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Reviews from AWS customer

3 AWS reviews

External reviews

170 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Banking

Sailpoint IIQ implementation review

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
A IGA solution with comprehensive features and extensive integration options to applications
What do you dislike about the product?
Implementation and configuration of product can be improved.
What problems is the product solving and how is that benefiting you?
Legal and audit requirements to demonstrate user access rights, self service user access certification process and identity provisioning


    Mike A.

Easy Deployment and Great Tool

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
It's an awesome tool that allows us to automate our onboarding and offboarding tasks with ease. I like the ability to create custom workflows for situations that need it.
When we've had issues, SailPoint's support team has been pretty on top of things. They respond quickly and I've had some team members go above and beyond to try and help us troubleshoot what is going on.
What do you dislike about the product?
The only downside I've experienced so far is with links from guides. Sometimes they are broken links to pages no longer available. To go along with that, sometimes the error messages we receive in the tenant aren't always so detailed, which forces us to open a case with Support.
What problems is the product solving and how is that benefiting you?
We have a current business process that is supposed to disable contractors if they are not active within a certain amount of time. With the option of Workflows, we were able to work with our implementation partner and create a Workflow that tracks users logon timestamps, and will disable if they are not signing in within a certain time frame.


    Leonardo F.

A smart and efficient identity journey

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
The easy way of getting things done. From the tradicional LCM to complex workflows, SailPoint delivers a incredible set of tools to empower your team to deliver more with less effort. Being a data-centric solution, all features are connected so we can make sure that all people and machines have the right access at any time.
The support team helps with problems and the design of new capacities as well, not letting us alone in the path.
What do you dislike about the product?
We still need to do a lot of code to make everything run smoothly, and this can get very difficult to control since tiny details can derive huge impacts - for good and for bad.
What problems is the product solving and how is that benefiting you?
To deliver more with efficiency and quality, while reducing the risk exposure and providing a nice user experience for our employees and nom-employees.


    Health, Wellness and Fitness

SailPoint: The tool which manages the corporates Identities effectively

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Ease of installation, customization.
Great documentation and developer portal to support all kind of development activities.
Idea portal to submit the identities.
Easy to learn using SailPoint University.
industry standard certifications
What do you dislike about the product?
Customer support.
Enhance the CMS offerring, by detailing the processes for both CMS and customer.
What problems is the product solving and how is that benefiting you?
Lifecycle management of corporate identities
Non human identity management
Access reviews and auditing


    Financial Services

Sailpoint: Simple to Understand

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to look at and understand. It's simple and intuitive from a general UI perspective.
What do you dislike about the product?
Sometimes documentation is not updated after new product releases or there are APIs deprecated without any replacement.
What problems is the product solving and how is that benefiting you?
Identity governance to keep track of what access exists in our environment and what accounts have it.
We are replacing bulk provisioning tasks that would have taken 10 times longer as a manual action.


    Consulting

IAM Made Simple

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Ease of Use but wide range of ability to customize
What do you dislike about the product?
Some fiiltering and little things leave you cursing the developers but these are easily overcame.
What problems is the product solving and how is that benefiting you?
SailPoint provides all the capabilities to remove all the tasks off the IAM teams plate and allow them to focus on the one off situations while the system handles the majorit


    Loren W.

Senior Security nad Risk Supervisor

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
The ease of using the connectivity to other systems.
What do you dislike about the product?
Configuration can be challenging at times.
What problems is the product solving and how is that benefiting you?
Centralized management of roles and permissions.


    Financial Services

Great platform!

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
SailPoint is specifically designed to enhance security and meet the needs of the business.
What do you dislike about the product?
Sometimes aggregations are hard to pinpoint in terms of root cause.
What problems is the product solving and how is that benefiting you?
User access in the enterprise. It helps to keep the company secure.


    Michael W.

Great automation and governance tool

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
The automation of access and certifications we are able to do has greatly benefited my team and company's security.
What do you dislike about the product?
Customizing things tends to require assistance and cost money. Unless you are developer that is
What problems is the product solving and how is that benefiting you?
Time spent doing user setup.


    Stephen A.

Sailpoint makes onboarding efficient

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
The ability to work with on prem and cloud sources to onboard individuals
What do you dislike about the product?
The documentation is lacking. Takes a lot of effort and money to get things started.
What problems is the product solving and how is that benefiting you?
Sailpoint is speeding up the onboarding process. It is helping us build standardizations for roles and detecting changes in our environments that we wouldn't usually have been able to detect.