    RM

Very Simple yet Robust Solution

  • June 09, 2021
  • Review from a verified AWS customer

We started using the non subscription version a couple of years ago then moved to the subscription version as our enterprise and needs grew. This is a fairly easy to use and implement backup solution for our AWS EC2 needs.

The rollout was easy enough via cloud formation scripts/links and managing the backup jobs was also relatively easy to setup and allows for some flexible customization in the conditions for including resources to backup.

Overall we are happy with this product! We will continue using it for our cloud backup needs and would recommend it for others.


    Matt Seiter

Good product and great value

  • June 03, 2021
  • Review from a verified AWS customer

This is a very useful product. We like the fact that we can set it up and it just works. It takes care of daily and weekly AMI creation and pruning as well as DR testing. We are happy with the results.


    Anup B.

Druva Insync is very reliable and solid performer for device and 365 backups

  • May 27, 2021
  • Review provided by G2

What do you like best about the product?
Alerts , governance, and sinlge pane of glass management of device backups and 365
What do you dislike about the product?
A bit awkward to install on client devices for client backups, otherwise, once its complete it works well.

365 backups require policy and group profile for mail users to be added to a backup
What problems is the product solving and how is that benefiting you?
Benefits are numerous, we consolidated our backups and improved cost performance and backup reliability on endpoints. Mailbox backups permits us governance control without additional license from Microsoft , where legal hold requires an E3, this does not.


    Jonn N.

Backup and Disaster Recovery falls short

  • May 27, 2021
  • Review from a verified AWS customer

CloudRanger is a constantly evolving service that has helped us protect our AWS Resources against disaster and data loss events. You can score some savings by using their resource scheduling module which is great for shutting down non-prod environments during nighttime or weekends.

Their customer support is great, they're so responsive and you literally get the feeling that you're helping improve the product as they tightly follow up on bugs or feature requests.


    Information Technology and Services

USA sales teams, support and almost everything else - India.

  • May 20, 2021
  • Review provided by G2

What do you like best about the product?
For the most part, you can pushout the Druva (inSync) client silently via GPO and after the initial setup, you can "set it and forget it."

There were other things we liked... but those features are now behind a paywall and basic features (e.g. downloading your large backups via Druva console) are capped.
What do you dislike about the product?
- You will not get what you pay for if you try. If you use most of what your package/agreement offers and Druva management decides that your account isn't making them money (their words), "the renewal may be significantly different than you expect" (their words again).

- There is about a 2 GB backup download limit via the Druva console. Yes... the backups you pay for are pretty much stuck. Doing a restore to another device may work, but I've had backups that have completed successfully not allow me to view or restore. Need to download your backups that are larger than 2 GB? Well... you'll need the Legal Hold (eDiscovery) package for every user/seat. I think the price is an additional $10 per seat

- I have laptops that have InSync installed but aren't backing up (they should be every 5 minutes). Supposedly it doesn't play too well with Windows Defender.

- PST backup downloads were broken for a time. It takes a long time to generate PST files.

- We have many minor issues, but support has done what they could from their side. I just wish I didn't need to worry about the backups not happening.

- We've had about 5 account reps. We find out about the new rep only when we reach out to Druva for issues. We have been promised a no-cost resolution to our 2 GB download limit/cap, the account rep leaves Druva, and the new account rep says that our account isn't making them money and that we're not getting anything for free.

FYI: SHI has been pushing Druva on us hard. They wanted us to also use Druva for our VMware backups and server backups.
What problems is the product solving and how is that benefiting you?
Our need was to have silent user (endpoint) backups (when at work or home) and O365 backups in the event that emails or files are deleted. Only Druva had the features we needed to accomplish this. Other solutions require the customer to provide their own cloud. Druva does it all for us.
Recommendations to others considering the product:
You may need to up your backup storage capacity. We had to bring down the client CPU usage limit.


    Frank J.

Excellent product

  • May 17, 2021
  • Review provided by G2

What do you like best about the product?
Low resource usage on all the devices i use
What do you dislike about the product?
That there is no On premise version anymore
What problems is the product solving and how is that benefiting you?
Backup of mobile devices


    Telecommunications

Data backup solution made for remote workers!

  • May 16, 2021
  • Review provided by G2

What do you like best about the product?
Druva InSync lets our users back up their laptop data to Druva cloud easily anywhere that has Internet access. Each user may backup 10 devices' data.
What do you dislike about the product?
The first data backup will take a long time to complete.
Backup for the Mac laptops cannot work on all logical drives that the users define. Hopefully, Druva will release a new feature to address this issue.
What problems is the product solving and how is that benefiting you?
After COVID, my company employees do not go to the office to work anymore and our old data backup solution requires our users to connect to the company network to complete the backup process. Druva InSync lets our employees back up their data at home without connecting to the company network anymore.


    Seung H.

Overall a great backup solution

  • May 13, 2021
  • Review provided by G2

What do you like best about the product?
Druva does everything we need. We use it to back up all of our endpoints. It's not too difficult to administer, and our backups are stored securely in the cloud - eliminating the need for tapes, which was a big win for us. We also can control backup schedules, legal holds, and other settings via policies. The regular reporting and alerting capabilities help our teams address issues as they arise, which helps ensure all backups are working correctly.
What do you dislike about the product?
There is a small DLP component with Druva, but I think there is an opportunity to use the Druva agent for a more comprehensive DLP reporting capability. The agent is aware of all of the file activity on the endpoint, I would imagine, so why not have better reporting on the file movement and where files are moving? Alerting around this would be helpful as well.
What problems is the product solving and how is that benefiting you?
The biggest problem we solved was not having an easy to manage, automated solution for backing up our endpoints. Druva's capabilities also give us assurance around the integrity and security of our backup sets.


    Jennifer D.

So Easy to Recover

  • May 13, 2021
  • Review provided by G2

What do you like best about the product?
Druva inSync is an awesome cloud back up product. Especially since we have such a small IT staff and we support over 800 users. The console dashboard is so easy to navigate, and you can see the backup status of each user and/or device. We use inSync on most of our laptops since we do not have roaming profiles and a lot of our users are in and out of the office. It is so great when you give a user a new computer how easy it is to pull their data over to the new device or to a different location if that is necessary. When a unit is stolen you can recover the data up to the last time a backup was done. We have several weekly notifications set up Druva inSync complete report, Druva inSync failed Druva inSync backup report, Druva inSync last backup status report, Druva inSync restore activity report, Druva inSync alert history report, Druva inSync storage status report, Druva inSync non backed up users just to name a few, these reports are of value to myself and my co-worker this really keeps our user files up to date.
What do you dislike about the product?
I would like the ability to change the user’s password and not just rest it by sending the user a canned email. Other than that, not much to dislike. This product does exactly what we want it to do for us.
What problems is the product solving and how is that benefiting you?
It helps the users not have to worry about backing up specific data.
Recommendations to others considering the product:
If you have a small IT staff and need help maintaining your backups this is your solution.