We use GoAnywhere MFT to store and transfer files from our main system servers to the desktop, and also transfer files from cloud software such as Dropbox and AWS.
Fortra's GoAnywhere MFT for Windows (BYOL)
Fortra | 7.8.0-2Windows, Windows Server 2022 Base 2022 - 64-bit Amazon Machine Image (AMI)
External reviews
External reviews are not included in the AWS star rating for the product.
Efficient and secure managed file transfer
Automation and compression make file transfers effortless and increase productivity
What is our primary use case?
How has it helped my organization?
The solution has significantly improved our file transfer process. For instance, if we need to transfer files but anticipate being busy during the scheduled transfer time, we can set a specific time for the transfer. We can organize all the files that need to be sent at that time, and then schedule the system to automatically run the transfer process. This automation makes the work effortless and has increased our productivity. By eliminating the need for manual file transfers, we can redirect our time to other tasks. The system takes over the monitoring of the file transfers, saving us the costs associated with hiring a specialist specifically to manage this process. Instead, all we have to do is check if the files were successfully transferred.
One of the advantages of using GoAnywhere is that it automatically retries file transfers until they are successful. This means that the majority of the time, files are transferred without any need for manual oversight. Overall, the automation features significantly enhance our productivity by minimizing the necessity for a person to monitor each transfer.
The solution connects safely with recommended third-party solutions, and these connections are fast and seamless. We use the GoAnywhere MFT connectors, and these connectors connect successfully during integration. When connecting the connectors, it takes less time as long as you fill in the required credentials and information. Once connected successfully, file sharing from the connectors to the GoAnywhere MFT tool is very easy, and the process is quick.
Regarding the range of connectors that GoAnywhere MFT provides out of the box, all the connectors that my organization uses connect successfully. The range is good because we primarily use connectors such as Microsoft and Dropbox, and we can connect efficiently with them.
The GoAnywhere MFT Agents feature allows us to extend the system to remote locations. When you extend the system to remote connections, the GoAnywhere MFT Agents assist in monitoring and transferring files at the remote end, making the system accessible remotely. We previously used secure forms when we wanted to request information and credentials during file transfers. We used secure forms to set the requirements for the needed files and to communicate with co-workers to easily find the information to be transferred at the right time.
What is most valuable?
One of the best features of GoAnywhere MFT is FileCatalyst, which helps us to transfer large files and assists in compressing them. When you compress large files, you can transfer them after compressing, and it also assists in decompressing after transferring. For example, when transferring large files from the servers to the Dropbox system, you will have to decompress a large file, which will take less time to be transferred.
Another excellent feature is called GoDrive, which also helps us to transfer large files. Additionally, there is the automation process; GoAnywhere MFT helps us to monitor our transfers. For example, when I want to transfer a file and I'm busy, I can schedule the transfer for the next hour. When the time arrives, the GoAnywhere MFT automation will help me to automatically transfer and monitor all the transfer processes.
We use the GoFast feature in combination with FileCatalyst and GoDrive because all three assist in easy and faster file transferring.
What needs improvement?
The areas I would request for improvement within GoAnywhere MFT are mostly regarding the support team, as I experience some delays in responses to inquiries. If the support team is unavailable, perhaps they could assist us in training an AI agent with a comprehensive knowledge base. This way, when we require assistance, we can use the AI agent to help solve some issues instead of waiting for support.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
GoAnywhere MFT in my organization has been stable with very few drawbacks. Since it has had very few drawbacks, every transfer process runs smoothly, even when using features such as AC2 and AC3.
I would rate it a nine out of ten for stability.
What do I think about the scalability of the solution?
It is scalable. I would rate it a nine out of ten for scalability.
We have multiple locations, primarily because we have a central server where most activities are monitored. Currently, we have approximately six users working with GoAnywhere MFT.
How are customer service and support?
I experience some delays in responses to inquiries. I would rate the support a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Before switching to GoAnywhere MFT, we were using solutions such as Google Drive and SharePoint for file transfers. Now, I find that GoAnywhere MFT is one tool that combines all those other tools, functioning as all solutions in one for file transfers. I see it as the best because it simplifies what you could do with many software by combining them into one.
How was the initial setup?
The deployment process is easy, taking around one week.
The solution requires maintenance when the system is updated, but no maintenance is needed when the system is stable and not being upgraded. We perform maintenance only when a new version is produced.
What was our ROI?
I estimate that GoAnywhere MFT helps us save approximately 30% of our investment and the resources we would otherwise use while relying on smaller tools.
What's my experience with pricing, setup cost, and licensing?
For me, the pricing is okay. It also depends on the requirements of the organization, but overall, it is cost-efficient.
What other advice do I have?
I would recommend it because it helps monitor and transfer both large and small files, even in the absence of team members. The software includes an automation feature, allowing users to schedule file transfers for specific times. You will find that the files are transferred at the scheduled time without any further control from the user. This is a significant achievement for any organization or individual using it, as it saves time and makes the work process more effortless.
I would rate this solution a nine out of ten.
Makes file transfers way easier and more reliable
Secured, automated, and centrally managed file transfer solution
Empowers secure and rapid data transfer with excellent support service
What is our primary use case?
