We mainly use GoAnywhere MFT to transfer our files over the cloud in a more secure manner. That is our primary purpose with GoAnywhere MFT. The best advantage of GoAnywhere MFT is that the files we transfer or share are encrypted, so data safety is also one of the main factors that we depend on GoAnywhere MFT for.
Fortra's GoAnywhere MFT for Windows (BYOL)
Fortra | 7.8.0-2Windows, Windows Server 2022 Base 2022 - 64-bit Amazon Machine Image (AMI)
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Empowers secure and rapid data transfer with excellent support service
What is our primary use case?
What is most valuable?
My favorite feature of GoAnywhere MFT is the encryption that is provided, which is very appreciable. In terms of other favorite features, I would say the triggers and the scheduling option that it provides. Also, there's a service called the FileCatalyst service in GoAnywhere MFT that allows us to send larger files in a much quicker fashion, approximately five or six times quicker than a regular file transfer, so that is also one of the cool features about GoAnywhere MFT.
We immediately saw the benefits of GoAnywhere MFT because it is a cloud-based solution and that is where we were lacking in transferring data in a more secure manner. We were struggling with that, so with GoAnywhere MFT, we were able to resolve this immediately.
What needs improvement?
The cloud connectivity of GoAnywhere MFT to connect to different applications such as Microsoft Azure, Amazon, or Google Cloud could improve, as it's a little bit patchy right now. They do provide it, which is very good, but it's a little bit patchy. Apart from that, I don't think there's anything else that they can improve.
For how long have I used the solution?
I have been using GoAnywhere MFT for about a year and a half.
What was my experience with deployment of the solution?
The initial deployment of GoAnywhere MFT was pretty straightforward and pretty easy. Since this is a cloud solution, we just had to create logins and proceed from there, so it wasn't difficult.
What do I think about the stability of the solution?
The GoAnywhere MFT platform hasn't crashed or experienced any issues so far; it's pretty smooth. This being a cloud solution for us depends on our internet connectivity, so it is quite stable. Only the connection with other applications that I mentioned earlier could improve, but apart from that, it's pretty stable.
What do I think about the scalability of the solution?
In terms of scalability, it's quite scalable as more and more data we keep on adding. The size of the files that we continue to transfer via GoAnywhere MFT has increased from the day we started to now.
How are customer service and support?
I have contacted the customer support of GoAnywhere MFT quite a few times.
The customer support team is very kind and polite. They're knowledgeable, as I go to them with many queries and doubts, and they don't hesitate to provide solutions. They are quick, with a response time within six to 12 hours, which is pretty good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before using GoAnywhere MFT, I was mainly dependent on Zoho Cloud, which was not good for us. That's why we switched to GoAnywhere MFT.
How was the initial setup?
The onboarding process for GoAnywhere MFT took maybe a day or two, not more.
What about the implementation team?
For the deployment of GoAnywhere MFT, we had a team, but it's a one-person job.
What was our ROI?
On a scale from one to ten, I give a score of ten out of ten for the support of GoAnywhere MFT.
What other advice do I have?
I'm pretty clear with my experience using GoAnywhere MFT. I rate this solution as ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Amazing MFT
What do you like best about the product?
Automation - saves 15 hours of manual tf
What do you dislike about the product?
Web client cannot handle large downloads.
What problems is the product solving and how is that benefiting you?
We were doing 15 hours of manual transfer a week - with goanywhere we used automation to pick files and drop files into sftps.
Protects sensitive data and eliminates manuals tasks with automation capabilities
What is our primary use case?
It provides a central space for managing all file transfer activities. We seamlessly integrate it with our other software that we use, which ensures the security and efficiency of data movement.
In my role as a customer care manager, we deal with many customers, so sometimes we request sensitive documents. Instead of using email, which is not as protected as GoAnywhere MFT, we have set up a portal where they can share the document. As a manager, I have to direct a specific team to deal with that document, which prevents the leakage of sensitive customer information.
How has it helped my organization?
