Celonis Platform
CelonisExternal reviews
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Excellent Application with a professional from Celonis
What do you like best about the product?
The capabilities Celonis with EMS will provide in future big benefits for our company.
The collaboration with Celonis CSM and the team is excellent
The collaboration with Celonis CSM and the team is excellent
What do you dislike about the product?
With many big datamodel the performance onPremis is suffering sometime
What problems is the product solving and how is that benefiting you?
In different process areas we are currently active.
OTD improvements, automation rate, electronic invoicing, touchless orders
OTD improvements, automation rate, electronic invoicing, touchless orders
Very Powerful Process Opitmization Tool
What do you like best about the product?
user-friendly and intuitive for easy analysis making
comparable easy programming language (PQL)
ready to use analysis component
easy data connection to most databases
comparable easy programming language (PQL)
ready to use analysis component
easy data connection to most databases
What do you dislike about the product?
sometimes hard to get insights into complex data models, could be easier to extract database tables to get a better overview
What problems is the product solving and how is that benefiting you?
We use it to visualize business processes and identify potential savings and optimizations. It results in instant monetary benefits for the company.
Celonis - innovative response
What do you like best about the product?
The overall experience and the fast evolvement of the application.
It is still finding the target scenario it wants to be placed in.
It is still finding the target scenario it wants to be placed in.
What do you dislike about the product?
The pricing model seems to be at the upper limit of the market.
What problems is the product solving and how is that benefiting you?
The transparency you can gain using this application is unique in the company.
Questions across process domains have been able to be answered using Celonis
Questions across process domains have been able to be answered using Celonis
Recommendations to others considering the product:
nothing to add
Using Celonis to proactively and accurately identify issues
What do you like best about the product?
The Action Engine is fantastic. The time between defining the requirements of a new needed signal and going live is shockingly short. Then, the immediate positive impact on the business of being able to proactively and accurately identify issues represented in data, using a user-friendly interface to investigate and act on the occurrence, and the ability to document the process and results are impressive.
What do you dislike about the product?
When several signals/alerts are raised by Celonis on a particular data set, the alerts/signals are static text vs. hyperlinks which would enable quicker navigation. Not having the ability to save heavily filtered views for future reuse is a time drain when starting a new work session.
What problems is the product solving and how is that benefiting you?
The proactive identification of potential issues so we can avoid negative impact in the business.
Recommendations to others considering the product:
It is a very impactful tool, and you will regularly come across new use cases to apply it to
Celonis is a Great tool for Data Mining and the Support is outstanding!
What do you like best about the product?
- It is easy to get started and use.
-Great Training program to get users up to speed on the software
- You are able to make a dashboard extremely fast and can add colors and different displays to the report
-Support team is outstanding and fast to respond to questions.
-Easy to navigate
-App store is helpful for getting started with the product
-Great Training program to get users up to speed on the software
- You are able to make a dashboard extremely fast and can add colors and different displays to the report
-Support team is outstanding and fast to respond to questions.
-Easy to navigate
-App store is helpful for getting started with the product
What do you dislike about the product?
-It doesn't have set variables and tries to link fields in the background which cause issues when adding fields together that use different tables.
-Can be difficult to add in Excel data if you are not database savy.
-Can be difficult to add in Excel data if you are not database savy.
What problems is the product solving and how is that benefiting you?
We are using Celonis to improve our production by narrowing in on batches and improve our production planning. We are also using it as a dashboard for quarterly reviews
Learning Celonis as an Analyst and Data Engineer
What do you like best about the product?
the UI is nice and easy to use, especially when building analyses. The LMS training tracks were also a good starting point and Celonis consultants were very helpful in building upon that knowledge and helping us with development and configuration.
What do you dislike about the product?
I don't like PQL that much - not a lot of training was offered around it in the LMS. I also wish there was some form of versioning since it's confusing not knowing when and who made recent changes to a data job or analysis
What problems is the product solving and how is that benefiting you?
Order to Invoice, Invoice to Cash, and Credit Management. I'm not too close to the business side of the project, but business feedback has been positive about the analyses we've built overall
Business Process Mining
What do you like best about the product?
Speed to Insight. With Celonis EMS Store, data can be converted into sights in a matter of days. The speed at which this can be completed is incredible
What do you dislike about the product?
Cost model. When you purchase a process you with 256GB of space. Once you exceed this you have to purchase another 256GB of space. A process is very expensive so maving to pay twice just for more GB is a raw deal
What problems is the product solving and how is that benefiting you?
We are working on Order to Cash and are looking at the end of end model across all markets and shared service centres
Key areas under review
DSO
On Time and In Full
Right First Time
Credit Management
Key areas under review
DSO
On Time and In Full
Right First Time
Credit Management
Keep it simple and see the results
What do you like best about the product?
Celonis allows you to easily identify, quantify and objectify the bottlenecks in any given process. Even for non advanced programmers, it is possible to get results fast.
The Community and customer support are always available to answer questions and explore new ways to evolve and address any issues.
The Community and customer support are always available to answer questions and explore new ways to evolve and address any issues.
What do you dislike about the product?
This is a difficult one. Probably one of Celonis greatest problems is how easily you can overcomplicate your analysis and loose focus, depending on your company's organization and hierarchy's.
So, one simple advice would be, if you feel your analysis are getting to complicated, stop, go back to basics, back to the drawing board, and try to follow the success examples of other companies in implementing Celonis.
So, one simple advice would be, if you feel your analysis are getting to complicated, stop, go back to basics, back to the drawing board, and try to follow the success examples of other companies in implementing Celonis.
What problems is the product solving and how is that benefiting you?
Main focus as been:
- Credit Recovery process (broad-spectrum intervention with the aim of optimizing the process E2E)
- Credit Decision (identifying bottlenecks and gains with RPA and other improvement opportunities)
- Costumer Experience (global analysis)
In terms of benefits, we've been able to provide real-time data that wasn't available. We also were able to identify bottlenecks (that are being addressed) and quantify how much the activities in the processes we are analyzing cost and how much we can "win" with some simple otimizations.
- Credit Recovery process (broad-spectrum intervention with the aim of optimizing the process E2E)
- Credit Decision (identifying bottlenecks and gains with RPA and other improvement opportunities)
- Costumer Experience (global analysis)
In terms of benefits, we've been able to provide real-time data that wasn't available. We also were able to identify bottlenecks (that are being addressed) and quantify how much the activities in the processes we are analyzing cost and how much we can "win" with some simple otimizations.
An excellent platform to analyze business processes end to end and beyond
What do you like best about the product?
- User Friendly
- Good Customer Service
- Ability to study the business process easily
- Good Customer Service
- Ability to study the business process easily
What do you dislike about the product?
- UI in Event Collection could have some improvements
What problems is the product solving and how is that benefiting you?
- Banking processes
Great Tool
What do you like best about the product?
Celonis provides excellent data management. This data mining tool has lots of options and flexibility for customization. The system is well organized and easy to use; we are constantly growing our footprint of the usage every day. It is an enterprising tool that is rapidly developing each day, to fit the evolving analytics insight industry. The people who work at Celonis are of a high caliber and have expressed a comprehensive understanding of our business goals and objectives while also providing exceptional customer support. Celonis enables deep dives into dating mining without overwhelming its users.
What do you dislike about the product?
I would love more printable materials, instead of videos.
What problems is the product solving and how is that benefiting you?
data management
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