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Reviews from AWS customer

3 AWS reviews

External reviews

184 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

It makes the invisible, visible

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
I can see what would have taken an ungodly amount of man hours to manually pull reports across dozens of systems. It also integrates across multiple teams including accounting, security, IT, procurement, accounts payable, etc. Surfacing the data in really useful ways has been very helpful to our company.
What do you dislike about the product?
The product and category is young so all the features that are possible and in the road map aren't available yet.
What problems is the product solving and how is that benefiting you?
Having a system of record tied into actual authentication systems for security to review, track vendor compliance, and for our IT teams to see license usage has already saved us 10x the costs of Intello on licenses saved.


    Information Technology and Services

Intello is awesome!

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
Intello makes it super easy to track licenses and allows us to use data to understand where we can save money by getting rid of unutilized tools. Also, their team is FANTASTIC to work with!
What do you dislike about the product?
Nothing so far - it's been a great experience!
What problems is the product solving and how is that benefiting you?
As a small company that's growing quickly, we wanted to know what tools we were paying for that we could get rid up.


    Information Technology and Services

Best option to Manage SaaS

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
Full visibility of our usage data for all SaaS apps and install-based SaaS like Microsoft Office. Also only vendor who can actually reveal all shadow IT, even the free apps that employees are signing up for.
What do you dislike about the product?
I would like our accounting team to use it more, I think they'd find a lot of value in it. Right now it's primarily IT and Security users in Intello. But that's probably on us for not having the time to loop them in more.
What problems is the product solving and how is that benefiting you?
We've saved a lot of money on pro licenses that weren't being used and we could downgrade to free. We were able to lock down unsanctioned apps that people had signed up for or expensed on their own. Intello also automatically notifies us if one of the SaaS vendors we use experiences a data breach or security vulnerability, and I can see in the platform who is using it so I can push out updates or shut down 3rd party permissions right from the platform.
Recommendations to others considering the product:
Integrate. Everything.


    Computer Software

Intello Provides Beneficial Insights

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
Having visibility into app usage has assisted our team in many ways. Prior to using Intello, we had no way of knowing what apps teams were using, if licenses were sitting unused, or what access apps had to user data. Every interaction I have had with Intello has been informative
What do you dislike about the product?
At this point, I can't think of any negatives.
What problems is the product solving and how is that benefiting you?
We are using Intello to assist with revoking licenses, tracking usage, and providing our Finance team with spend information


    Marketing and Advertising

Robust SaaS spending platform and getting better!

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
- The ability to easily integrate our various platforms to gain visibility into all software, including spending, usage, and compliance
- The support team is extremely responsive and takes feedback
- Personalized pro-active email security alerts about platforms actively being used in my environment
What do you dislike about the product?
- Still rolling out core features (which is not necessarily a bad thing), such as filtering/search features
What problems is the product solving and how is that benefiting you?
- Visibility into software spending across the organization without IT previously knowing or owning platforms, shadow IT and using the platform as a vendor management system.


    Jim W.

Great central identity provider

  • November 25, 2019
  • Review provided by G2

What do you like best about the product?
For us as a large enterprise it actually helps creating one central identity, instead of many distributed ones.
What do you dislike about the product?
Set-up can be quite complicated to start with, once it is set-up, it works great.
What problems is the product solving and how is that benefiting you?
Creating one central identity for one person.
Recommendations to others considering the product:
Great way to create one central identity - make sure you integrate it with all your in-house application to make sure you get the most out of the project.


    Financial Services

SailPoint makes my life easier!

  • November 22, 2019
  • Review provided by G2

What do you like best about the product?
Before SailPoint was introduced to my company, there was a lot of manual work that one had to be done for one person on my team. However, with this product, it has made our employees self sufficient and increase productivity.

I also liked the search functionality of the roles within the tool. I can start typing and quickly find the program or role that I want to access.

I also like the tracking of the progress once the request is submitted. It shows who has the next steps within the request. Therefore, if I feel like it is taking too slow, I can easily see where the request is stuck with.
What do you dislike about the product?
Something that frustrates me about SailPoint is that I'd like additional notifications to alert me the status of my request.

The interface of the system could use a facelift. The color could be brighter and more visual aspects and icons to make the page more appealing. Sometimes I feel like the simplicity of the user face actually makes it more confusing.

I think the tracking of the the request should be included in the email notifications or alerts so that the user does not have to proactively go into SailPoint to get all of the details.
What problems is the product solving and how is that benefiting you?
SailPoint has cut administrative duties on people having to submit access roles on behalf of other people. Now employees can search for roles and submit for themselves, thus saving time and getting the access quicker. This has benefited our company immensely.
Recommendations to others considering the product:
I would continue to work on notification alerts.


    Bailey G.

Difficult Implementation, But A Great Overall Product.

  • November 19, 2019
  • Review provided by G2

What do you like best about the product?
The opportunity to merge accounts into a single identity cube seamlessly with all our applications and web services.
What do you dislike about the product?
There is a lot to customize. To support this product, you have to learn Java and Beanshell extensively.
What problems is the product solving and how is that benefiting you?
Complex set-up, customisation, but the pioneer of IAM as a whole. There's no other approach on the market contrasting the latest integration of Privileged Access Management with Seilpoint.
Recommendations to others considering the product:
Until you seek to simplify it with Sail Point, ensure you are well aware of the current business processes surrounding client provisioning.


    Information Technology and Services

Superb Tool to Manage Identities,Allows lots of Customization, User Friendly

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
Its a Superb Tool to Manage Identities, provisions, certifications. Its an all in one tool. Which does more than any other tool available in the market.
It allows lots of Customization, which is the best part of it. It gives so many connectors for all target applications.

It is very User Friendly, you dont need to put lots of effort to educate the users.
What do you dislike about the product?
Due to its customization feature, the support is very limited by Sailpoint.
Features can be requested but will be added based on the count of users needed that.
What problems is the product solving and how is that benefiting you?
We are doing every part of it. Onboarding different types of applications.
Use of rule, workflows to achieve the desired results.
Provisioning on all targets.
Certifications
Recommendations to others considering the product:
Sailpoint is the leader, and it gives a highly scalable and customizable solution. They have a connector for almost all the applications in Market.


    Design

Intello: a rockstar team

  • October 10, 2019
  • Review provided by G2

What do you like best about the product?
Intello does a great job exposing spend and creating a holistic catalog of SaaS vendors. The people behind the system are incredibly enjoyable to work with. The team puts a lot of attention into hearing what their customers need.
What do you dislike about the product?
A downside of using Intello was the lack of user roles, restricting certain vendor information based off department or role.
What problems is the product solving and how is that benefiting you?
Intello instills accountability in SaaS usage and spend. Overall, this exposure to system use has created an awareness of redundant app spend.