Auth0 is used as an identity provider for our new SaaS platform to manage the identity of users.
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Seamless Authentication and authorization for modern Apps
Auth0 - Easy to use & Secure
Excellent tool, highly useful to authenticate the user info!
Extremely user-friendly and potent
Simplified integration with helpful support and decent pricing
What is our primary use case?
How has it helped my organization?
Auth0 is cost-effective because it provides all the features we need, and it was very easy to integrate into our platform. The documentation is comprehensive, and their support team is highly helpful.
What is most valuable?
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform. Additionally, the usual features such as social media integration are beneficial.
What needs improvement?
I find it surprising that there is no access to a standard user profile. By default, the user profile does not contain the name, first name, or address, which I would expect. I have to implement these features myself if I want to include them.
How are customer service and support?
Their support is excellent. I had an issue, and their response was very helpful.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was straightforward due to the ease of use of the solution.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
Which other solutions did I evaluate?
I looked into Auth0 and EntraID. I chose Auth0 due to its positive reputation.
What other advice do I have?
I recommend Auth0 to others. It really fulfills my requirements.
I'd rate the solution nine out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Enhancing security and flexibility with runtime API keys
What is our primary use case?
We use the solution for API security and management. We implement our solution with almost ten to fifteen vendors' APIs, like Salesforce and HubSpot.
It involves generating leads, invites, adding contacts, and opportunities, mostly challenging with Salesforce integration due to limited documentation.
How has it helped my organization?
The solution is cost-effective and beneficial in terms of security. It enhances secure API requests, improving user management efficiency.
What is most valuable?
It offers stronger security and flexibility with API keys, which are generated on runtime. This is valuable as they are reusable and can be used for confidential applications.
What needs improvement?
There is no immediate need for improvement. However, better documentation for Salesforce integration is suggested. Multi-factor authentication could be considered for future research.
For how long have I used the solution?
I've been working with the solution since 2017, which is approximately seven to eight years.
What do I think about the stability of the solution?
There have been no issues with performance or stability.
What do I think about the scalability of the solution?
I haven't explored scalability extensively, as it hasn't been required.
How are customer service and support?
We haven't escalated any questions to customer support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Google Authenticator and Duo are used for multi-factor authentication.
How was the initial setup?
The initial setup was simple and not complex, involving key or username authorization.
What was our ROI?
The solution brings security benefits and efficiency.
What other advice do I have?
I recommend the solution as it provides strong security with more control over access. It supports various authentication methods.
I'd rate the solution ten out of ten.