We use SailPoint IdentityIQ mainly for employees. It's not a customer identity and access management tool. It's mainly for the workforce. All my clients choose SailPoint IdentityIQ because they need some tool that will govern and do the compliance at their end. We are mainly integrating all the applications for the organization, just like their HR, to do the governance in just one place, namely in SailPoint IdentityIQ. We're using SailPoint IdentityIQ for provisioning, granting access, taking access, automatic onboarding, and off-boarding. We also use SailPoint IdentityIQ for employees' joiner, mover, and leaver workflow. We use SailPoint IdentityIQ for automatically reprovisioning all the roles and accesses.
SailPoint Identity Security
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Sailpoint Product review
What do you like best about the product?
Sailpoint truly is a developer friendly tool where we can easily customise as our wish , already available out of the box rules, workflows, sailpoint community and most importantly it uses Java.
What do you dislike about the product?
Debugging the code can be time consuming.
Servers getting down every now and then due to load issues or wrong loggers attached or due to incorrect code uploaded.
Servers getting down every now and then due to load issues or wrong loggers attached or due to incorrect code uploaded.
What problems is the product solving and how is that benefiting you?
Sailpoint helps in achieving security issue of users and make sures other employees or external sources don't exploit the identity data of employees.
It makes me relieved and trust the company as my personal data is secured.
It makes me relieved and trust the company as my personal data is secured.
SailPoint a must need tool for your organisation
What do you like best about the product?
SailPoint give you the customisation like if some connecter, configuration, code is not working then with our mind we can write our own logic to fulfill the requirements. Also it has features like multi-factor authentication, life-cycle governance, Password management and single sign-on.
What do you dislike about the product?
Although it is a good product but, sometimes it behaves abruptly as it is having high level of cache issue and some minor bugs on which the SailPoint team is working and getting it resolved.
What problems is the product solving and how is that benefiting you?
So in our organisation we are using SailPoint as a user onboarding and governance tool. We have taken HR application for aggregating data, as it is a authoritative application. Using it we are managing our identities.
SailPoint: The perfect tool for IAM.
What do you like best about the product?
There are many things to like about SailPoint but out of all the best is it gives you full control to customise as per your business requirement also it has many other features like MFA,SSO.
So I will recommend to definitely use SailPoint and get your data protected from data breaches.
So I will recommend to definitely use SailPoint and get your data protected from data breaches.
What do you dislike about the product?
There is nothing much to dislike but as everything has some good and bad points so here SailPoint is having a high level of cache issue which can make you feel bad sometimes.
What problems is the product solving and how is that benefiting you?
Its helping the organisation in maintaining there data and giving Role based access control to the identity also as SailPoint is a great tool so with its multiple features like MFA,SSO , Password management and network access control.
A stable and reliable workforce identity and access management solution
What is our primary use case?
What is most valuable?
The most selling modules for SailPoint are the compliance manager and the life cycle manager. In addition, the password manager module is replacing the call center for any organization by doing self-service password services, resetting passwords, and unlocking accounts.
What needs improvement?
SailPoint IdentityIQ has a primitive AI engine. It doesn't compare to the autonomous engine that uses machine learning and deep learning in ForgeRock.
It would be great to have an autonomous engine that uses machine learning and deep learning to find orphan accounts, accesses not used by employees and extra accesses.
For how long have I used the solution?
I have been doing a SailPoint IdentityIQ pre sales presentation for two years and a real product implementation for six months.
What do I think about the stability of the solution?
SailPoint IdentityIQ is a stable solution, and I rate it a nine out of ten for stability.
What do I think about the scalability of the solution?
I rate SailPoint IdentityIQ less than five out of ten for scalability. To increase scalability, you need to increase servers, which is not easy.
How are customer service and support?