Handling file transfers is efficient and accurate, which enhances our business processes by minimizing human error and improving accuracy, ultimately reducing costs. Additionally, it provides a significant level of automation, allowing us to manage numerous tasks automatically. Without this automation in place, we would need to handle these tasks manually, which increases the risk of errors.
Moreover, this automation saves us time, enabling us to concentrate on other important tasks. For example, in my department, where I manage numerous customers, eliminating the need for manual task execution allows us to focus more effectively on customer support. It has saved us about 80% of time.
It facilitates better collaboration by ensuring that files are shared securely and efficiently among our team members, especially when dealing with large files and folder transfers. There is always seamless workflow automation across all departments.
What is most valuable?
The automation capabilities are amazing. They help to reduce manual transfer tasks and handle the daily repetitive tasks that we do. It also ensures overall efficiency.
The solution offers file encryption, which greatly keeps the data safe whether in transit or at rest. The level of customization that the tool offers is unmatched.
What needs improvement?
Everything works fine, but I feel that the user interface can be improved, especially the layout. They can make the dashboards more customizable. Other than that, I don't have anything. The automations are amazing, and the other features flow effortlessly.
For how long have I used the solution?
I have been using GoAnywhere MFT for almost five years, and it has been working very well so far.
What do I think about the stability of the solution?
I would rate the stability of the solution as nine out of ten. It has robust stability because we have never faced any downtime. Even if there is a challenge, the customer support offers responsive, faster responses, so we have never faced any major challenges.
What do I think about the scalability of the solution?
The scalability is ten out of ten because it works effectively even with many users, large files, and a lot of data moving at once. For the past five years, the tool has kept growing as our business has grown.
In my team, we have 25 people, while the whole company has 50 employees. Approximately 35 people use the solution.
How are customer service and support?
Their support is good. I would rate their technical support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have never used another tool or alternative.
How was the initial setup?
It was one of the quickest and easiest products to get started with. In under 30 minutes, we were able to log into the product. Within three weeks, we fully understood all the features and were able to fully use them. The ease of use and great support helped significantly in setting up these tools.
There was a team in my organization that purchased the product directly. We had a short training, which was very smooth. We were able to use the tool quickly and fully because the support was amazing.
Maintenance is very low and hassle-free with minimal costs because it is super easy, and they offer training to get started. As they introduce new features, there is always training to understand that feature.
What was our ROI?
It has been incredibly helpful in everything, especially by enhancing our security as an organization. By using encryption and secure protocols, we are able to protect our clients' data, especially when transferring or when it is at rest.
What's my experience with pricing, setup cost, and licensing?
It has flexible and affordable pricing because of custom quotes. The prices depend on the modules one needs and the volume of data being transferred. Overall, they offer custom and flexible pricing with an annual subscription, where you pay for specific features and functionality required.
What other advice do I have?
I would highly recommend this tool because it offers secure and reliable file exchange and transfer. It keeps sensitive data safe, whether it is in transit or at rest, with robust built-in security features. It is so easy to use. It does not require much maintenance.
I would rate GoAnywhere MFT a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Amazing! Platform with Multiple Automation Inetegrationa
What do you like best about the product?
The services og GoAnywhere is very good and reliable that gives us a automation option to manage all things with effective soltions without getting any error on file transfering. Theier cloud conneter easilly implement with our server and application that help us to transferhuge files.
What do you dislike about the product?
all are working great and support team also have resonsive time for resolution for any technical related issues.
What problems is the product solving and how is that benefiting you?
They have gives a very important features to us where we can connect our server with goanywhere very easily and tranfser neccery files one server to another without getting any failure. They manage all my work with very effective resolution nd systemetic approch.
new cloud connectors save bot time.
What do you like best about the product?
goanywhere mft’s The new cloud connectors from mft are great for RPA developers like me. It's really quick for me to connect bots to Google Drive and Salesforce without having to write my own scripts. The drag-and-drop workflow builder is great; it only took me minutes to set up file transfers with triggers. Strong security, like AES encryption, keeps the data my bots move safe. The browser interface is simple, and I can keep an eye on bot jobs from anywhere.
