Celonis Platform
CelonisExternal reviews
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Excellent Process Mining tool
What do you like best about the product?
Celonis now performs automated scans to check the Knowledge Models for and flags missing descriptions and duplicates
What do you dislike about the product?
RPA integration with other vendors such as Automation Anywhere, Blueprism etc. could have been better
What problems is the product solving and how is that benefiting you?
Celenois is helpful in determining whether the business process can be considered for automation, The recommendation is based on keystroke level analysis which is helpful in convincing the stakeholders
Celonis : Leading Process mining tool, mediocre analytics platform
What do you like best about the product?
The interface of process mining when compared to other tools is far far better. I have worked in UI Path, QPR and signavio as well. When it comes to process mining Celonis is a market leader.
What do you dislike about the product?
The analytics module, the Views, knowledge model module is not at all user-friendly. It requires serious coding and it is very prone to make the enviornment messy. My client always told me that my code is messy and I had to clean up the code every week.
What problems is the product solving and how is that benefiting you?
It helped me identify $ value lost in the processes like Incident Management, Finance ticketing, SRM for all that I have done. I was able to save 5M$ of savings for an automation company
Highly customizable process mining tool
What do you like best about the product?
Some unique feature I have liked about Celonis is its incredible ability to create and share interactive process maps, which we use to communicate process analysis and improvement recommendations to stakeholders.
The software also integrates with various systems and data sources, providing us with a comprehensive view of processes across the organization.
The software also integrates with various systems and data sources, providing us with a comprehensive view of processes across the organization.
What do you dislike about the product?
Not much dislike for the software, except I, have found it to be relatively expensive as compared to other process mining tools.
It’s also challenging to set up and configure, especially for our organization as we have complex systems and processes
It’s also challenging to set up and configure, especially for our organization as we have complex systems and processes
What problems is the product solving and how is that benefiting you?
By providing detailed process insights, Celonis helps us identify areas and prioritize improvement initiatives.
It also helps us ensure compliance with internal and external regulations by providing detailed view of processes and highlights and any potential issue.
It also helps us ensure compliance with internal and external regulations by providing detailed view of processes and highlights and any potential issue.
Celonis Product Review
What do you like best about the product?
I have been using Celonis for the past year, which has helped me in many ways. It has helped me to create a more standardized process and process which is transparent. It has also aided my team and the company in reducing non-value-added steps. Performing data analysis on the process steps is more accessible than any other competitors in the market. The user interface is easier to understand and use. The data analysis helps us to ring fence the problem and tackle it. The task mining helped us to track details at very small level
What do you dislike about the product?
Celonis also has its fair share of disadvantages despite its advantages
1. Price of the product is higher than the other products in the market
2. The customization can take a long time
3. It should have a simple drag and drop option to make it easier for anyone to access the tool.
4. Whole trying to integrate with any other tool it has thrown errors.
1. Price of the product is higher than the other products in the market
2. The customization can take a long time
3. It should have a simple drag and drop option to make it easier for anyone to access the tool.
4. Whole trying to integrate with any other tool it has thrown errors.
What problems is the product solving and how is that benefiting you?
Celonis comes with a wide range of benefits. Some of the benefits that I have witnessed are
1. Easy to use- It is very user friendly
2. Easy to Deploy- Deploying the tool is more accessible, and the user community gives a lot more support than any other product
3. Automatic Process mapping is beneficial
1. Easy to use- It is very user friendly
2. Easy to Deploy- Deploying the tool is more accessible, and the user community gives a lot more support than any other product
3. Automatic Process mapping is beneficial
Celonis is a really good tool to help draw insights and value on an organisations process.
What do you like best about the product?
Celonis Process Mining helps in identifying the pain points in a process, how well the current process is performing compared to the "to-be" process, drilldown to the root cause with ease and a user friendly interface. It has a well integrated collection of applications thag can be used for automating parts of the process using Action Flow.
The EMS store has pre-configured templates for transformation, extraction and analysis which can be leveraged when working on standard processes (p2p, o2c, ap,ar).
Replication cockpit allows real time data to be brought in using delta loads.
The EMS store has pre-configured templates for transformation, extraction and analysis which can be leveraged when working on standard processes (p2p, o2c, ap,ar).
Replication cockpit allows real time data to be brought in using delta loads.
What do you dislike about the product?
Celonis Bookmarks have a major disadvantage that they are not retained if the analysis is duplicated or moved to a new space.
The Sql environment for transformations uses Vertica DB, whenever an error is encountered the line number is not mentioned in the message and all errors are not displayed at once.
