We use GoAnywhere to filter files for our clients and set up SOP connections. Our clients are primarily large corporations, and we have around 10 specialists working with GoAnywhere.
Fortra's GoAnywhere MFT for Windows (BYOL)
Fortra | 7.8.0-2Windows, Windows Server 2022 Base 2022 - 64-bit Amazon Machine Image (AMI)
External reviews
External reviews are not included in the AWS star rating for the product.
Powerful and flexible
GoAnywhere do have a very responsive customer support so you can always use that.
Very powerful software
GoAnywhere MFT Great tool and easy to make automations
Our company uses it daily and when a failure happens we have alerts so we can respond to them as needed.
Very Satisfied with Go Anywhere
We have over 150 MFTs occurring nearly 24x7.
Secure and easy way to automate, administer and manage file transfers across the organization
Goanywhere MFT Fortra Review
customer support
Improved productivity through automation from the source to the destination
What is our primary use case?
How has it helped my organization?
GoAnywhere has improved productivity through automation from the source to the destination. It has improved build time because the files are transferred to them immediately.
We use the agents for other branches of our client. It's crucial that the agents enable us to extend MFT automation to remote systems because the agent is like a mini-GoAnywhere. The solution has saved time connecting securely with third parties that we need to collaborate with, especially our clients. We're dealing with SaaS, so it helped us secure our files and the cloud files being tested.
What is most valuable?
The best feature of GoAnywhere is that transfers are straightforward if there are no other requirements from the source and destination. It doesn't require much maintenance.
What needs improvement?
The reporting could be more customizable.
For how long have I used the solution?
I have used Fortra's GoAnywhere for two years.
What do I think about the stability of the solution?
I rate GoAnywhere 10 out of 10 for stability.
What do I think about the scalability of the solution?
GoAnywhere can scale up to the enterprise level.
How are customer service and support?
I rate Fortra support nine out of 10. I'm very satisfied with the customer support. They can accommodate us when we need their help.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We had another product before we switched to Fortra. Their customer support couldn't answer our technician's questions fast enough, whereas Fortra gave us the answer we needed in a timely manner.
What other advice do I have?
I rate Fortra GoAnywhere 10 out of 10. I would recommend GoAnywhere, depending on a company's needs. It's appropriate for enterprises who want to securely transfer files from service to service.
GoAnywhere Managed File Transfer Solution
The user-friendly web interface has transformed this process, allowing me to easily delegate tasks and finally share the responsibility
What is our primary use case?
While Fortra's GoAnywhere MFT offers features like secure email and file sharing, we primarily use it for its core functionality: secure file transfers. Our focus is on building automated jobs to manipulate and securely transfer files, and GoAnywhere effectively meets that need.
How has it helped my organization?
Before GoAnywhere MFT, I relied on manually written bash scripts on a Linux server to handle file transfers, creating a workload I couldn't share due to being the only Linux expert. GoAnywhere's user-friendly web interface has transformed this process, allowing me to easily delegate tasks and finally share the responsibility.
GoAnywhere has been instrumental in our secure data transfers with third parties, streamlining the process and saving us an estimated 40 hours per month. It eliminates the need for troubleshooting and writing custom scripts, making it an efficient and reliable solution.
What is most valuable?
GoAnywhere stands out for its user-friendly project creation, intuitive testing and troubleshooting, and especially its notification system, which keeps me informed of any issues that need attention, a feature we lacked before.
What needs improvement?
My only technical difficulty has been finding certificates nearing expiration. While this suggests room for improvement in certificate management, it's more likely I just need to consult the documentation.
Upgrading was a challenge and I ran into some problems along the way.
For how long have I used the solution?
I have been using Fortra's GoAnywhere MFT for eight months.
What do I think about the stability of the solution?
The only challenge I encountered with GoAnywhere was occasionally needing to increase the allocated Java memory. The software itself prompted me to do this when it started running low on resources. Luckily, my server had plenty of memory available, so I simply doubled or tripled the allocation. This was a straightforward configuration change and didn't seem to impact performance at all. GoAnywhere warned of potential slowdowns if I didn't address the memory issue, but I haven't experienced any performance problems myself.
What do I think about the scalability of the solution?
GoAnywhere has proven to be very scalable. I've been able to seamlessly add at least ten new connections since implementing it, demonstrating its ability to handle increased workloads.
How are customer service and support?
The technical support is great. They provide quality responses.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We migrated from Linux and shell scripts to GoAnywhere for this task because the previous approach, while functional, lacked efficiency and user-friendliness.
How was the initial setup?
The initial deployment was straightforward. I completed the deployment on my own.
What about the implementation team?
The implementation was completed in-house.
What's my experience with pricing, setup cost, and licensing?
GoAnywhere's price is justified by its features and the time it saves me. In other words, the value I get from the software makes the cost worthwhile.
Which other solutions did I evaluate?
After considering a few other options, GoAnywhere stood out due to positive reviews. A sales demo solidified my decision - it was significantly better than the competition.
What other advice do I have?
I would rate Fortra's GoAnywhere MFT ten out of ten.
We evaluated GoAnywhere MFT's gateway feature, which adds security by placing a secure gateway at the network perimeter. However, since 90 percent of our connections already utilize a VPN, which offers its own encryption and security, we opted not to implement it. Similarly, we haven't invested in the secure forms functionality as we haven't identified a need for it.
GoAnywhere MFT itself requires minimal maintenance, only needing one patch upgrade so far. Additionally, while occasional Windows updates and server restarts are necessary, they are significantly easier to manage compared to maintaining and patching a Linux system.
GoAnywhere MFT stood out among the products we reviewed - it offered superior functionality at a surprisingly affordable price. Compared to other options, GoAnywhere felt like a clear winner in terms of both value and capability.
I recommend attending the demonstrations offered by the sales and presales engineering teams. They are product experts and are happy to provide hands-on demos where you can build a sample workflow. These sessions are very informative, and similar follow-up calls after purchase are also valuable. They can help you avoid unnecessary steps and ensure you're using GoAnywhere MFT to its full potential.