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Reviews from AWS customer

3 AWS reviews

External reviews

174 reviews
from and

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4-star reviews ( Show all reviews )

    Internet

Great product to transform and deliver media assets

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
The API is amazing. Very deveoper oriented product
What do you dislike about the product?
the pricing model, managing storage and costs should be more simple and easy to manage
What problems is the product solving and how is that benefiting you?
It solves the need to manage in-house media delivery for different screen size,devices, bandwidth etc...


    Publishing

Overall a good service

  • January 30, 2025
  • Review provided by G2

What do you like best about the product?
Overall Cloudinary is pretty good. Up times are really good. And I find fairly easy to use for a basic CDN.
What do you dislike about the product?
There's a lot of features that are not applicable to me. If you need a very basic CDN, Cloudinary might be overkill.
What problems is the product solving and how is that benefiting you?
We have a lot of images on our websites and have a CDN that consistently performs well is a tremendous benefit.


    Michael B.

Quality Enterprise-Scale Digital Asset Management Tool

  • January 15, 2025
  • Review provided by G2

What do you like best about the product?
Cloudinary has straightforward and robust permissioning, which is incredibly helpful for managing access across a range of applications that rely on our DAM, including email and text messages, our app, and website.
What do you dislike about the product?
Migrating assets can be tedious, so it is important to map out a storage structure when getting started with new projects.
What problems is the product solving and how is that benefiting you?
Centralized image store across our brands and digital properties.
Image optimization to ensure quality rendering across different mediums and clients.


    Computer Hardware

I liked it a lot

  • December 23, 2024
  • Review provided by G2

What do you like best about the product?
I really liked this platform for its easy integration with other platforms and also for maintaining high quality even though it is free.
What do you dislike about the product?
Sometimes I feel a little difficulty in finding some tools, but nothing that affects my good experience.
What problems is the product solving and how is that benefiting you?
Optimize the images we need to launch on the platform


    Marcus R.

Cloudinary facilitating image management and improvements in photo quality

  • December 23, 2024
  • Review provided by G2

What do you like best about the product?
What I like and appreciate most about Cloudinary is the ability to resize images, work on their quality, especially when dealing with the demand for product promotion images. Often we receive images with low proportion and dimension, and Cloudinary assists in editing these images, making them much more applicable.
What do you dislike about the product?
I believe that the price of the premium plan is a hindrance, it requires an investment, as the free plan is limited. The understanding of the tool as well, I believe that clearer and more interactive documents and manuals help in understanding how to use the tool at its best performance.
What problems is the product solving and how is that benefiting you?
Cloudinary is assisting me in editing product images, where the images are captured by third parties and do not come in a standard proportion and quality of dimension. I am able to edit and standardize the images according to the need.


    William R.

A tool whose effectiveness makes it easy to forget

  • December 20, 2024
  • Review provided by G2

What do you like best about the product?
Optimisation and automatic generation of images adapted to each device. A real plus for easily optimising the user experience and the KPIs associated with CoreWeb Vitals. The solution is easy to integrate thanks to the wide range of frameworks supported. It's a tool that knows how to make itself invisible while providing real added value. It's becoming an essential part of our day-to-day business. The support team is very responsive, and I've used it to deal with invoicing issues and have always received a fast, efficient response.
What do you dislike about the product?
Monitoring of consumption and usage could be improved. The indicators are fairly poor. It would also be good to be able to filter out unhelpful bots that consume credits. Caching is very good, sometimes too good. It's quite difficult to make an image cache expire.
What problems is the product solving and how is that benefiting you?
It's very easy to manipulate existing images to adapt them to the new constraints of a design system. What's more, the optimisation and automatic generation of images adapted to each device is also a real performance booster.


    Teri Eyenike

A comprehensive API for easily uploading media files from server-side code

  • July 31, 2024
  • Review provided by PeerSpot

What is our primary use case?

Cloudinary is a cloud hosting platform for images and videos. It provides APIs for developers to host their images on the platform. I use it to build applications where images are hosted in the cloud rather than on local storage. This helps with optimizing and managing images efficiently.

How has it helped my organization?

For digital asset management, I store all my images on Cloudinary instead of on my phone or laptop. This allows me to optimize the images, reduce their file sizes, and use them across various social media platforms. Depending on the use case, Cloudinary offers different options to manage and utilize images effectively.

What is most valuable?

As a developer, I find Cloudinary valuable because it provides many opportunities for building applications. For example, I recently created an AI application that can read images and automatically generate captions, which helps in describing images or videos without manual input. Cloudinary's APIs support this functionality and enhance my development process.