The Sql environment for transformations uses Vertica DB, whenever an error is encountered the line number is not mentioned in the message and all errors are not displayed at once.
What problems is the product solving and how is that benefiting you?
Celonis is helping Businesses improve their process by identifying and solving problems, automating repetitive tasks. For eg: with Celonis we can identify how long a process or sub process is taking and if it crosses a threshold then we can further analyse the elements causing it based on which the user can take action. The analyst/consultant can configure KPIs, chart and table components to display data as per requirememt, the process explorer shows the activity route the cases take, case explorer gives the raw data on the case table where we can track each individual cases event time, activity route.
Good connectivity with SAP tables to perform extraction.
Good connectivity with SAP tables to perform extraction.
Celonis Process Mining is best in class.
What do you like best about the product?
Using and setting up Celonis works like charm. They also provide a platform to learn everything about it. Everything over here works over their cloud based platform called EMS which is really useful.
What do you dislike about the product?
The UI over here can be improved a lot and make it more understandable and user friendly. Availability of data connectors and action flows should be increased..
What problems is the product solving and how is that benefiting you?
Its really helps a lot for pre processing of data. Its intelligence transformation platform helps a lot to unify the data for various activities in the process making the process mapping lot easier.
A tool for Process Mining
What do you like best about the product?
Helps to find the deviations and bottleneck in the process
What do you dislike about the product?
No dislikes from my end. Everything is good in the tool.
What problems is the product solving and how is that benefiting you?
Helps to drill down each process in the L4 Level.
Easy to work
What do you like best about the product?
We can analysis the process in better way then other tool and also have more components to work,we can add the images to look good on dashboard and explore more .
What do you dislike about the product?
Till now am didn't see any dislike in celonis process analysis.some times I got late mails from Celonis support team if get get better in Celonis will get much better.
What problems is the product solving and how is that benefiting you?
I can see the details of whole process of my analysis and also explain to other about my analysis, also Celonis provide the PQL documentation to refer and we can work on our process
Nearly the ideal process mining tool
What do you like best about the product?
Celonis is a great platform for accelerating business processes by identifying and eliminating bottlenecks. It can manage a substantial volume of data, translate it into the information needed, and give automated steps required to speed up the process.
Compared to other tools, Celonis is more flexible and intuitive. We are able to do our own analyses and create our own KPIs.
Celonis offers a lot of educational resources and exposure to its ecosystem. For different employee levels, there are several certifications.
What do you dislike about the product?
The price of licenced products is high, and Celonis' task mining division is still far behind competitors in terms of efficiency.
Sometimes the implementation process takes longer than expected, and integrating into many systems might be challenging.
Finally, we need some good knowledge in SQL, even though it is a low code platform
Sometimes the implementation process takes longer than expected, and integrating into many systems might be challenging.
Finally, we need some good knowledge in SQL, even though it is a low code platform
What problems is the product solving and how is that benefiting you?
Celonis enables business optimization by offering end-to-end transparency.
Celonis helps to increase the SLA of the employees by Celonis's action engine.
By building a digital twin, Celonis enables us to improve the process in rea time.
Celonis helps to increase the SLA of the employees by Celonis's action engine.
By building a digital twin, Celonis enables us to improve the process in rea time.
User friendly and easy to learn
What do you like best about the product?
When comparing to other process mining tools available in markets such as SAP Signavio,QPR,IBM..etc, Celonis will be more easy to handle, For me the Analysis part is best because if I want to pinpoint on any activities and their outputs I can just work it out in component filter with just few lines of PQL queries so thats the which I like the best and the otherthing is their customers support we will get instant response from their customer support team which is also I think its best.
What do you dislike about the product?
For me dislikes,
i)Sometime it will failed to upload data.
ii)In Studio if we are working on view,skills or anything if we kept it idle for few minutes and working on someother it will continuously starts as to ask are you still editting? Which will be slightly annoying.
iii)There is no auto save option in studio we need to click on save,whenever we are shifting from one view to other while analysing if we forgot to save the datas will be lost.
i)Sometime it will failed to upload data.
ii)In Studio if we are working on view,skills or anything if we kept it idle for few minutes and working on someother it will continuously starts as to ask are you still editting? Which will be slightly annoying.
iii)There is no auto save option in studio we need to click on save,whenever we are shifting from one view to other while analysing if we forgot to save the datas will be lost.
What problems is the product solving and how is that benefiting you?
Celonis helps us to create an analysis of entire business process, So from this we can able to monitor our business and we can able to discover and pinpoint the exact bottleneck so by resolving them we can make the business cost effective and time effective
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