What do you dislike about the product?
The cloud connectors are great, but they don't work with all of my apps, like Slack. When I have a lot of workflows going at once, the interface can lag, which makes testing take longer. Support is helpful, but they're slow.
What problems is the product solving and how is that benefiting you?
It was a mess when my bots had to use scripts that were hard to understand to move files between cloud apps before goanywhere. Plug-ins and workflows make it easy for me to automate tasks like backing up client data to drive. I made a bot that gets invoices from Salesforce and saves them in a secure folder. This saves hours of work that would have to be done by hand. It's made my RPA projects a lot safer and easier.
Secure & Reliable Platform For Automate File Transfer
What do you like best about the product?
In my carrier as a Technical support Engineer I work with many MFT platform but the reliability and user friendly interface I got from GoAnywhere MFT is really great and appreciable. They have varieties of features that always gives next level working experience.
What do you dislike about the product?
I don't have any issue with their team instead I like their support team and multiple integration that always gives number of features and integration options.
What problems is the product solving and how is that benefiting you?
The best part of GoAnywhere is they have both features, MFT & FTP because these are the main features we need for any client management for their data transfer related work. They help a lot us to automate the FTP process to manage the file transfer with easy to operate dashboard.
Reliable and Secure File Transfer Solution with Powerful Automation
What do you like best about the product?
Ir provide the lot of good features but the amazing part of this software is it provide automate file transfer across different platforms and the ability to create workflow with using it's project desiner makes complex task simple without writing scripts also it provide us a audit logs and detail information about the file activities that helps us to view and track overall along with that its secure protocol like sftp https ensures the data security during transfer, overall secure and reliable platform.
What do you dislike about the product?
It is providing a complete solution to file transfer across different platform and there are no any issue with using this software.
What problems is the product solving and how is that benefiting you?
The main business problem the software is solving to manage and automate file transfer as we are easily able to schedule a file transfer that were previous done manually or unsecure ftp servers also we don't required to write custom scripts to manage workflow also it's role based access control ensures only authorized users can access sensitive workflows or files scheduling transfers removes the need for constant monitoring. Overall it is centralizes and secures our file movement saving time and reducing risk.
Greate SFTP and file management\automation Tool
What do you like best about the product?
The GoAnywhere MFA system is great and easy to use. I set it up fast, and it works well with our SFTP environment. It adds solid security without slowing things down. I also like how it fits with the automation tools — sending and receiving files runs smooth and safe. Everything just works, and I don’t have to worry about security or file transfers failing.
What do you dislike about the product?
How we cannot change some of the UI colour to fit our organisations colour standards and formats. Its small things that such as the green that appears on the buttons ect. The tool should allow us to change anything especially if the purpose of some functionality is meant to be customer facing
What problems is the product solving and how is that benefiting you?
We use it for our SFTP site and file collecting and transferring with the automation features it has.
GoAnywhere MFT
What do you like best about the product?
Every needs is covered in this program. We can almost control everything. Also AMAZING Customer Service and Support. Top notch!!!
What do you dislike about the product?
can't find anything so far. everything is covered
What problems is the product solving and how is that benefiting you?
secure mail for file transfer.
Helpful advice and guidance
What do you like best about the product?
Having a central location for all my data transfer tasks is best. Repeating tasks which were impossible to monitor, scattered all over the network have been replaced with a single point of management.
What do you dislike about the product?
I found, and still find, the initial learning curve to be extremely steep. Once you have implemented project, it is relatively simply to design new project with similar functions, but that first time can be a real challenge.
What problems is the product solving and how is that benefiting you?
The biggest problems GA has solved has been in reducing unnecessary file transfers. We have a number of processes that update files which need to be synchronized to a variety of "in-production" deployments. Where we has timed synchronizations running every few minutes, with GA's Monitoring Triggers, files are checked at a times interval, but only synchronized when a change has occurred. We have seen a significant "quieting" of the network from this.
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