The technical support in the Middle East is being done through partners. SailPoint IdentityIQ has no physical presence in the Middle East except through its partners and distributors. However, SailPoint IdentityIQ's remote support is always available. SailPoint IdentityIQ's technical support is good because they are always available when the partners or the implementation team face any issues.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of SailPoint IdentityIQ was very easy, and I rate it a ten out of ten. We have an automatic deployment engine, so the deployment takes around an hour, not long.
What's my experience with pricing, setup cost, and licensing?
SailPoint IdentityIQ is highly-priced, and I rate it an eight out of ten for pricing.
What other advice do I have?
Our clients using SailPoint IdentityIQ are mainly in the banking sector, and the others are part of the Saudi Arabia government and ministry. For 12 years, SailPoint IdentityIQ twelve has been the leader of Gartner Magic Quadrant. All the market reports suggest SailPoint IdentityIQ when you're doing governance and compliance for your workforce. SailPoint IdentityIQ is even replacing other solutions like IBM and ServiceNow.
SailPoint IdentityIQ is a stable and reliable workforce identity and access management solution. If you're looking for a solution for the workforce, you should opt for SailPoint IdentityIQ, and if you're looking for a solution for the customer base, you should choose ForgeRock.
Overall, I rate SailPoint IdentityIQ a ten out of ten.
SailPoint delivers a very in-depth solution to Identity Management!
What do you like best about the product?
SailPoint has helped us align our Identity Management with our Security guidelines and procedures. It has helped us reach the compliance goals that we have also been struggling with.
What do you dislike about the product?
There is a ton of training needed to fully understand and utilize the product to its full potential. All the training offered to use the product is free, but you need to pay for more training to gain a better understanding.
What problems is the product solving and how is that benefiting you?
SailPoint has solved our main issue with User Access Reviews for SOX compliance. It had never been conducted correctly at my company for years before I started here. Many fines were assessed yearly for Compliance failures until we implemented SailPoint.
SailPoint Product Suite Specialist
What do you like best about the product?
Effectiveness to deal with all use cases and scenarios of identity management, access governance and system integration using OOTB connectors and the flexibility to create custom integrations using REST and SCIM connectors.
What do you dislike about the product?
The IdentityNow product allows minimal customizations which becomes the bottleneck sometimes as the OOTB way of achieving some requirements is also not available.
What problems is the product solving and how is that benefiting you?
Identity Management
Access Governance
RBAC
Policy and SOD implmementation
These use cases can be efficiently implemented in IIQ and IDN and solve most identity governance and administration problems.
Access Governance
RBAC
Policy and SOD implmementation
These use cases can be efficiently implemented in IIQ and IDN and solve most identity governance and administration problems.
Analytical manager
What do you like best about the product?
Manage all software access in one place for all employees
What do you dislike about the product?
The user interface is not friendly. It is hard to find what we need to do next to manage access to the software.
What problems is the product solving and how is that benefiting you?
Enhance the simplification of the user interface.
Literally wonderful
What do you like best about the product?
Identity Governance, Identity Life Cycle and Reporting
What do you dislike about the product?
Role-Based Access management(RBAC) is an area in Sailpoint to be improved.
What problems is the product solving and how is that benefiting you?
Sailpoint resolves most of the user access control and reduces cost to company
Sailpoin t application review
What do you like best about the product?
Sailpoin t is a good application. We use it for our IAM activities. Wehave automated most of the tasks in the sailpoint application which helps us with our daily tasks
What do you dislike about the product?
The tool serves the purpose for which it was developed. The sailpoint application is very easy to work with and takes less system memory. Overall this is a good application so less issues to point out
What problems is the product solving and how is that benefiting you?
We use this for our IAM issues. Access request and revoke and user access review are automated with the help of sailpoint application. It helps us with our audit logs as well
Sailpoint as an identity access management tool
What do you like best about the product?
We used sailpoint for self service password reset, entitlement request, application request, governance group creation.
What do you dislike about the product?
Life cycle updates was not configured properly, we use to run script manually.
What problems is the product solving and how is that benefiting you?
Creating governance group, life cycle update, password reset and maintaining self service dashboard.
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