We use the solution for procure to pay, order to cash, and warehouse management. Essentially, we utilized OCPM model, which facilitated the connection of three distinct processes. By linking these processes, we were able to identify inefficiencies across the entire workflow, spanning from warehousing to account payable and order to cash. The process of connecting these three processes took approximately three months. Subsequently, we achieved a value realization of around 15 million dollars in monetary terms.
Celonis Platform
CelonisExternal reviews
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Busniess Analyst - Celonis Review
What do you like best about the product?
Celonis offer more customizations (in terms of KPIs and dashborading). The PQL syntax is similar to an SQL syntax and hence is relatively easy to master. This reduces the learning curve. Celonis' certification are hands on and apt.
What do you dislike about the product?
Celonis (like any other discovery tool) is good a problem identification. However, there is no mechanism to know how to solve the problem. The isn't a great amount of help available online or via Celoni's online channels/support team to debug any issues.
What problems is the product solving and how is that benefiting you?
Bottlenecks Identifcation, Varaint Analysis, Time and Motion Study.
It was quite good experience still i believe there is room for improvement
What do you like best about the product?
it is easy to find what is the cause of things, it helps to really solve the problems insted of beating around the bush
What do you dislike about the product?
the support process is not good.and also admin should have a option to see as other user
What problems is the product solving and how is that benefiting you?
decision making
Efficient, ease of use and increased productivity.
What do you like best about the product?
Celonis is best known for its powerful process mining capabilities, which allow businesses to visualize, analyze, and optimize their processes. The most helpful aspect of Celonis is its ability to provide real-time insights and data-driven recommendations, enabling companies to identify inefficiencies and areas for improvement. The upsides include enhanced operational efficiency, improved decision-making, and the ability to uncover hidden bottlenecks and compliance issues.
What do you dislike about the product?
One potential downside of Celonis is its complexity and steep learning curve, which can make it challenging for new users to fully leverage its capabilities. Also, the implementation process can be resource-intensive and time-consuming. however, i feel the cost of the software to be prohibitive, particularly for smaller businesses.
What problems is the product solving and how is that benefiting you?
Celonis provide a data driven analysis. It is flexible, time saving and cost effective.
Celonis is good
What do you like best about the product?
The professional service it provides is top notch
What do you dislike about the product?
The customer service could be better. It could be improved.
What problems is the product solving and how is that benefiting you?
Celonis helped me in faster turnaround time in sales analytics
It is good view
What do you like best about the product?
Look and feel with the last character love it
What do you dislike about the product?
Movement of the web page with keyboard view
What problems is the product solving and how is that benefiting you?
Matrix problem
Review for Celonis
What do you like best about the product?
Celonis is provide the solution for the ERP, CRM and other database and it will impact the process of the organization.
Celonis is helpful because of some action should be automatic.
Celonis is helpful because of some action should be automatic.
What do you dislike about the product?
There is some challenge for integrating with Celonis with current system. It purely depend upon the quality of the data. Also the implementation and purchasing cost is high
What problems is the product solving and how is that benefiting you?
There are few problem solved by Celonis which is below:
1.It provides the streamline process and reduce the timeline also improve the supply chain management for the production or manufacturing unit
2. Risk Mitigation: we can prevent the risk before it will escalate into bigger problems.
3.Customer Service Experience: with the help of this software we can do faster service delivery and improved the quality of the product and service
1.It provides the streamline process and reduce the timeline also improve the supply chain management for the production or manufacturing unit
2. Risk Mitigation: we can prevent the risk before it will escalate into bigger problems.
3.Customer Service Experience: with the help of this software we can do faster service delivery and improved the quality of the product and service
A stable solution for procure to pay, order to cash, and warehouse management
What is our primary use case?
What is most valuable?
Celonis has robust process mining capabilities, conducted thousands of successful implementations across various clients. Currently, Celonis offers not only process mining but also process modeling within its suite of tools. Their approach has evolved from case-centric process mining to OCPM, which represents a different paradigm in the field. This shift to OCPM has been successful for Celonis, allowing for more effective analysis and optimization of processes.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Celonis is known for its stability and scalability. It seamlessly integrates with various tools, including RPA tools, and offers a user-friendly interface, making it easier to use compared to some other products. However, the claim that SAP products have less ability to integrate heterogeneous systems compared to SolarWinds is inaccurate. Both Celonis and SolarWinds have the capability to integrate with a variety of systems, including SAP, Oracle, JD Edwards, and Salesforce. Additionally, both companies provide technical documentation to guide users through the integration process.
30 people are engaged with the solution.
How are customer service and support?
We primarily reached out to Celonis when encountering issues or when we needed to activate specific features that we were entitled to but were not enabled by default. In these cases, we contacted Celonis technical or customer support for assistance.
How was the initial setup?
Celonis is simple to use, but OCPM requires a deeper understanding from the business. It can be a bit complicated to use. Overall, the platform is very intuitive. It has aided us in coding and building views in one and a half to two months, making it very user-friendly for us.
What's my experience with pricing, setup cost, and licensing?
Celonis is expensive but it depends on the deals. If Celonis's market strategy is more aligned with providing a lot of discounts, then it's a very complicated pricing strategy. Typically, partners are entitled to some credit points.
What other advice do I have?
The mining capability of Celonis is very mature compared to other products.
Celonis is certified with numerous major compliance verifications. As a tool, it boasts close to 40 certifications, including GDPR, ISO, and COSO. Additionally, it is SOC 2 compliant.
First of all, Celonis is a good tool for process mining. Companies planning to implement Celonis or purchase a license, they need to first determine their strategy for utilizing it. Simply using Celonis as a platform may not yield significant results. To maximize value, they should consider leveraging Celonis' Value Accelerators. If they aim to identify and address inefficiencies, it's essential to quantify them. Celonis can assist in quantifying various inefficiencies and automating processes to mitigate them, resulting in tangible savings. For instance, in a procure-to-pay process, increasing realized cash discounts from five percent to ten percent can lead to substantial savings. Similarly, parameters like accounts receivable turnover can be measured, offering a promising return on investment or license purchase.
Celonis utilizes PIG with AI capabilities to develop Copilot, a tool aimed at providing insightful analysis by interpreting user commands such as querying specific KPIs. This system is efficient in generating alarms on the backend and producing matrices based on user inputs.
Overall, I rate the solution a nine out of ten.
good
What do you like best about the product?
look and feel with the click rate with response.
What do you dislike about the product?
keypad is going up and the screen is not moving up
What problems is the product solving and how is that benefiting you?
minding the data
Great experience
What do you like best about the product?
It is really user friendly and easy to use
What do you dislike about the product?
It must have a great technical knowledge of the ERP tables to be able to extract the correct information, perhaps a glossary could be offered with the main data tables of the main ERPs
What problems is the product solving and how is that benefiting you?
Celonis has allowed us to optimize purchasing processes, accounts payable, collections, inventories, helping us to understand bottlenecks, adequate inventory levels and even improve our data management
Great tool to capture and analyse logs
What do you like best about the product?
It is a great tool for which offers data connectors and applications to capture and analyse event logs from SAP,ERP systems.
What do you dislike about the product?
It is much expensive and times consuming , it is dependent on high quality of the data
What problems is the product solving and how is that benefiting you?
It is complex to implement but provides efficiency because of requiring significant effort in data integration, customization
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