We mainly use GoAnywhere MFT to transfer our files over the cloud in a more secure manner. That is our primary purpose with GoAnywhere MFT. The best advantage of GoAnywhere MFT is that the files we transfer or share are encrypted, so data safety is also one of the main factors that we depend on GoAnywhere MFT for.
What is most valuable?
My favorite feature of GoAnywhere MFT is the encryption that is provided, which is very appreciable. In terms of other favorite features, I would say the triggers and the scheduling option that it provides. Also, there's a service called the FileCatalyst service in GoAnywhere MFT that allows us to send larger files in a much quicker fashion, approximately five or six times quicker than a regular file transfer, so that is also one of the cool features about GoAnywhere MFT.
We immediately saw the benefits of GoAnywhere MFT because it is a cloud-based solution and that is where we were lacking in transferring data in a more secure manner. We were struggling with that, so with GoAnywhere MFT, we were able to resolve this immediately.
What needs improvement?
The cloud connectivity of GoAnywhere MFT to connect to different applications such as Microsoft Azure, Amazon, or Google Cloud could improve, as it's a little bit patchy right now. They do provide it, which is very good, but it's a little bit patchy. Apart from that, I don't think there's anything else that they can improve.
For how long have I used the solution?
I have been using GoAnywhere MFT for about a year and a half.
What was my experience with deployment of the solution?
The initial deployment of GoAnywhere MFT was pretty straightforward and pretty easy. Since this is a cloud solution, we just had to create logins and proceed from there, so it wasn't difficult.
What do I think about the stability of the solution?
The GoAnywhere MFT platform hasn't crashed or experienced any issues so far; it's pretty smooth. This being a cloud solution for us depends on our internet connectivity, so it is quite stable. Only the connection with other applications that I mentioned earlier could improve, but apart from that, it's pretty stable.
What do I think about the scalability of the solution?
In terms of scalability, it's quite scalable as more and more data we keep on adding. The size of the files that we continue to transfer via GoAnywhere MFT has increased from the day we started to now.
How are customer service and support?
I have contacted the customer support of GoAnywhere MFT quite a few times.
The customer support team is very kind and polite. They're knowledgeable, as I go to them with many queries and doubts, and they don't hesitate to provide solutions. They are quick, with a response time within six to 12 hours, which is pretty good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before using GoAnywhere MFT, I was mainly dependent on Zoho Cloud, which was not good for us. That's why we switched to GoAnywhere MFT.
How was the initial setup?
The onboarding process for GoAnywhere MFT took maybe a day or two, not more.
What about the implementation team?
For the deployment of GoAnywhere MFT, we had a team, but it's a one-person job.
What was our ROI?
On a scale from one to ten, I give a score of ten out of ten for the support of GoAnywhere MFT.
What other advice do I have?
I'm pretty clear with my experience using GoAnywhere MFT. I rate this solution as ten out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
GoAnywhere MFT: Secure, Reliable and Powerful
Reliable automated transfer tools with strong security
Reliable performance with room for interface improvements
What is our primary use case?
Currently, we use GoAnywhere MFT for data to automate sharing big or large data and secure information.
I can say it handles large loads of data which allows the organization to connect to internal and external systems.
I also exchange and write data using the standard protocols.
What is most valuable?
I appreciate GoAnywhere MFT because it is reliable and can handle large loads of data.
It has many good features. It is an ultimate tool for large data.
The amount of information it can handle is the best feature for me.
What needs improvement?
The support for GoAnywhere MFT is not consistent. There was a time I received a response, but it did not fully resolve the problems I had.
The interface needs a makeover.
When I have many workflows running simultaneously, the interface of GoAnywhere MFT can lag, which makes it take longer whenever I am working.
For how long have I used the solution?
I have been using it for about one and a half years.
What was my experience with deployment of the solution?
The initial deployment of GoAnywhere MFT was moderate. It was easy.
What do I think about the stability of the solution?
The performance and stability of GoAnywhere MFT is a credit. It is good.
What do I think about the scalability of the solution?
The scalability of GoAnywhere MFT regarding staff training is quite easy and simple.
Users learn the skills on how to use the software quickly.
How are customer service and support?
I have contacted the technical support for GoAnywhere MFT once or twice.
The response was not convenient and did not meet my expectations.
The team needs to improve their response time to users and customers.
I would give the support for GoAnywhere MFT a score of seven out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not used any alternatives to GoAnywhere MFT.
How was the initial setup?
It took approximately one month to fully deploy GoAnywhere MFT.
What about the implementation team?
I needed a team for the deployment of GoAnywhere MFT because of the workload.
One person cannot handle everything alone.
It requires a team.
What's my experience with pricing, setup cost, and licensing?
The pricing for GoAnywhere MFT is quite fair.
Which other solutions did I evaluate?
I have not used any alternatives to GoAnywhere MFT. This is my first experience with this software.
Despite a few drawbacks, it is a good product, and the issues can be resolved.
What other advice do I have?
GoAnywhere MFT is good software, and I would recommend it to anyone wishing to use it.
I rate this solution eight out of ten.