One of the most beneficial features of Cloudinary is its asset management capabilities. I can tag and categorize images and videos based on their content, such as tagging videos where a person is wearing glasses. This helps in organizing and managing media effectively.

I have experimented with Cloudinary's automation capabilities, but I am still learning and haven't fully explored its potential. Currently, I want to use Cloudinary to improve user engagement with my videos, such as tracking who is viewing and interacting with my media. This is a feature I plan to explore more in the future.

What needs improvement?


I haven't really thought about what improvements I’d like to see in Cloudinary recently. One thing that comes to mind is the capability for hosting very large video files, similar to platforms like YouTube. Cloudinary is not as widely known for video uploads as other platforms, and it would be great if it had a larger user base for this purpose.

Apart from marketing and video uploading, I haven't identified specific features or functionalities that need improvement. It’s been a while since I actively used Cloudinary, and I’m just starting to get back into it. Once I’m more familiar with it again, I’ll have a better idea of any gaps or areas for enhancement. I’ll need to think more about this and might provide feedback later.

For how long have I used the solution?


I've known Cloudinary for over five years. I recently built an application using Cloudinary, so I'm familiar with their products.

What do I think about the stability of the solution?

I find Cloudinary to be stable. Since it's a cloud-based solution hosted on various servers, it manages downtime effectively. The only minor issue I've encountered is occasional delays in generating responses, which might be due to slow internet. However, overall, I haven’t experienced significant downtime or stability issues.

How are customer service and support?

I’ve used several support channels for Cloudinary. They have a community forum and a Discord channel where you can ask questions and get help. The Discord channel is particularly active, with many Cloudinary experts and technical folks available to assist. There’s also Twitter for reaching out with any issues. Depending on where you ask, you might get support directly from the Cloudinary team or from other users.

I mostly use Discord for support since that’s where the whole team and other professionals are. They also host webinars to answer questions and demonstrate product features.

Which solution did I use previously and why did I switch?

Before Cloudinary, I worked with other digital asset management solutions. Many of them required payment for accessing full features, which I found less appealing. Cloudinary’s free version offers a lot, and I preferred its UI and functionality, so I stuck with it.

How was the initial setup?

For deployment and initial setup, it was straightforward. You simply need to visit the Cloudinary website, create an account, and sign up using your Google or GitHub account, or with your email to generate a password. The signup process is easy, and I didn't encounter any difficulties. After creating an account, you can access and start using the platform immediately.

You can interact with the platform through its documentation and explore what it offers even before gaining full access.

What about the implementation team?


Regarding maintenance, it’s minimal. I don’t have to do much to keep it running. Once set up, Cloudinary continues to work well without needing frequent updates or changes from my end. The platform remains consistent, even with regular updates.

What's my experience with pricing, setup cost, and licensing?

I’m using the free version of Cloudinary.

What other advice do I have?

I would definitely recommend Cloudinary to others. It’s user-friendly and doesn’t require you to be technical to use it. The UI and landing page are clear and provide all the information you need to get started, so you don’t have to learn programming to make it work. Overall, I’d rate Cloudinary a nine out of ten. It’s a great platform.


    Nabid Hasan

Easy-to-use product with efficient documentation

  • July 29, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the product for all of my web development projects. For instance, I used it to create a photo-sharing website.

How has it helped my organization?

Cloudinary's AI features, like ad copy and image transformation, have significantly streamlined my projects.

What is most valuable?

The platform is very easy to use. The documentation is excellent, and the implementation involves only a few simple steps. It is accessible to users with varying levels of expertise.

What needs improvement?

The platform's API features need enhancement.

For how long have I used the solution?

I have been using Cloudinary for about a year.

What do I think about the stability of the solution?

I rate the product stability an eight.

What do I think about the scalability of the solution?

The product is scalable.

What's my experience with pricing, setup cost, and licensing?

I have not used the product's paid subscription, as the free tier is sufficient for most users.

What other advice do I have?

I recommend Cloudinary to others and rate it a nine.


    Abd-Elrahman Abbas

An easy to use and stable solution for website assets

  • July 22, 2024
  • Review provided by PeerSpot

What is our primary use case?

I worked for an e-commerce agency, and we used to use Cloudinary for our website assets.

How has it helped my organization?

Cloudinary is very easy to use, especially for users or for developers.

What is most valuable?

The most important advantage of using Cloudinary is that it is very easy to integrate with the SDK, especially with Node.js.

