Celonis Platform
CelonisExternal reviews
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Well packaged product with Process Analytics and power of Action Engine
What do you like best about the product?
Ease of integrating with on-prem and cloud applications for data extraction. Process Analytics provides user friendly dashboards and greater insights into the business processes. What's even more useful is the ability to utilize the KPI's built in Process Analytics and utilize them in the Action Engine to drive the process improvement over the time.
What do you dislike about the product?
The way groups and user permissions are structured is definitely very robust and flexible but at times could be confusing to understand. I think a centralized user permissions console would be helpful.
What problems is the product solving and how is that benefiting you?
We are currently using the tool for process mining and automation activities in the PTP business processes (data from Ariba and SAP-ERP systems) which has provided business the ability to look into some of the important KPI's, identifying deviations from the standard process/policies and taking necessary actions using the action engine.
High transparency for order entry
What do you like best about the product?
You can immediately dig into the route course of an issue
What do you dislike about the product?
So far no negative experience made.......
What problems is the product solving and how is that benefiting you?
So far we analyse the order blocks, and can adress ownership for the respective CSR and the other functions involved
Collaboration with Justin D'Angelo at PepsiCo
What do you like best about the product?
Overall trustful collaboration with Justin D'Angelo at PepsiCo
What do you dislike about the product?
Not applicable since the collaboration was always very good
What problems is the product solving and how is that benefiting you?
Client Value Realization
A right progressive tool
What do you like best about the product?
The layered deep-dive approach to each process is impressive and catering to all kind of user group.
What do you dislike about the product?
The flexibility to change should improve. PQL isn't as popular.
What problems is the product solving and how is that benefiting you?
OTC, PTP
I have experienced Celonis as a powerful tool to analyse different processes within a company.
What do you like best about the product?
Celonis Academy Training with included Demo sessions
What do you dislike about the product?
Missing benefit analysis at project start
What problems is the product solving and how is that benefiting you?
Automated reports
KPI Monitoring
Analyzing processes to find inefficiencies and create value
Realized benefits:
More automation and flexibility in reports
KPI Monitoring
Analyzing processes to find inefficiencies and create value
Realized benefits:
More automation and flexibility in reports
Recommendations to others considering the product:
Focus on one process for the beginning
Schedule enough time for data validation
Start with an analysis of benefits and potentials of different use cases, afterwards make a prioritization
Communicate with the people that are included in the process and try to find out which problems they deal with in their daily busines
Schedule enough time for data validation
Start with an analysis of benefits and potentials of different use cases, afterwards make a prioritization
Communicate with the people that are included in the process and try to find out which problems they deal with in their daily busines
Great tool to focus on the process and take process management to the next level
What do you like best about the product?
A very big advantage is the process transparency that is created with Celonis in a perfect combination with the KPIs. With this combination, process knowledge is generated and process optimizations are identified. In addition the action engine brings added value which the business users can be proactively triggered to intervene in the process.
Furthermore we got the opportunity to expand and professionalize the foundation of our Center of Process Mining with the BVA engagement. With his comprehensive know-how the BVA has shown us which topics we should focus on in our company and how we can push process mining even more in order to uncover optimizations and to show success. We now have the right baseline and the right tools and methods to reach the next level with process mining
The cooperation with our Celonis colleagues, such as Customer Success Manager or BVA, is very positive. The support is very professional and constructive in order to find or work out solutions together.
Furthermore we got the opportunity to expand and professionalize the foundation of our Center of Process Mining with the BVA engagement. With his comprehensive know-how the BVA has shown us which topics we should focus on in our company and how we can push process mining even more in order to uncover optimizations and to show success. We now have the right baseline and the right tools and methods to reach the next level with process mining
The cooperation with our Celonis colleagues, such as Customer Success Manager or BVA, is very positive. The support is very professional and constructive in order to find or work out solutions together.
What do you dislike about the product?
The setup phase and the establishment of the data connections take some time.
What problems is the product solving and how is that benefiting you?
In the first step, we implemented the Accounts Payable process and created process transparency for a better understanding of the process and to identify process inefficiencies. Currently, we are also implementing process mining into the eCommerce area, to identify optimization opportunities.
Great technology with many opportunities - if positioned the right way
What do you like best about the product?
The software offers a wide range of functionalities from process analyses to actual tools at hand for process execution. Features are further developed at a rapid pace and continuously enhanced with new innovations. Consulting around the technical deployment as well as the sustainable integration in the organization can be supported by professional services teams at additional cost.
What particularly stands out, apart from the technology, is the extraordinary commitment and quality of the support provided by the Business Value Architect consultant. The applied methodology is fundamentally raising realization and measurement of success to a new and sustainable level.
What particularly stands out, apart from the technology, is the extraordinary commitment and quality of the support provided by the Business Value Architect consultant. The applied methodology is fundamentally raising realization and measurement of success to a new and sustainable level.
What do you dislike about the product?
It's not a dislike, but a challenge is positioning the tool within the organization. This is where significant time and effort can be lost. However, Celonis seems to be investing in guiding customers in that matter more and more and is building up new consulting teams like the BVA.
What problems is the product solving and how is that benefiting you?
We are working on master data quality e.g. payment terms across business units, connection between departments in P2P and AP space, monitor and alert for compliance use cases and optimizing Finance processes in AR and AP.
Recommendations to others considering the product:
Close collaboration with the business users and evaluation of ROI per use case is recommended when defining the development roadmap.
Celonis from POC to Fully Live
What do you like best about the product?
Professional Company with a complete spectrum of available resources from Technical to specific Business needs covering the full life cycle of the implementation.
What do you dislike about the product?
Lack of system back up in case of issues.
What problems is the product solving and how is that benefiting you?
Business process monitoring to define exceptions to the standard approved process.
Leading the implementation of Celonis process mining to improve our business efficiencies
What do you like best about the product?
Ability to visualize business processes and identify opportunities for efficiencies
What do you dislike about the product?
It can be challenging to change company culture and practice value realization.
What problems is the product solving and how is that benefiting you?
We're currently implementing and reviewing our procure to pay, accounts payable, order to cash, and plan to manufacture processes. At this time, an immediate benefit is that our internal audit team has saved audit time by building dashboards in Celonis for procure to pay and accounts payable.
Recommendations to others considering the product:
Identify key resources who can dedicate time and energy to validate the data and to help with implementing into the company culture.
Celonis quickly revealed the complexity of our Order to Cash and AR processes.
What do you like best about the product?
Once enabled, the Celonis process mapping technology allows for visualizing detailed process flows, identification of key bottlenecks, and KPI creation. It would have taken a team of experts multiple weeks to outline the top value streams for a process such as Order to Cash, and we still would not have had the residence time in each step. Celonis does it all.
What do you dislike about the product?
Any customization of your ERP system will require additional tables to be pulled and integrated into the process being mapped; a true mapping of a process will take considerably more time for those with heavy ERP customization.
What problems is the product solving and how is that benefiting you?
We didn't know what we didn't know about our O2C and AR processes, so the first benefit was understanding the complexity of these initial processes. We quickly identified and have realized value in AR on unearned early payment discounts and supplier financing opportunities. Within O2C, we are pursuing opportunities identified around order blocks and holds to reduce the overall O2C cycle.
Recommendations to others considering the product:
Highly recommend if you wish to learn how complex "simple" processes such as O2C, AR, P2P, AP, and more are within your company.
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