It's a very stable application and can be more stable with Nord.js. Js developers like to use Cloudinary instead of other inventories.

What needs improvement?

We have been using the free plan for a long time. Cloudinary's first paid plan is quite expensive, around one hundred dollars, which is more expensive than competitors like Dropbox. Dropbox's first plan is cheaper than Cloudinary's.

The only challenge was the security token. I faced some challenges that were harder than the usual integrations. There is a type of integration in Cloudinary that allows you to make your URLs secure and accessible only with a specific token.

For how long have I used the solution?

I have been using Cloudinary for three years.

Which solution did I use previously and why did I switch?

We use Dropbox, DigitalOcean in Ventura.

How was the initial setup?

The initial setup is easy. It's also easy to set up the SDK and manage the account.

What other advice do I have?

I recommend Cloudinary for easy integration. Cloudflare is a competitor for a small business.

Overall, I rate the solution an eight out of ten.


    Josue BYIRINGIRO

Saves time and resources and has a clear dashboard

  • July 18, 2024
  • Review from a verified AWS customer

What is our primary use case?

I use Cloudinary to save files for our application, especially when users want to upload or change profile pictures. We save all those user profile pictures on the product. We also have an option where doctors can give documents to patients. We save those generated PDF prescription documents. We use Cloudinary to save our uploaded external resources so we can handle and keep them in their own buckets.

What is most valuable?

I like the tool best because it's straightforward and doesn't have too many complicated options like AWS. The dashboard is clear - you create a directory, get credentials, and then use those in your Node.js or Java application to access resources. With AWS, you have to consider many things, like bucket policies and user permissions. It doesn't have these complications. Everything on Cloudinary is clearer than other platforms I've seen. It is very easy to use. It's easier than the AWS platforms I've seen. Even general developers can use it, while AWS needs more experience.

The solution saves time and resources in several ways. It's easy to get started with, saving time from the beginning. You can implement file uploads in about thirty minutes without complications. The SDK and APIs provided to access their resources are simple and not complicated. Cloudinary is also a popular platform with good documentation and community support, making it easy to find solutions to problems.

What needs improvement?

I think Cloudinary has room for improvement, depending on the project you're working on. Changes might not be needed if your project fits what Cloudinary already offers. But if your project needs some changes, you can make them.

For how long have I used the solution?

I have been using the product for four years.

What do I think about the stability of the solution?

In the two years we used the tool, we never had any issues with stability or bugs. Based on stability, I would give it nine out of ten or even ten out of ten because we didn't face any issues in two years. But saying ten out of ten might not be fair, so I'd say nine out of ten.

What do I think about the scalability of the solution?

The tool is scalable. For example, you can expand your resources from five gigabytes to ten gigabytes. But you have to pay for the expansion whether you use it all or not, unlike AWS, where you pay according to usage.

In our organization, we have about 200,000 users using Cloudinary. Some had profile pictures, others had documents shared between users and doctors, and some uploaded pictures of their sick animals or pets.

How are customer service and support?

I can't evaluate the technical support team because we never needed to use it. We didn't face any crucial issues that required support in two years, which is good. Everything was clear.

How was the initial setup?

The initial setup of Cloudinary is very easy, not difficult at all. Our company created an account, and we could create teams and invite team members.

What's my experience with pricing, setup cost, and licensing?

We decided to quit using Cloudinary after two years because we were getting a lot of users, and it was becoming expensive. Cloudinary had fixed charges, so if we agreed to pay 500 USD per month, it would be the same whether we used high or low resources. They would notify us if we exceeded our limit, but not if we used less—however, AWS charges according to usage, which became more cost-effective for us as we grew. With AWS, you might pay 100 one month and 200 the next, depending on your usage.

What other advice do I have?

I faced a challenge when we needed to migrate from Cloudinary to AWS when we hit almost 500,000 users. I initially tried to migrate files manually, creating an API to fetch files from Cloudinary and upload them to AWS. After migrating about 100,000 files, I discovered Cloudinary has a feature to migrate resources to other platforms easily. I had spent almost a week doing things manually before finding this efficient solution. I was amazed when I discovered I could do it with a simple command, moving everything from Cloudinary to AWS in minutes. But at the beginning, it was quite hectic.

I would recommend Cloudinary to others, especially medium businesses or companies with fewer than 500,000 users.

I advise first-time users that everything is easy, and your employees don't need special skills to get started. There's also a large community of Cloudinary users, so you can easily find documentation and solutions online if you get stuck.