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Reviews from AWS customer

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122 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Health, Wellness and Fitness

Very convient and reliable tool

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use, possibility to update an image without changing the URL. I use it daily to load content, very easy to integrate, to implement. I never had to contact the customer support for now all is working fine.
What do you dislike about the product?
when you have a lot of folder, display may be more complicated. I never had to contact the customer support for now all is working fine.
What problems is the product solving and how is that benefiting you?
Multiple data storage, ease of use.


    Azmir Uddin Alif

Reliable image hosting and storage improve organization but setup complexity challenges new users

  • February 12, 2025
  • Review provided by PeerSpot

What is our primary use case?

I use Cloudinary primarily for hosting and storing images. It's a tool I use when it's required by the company's needs, such as hosting media files.

What is most valuable?

Cloudinary is valuable for storing and hosting images, especially because it allows for easy storage and organization of media files. This feature is particularly useful when dealing with large amounts of images. Additionally, Cloudinary offers capabilities to create folders and organize images effectively under user-specific folders, which enhances usability for social media purposes.

What needs improvement?

The UI needs improvement because it has become quite messy recently, making it difficult to locate the media library and images. Additionally, the initial setup process is complex due to the numerous options available, which can be challenging for new users.

For how long have I used the solution?

I have used Cloudinary for around one year, or less.

What do I think about the stability of the solution?

Cloudinary is stable and reliable. It does not break down or have noticeable bugs.

How are customer service and support?

I have not needed to contact customer service. I rely on Cloudinary's documentation for any help needed.

How would you rate customer service and support?

Neutral

How was the initial setup?

Cloudinary is hard to set up because it requires converting base64 URLs to blob URLs and other technical steps before implementation. The setup process can be challenging without proper documentation guidance.

What's my experience with pricing, setup cost, and licensing?

I did not research Cloudinary's pricing, as I am using it for free. In the free service, it performs well.

What other advice do I have?

I would advise new users to read the documentation thoroughly to understand how to upload and store images effectively. For those using Cloudinary for the first time, be prepared for a learning curve, but it is beneficial to adapt to new tools. Overall, I would rate the solution as seven out of ten due to its complexity in implementation but its effectiveness in image storage.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Victor Jhoel V.

Great software and customer service

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
The product is great however their customer service is great and efficient they always reply within 24 hours.
What do you dislike about the product?
Some of the pricing could be confusing or high compared to other competitors
What problems is the product solving and how is that benefiting you?
Optimize images for our website.
Management of images through a DAM


    William A.

Seamless performance

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
The free tier is a gneours stepping stone to growth. Scaling into robust image and video solutions is easy. Whether using their dedictaed player for videos or crafting your wown the potential is limitless and performant.
What do you dislike about the product?
The docuementaion is rich but a little hard to navigate. The pricing structure is a little hard to understand, but I havent met the upper limits of my pro account and I'm well within the limit.
What problems is the product solving and how is that benefiting you?
Easy implementation and management across multiple client sites


    Gerardo M.

Great con and tool for pictures with AI

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
All add-ons to modify and create pictures
What do you dislike about the product?
The folder browser maybe is not very intuitive
What problems is the product solving and how is that benefiting you?
For change all picture in my website, with a macro tranformation


    Internet

Great product to transform and deliver media assets

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
The API is amazing. Very deveoper oriented product
What do you dislike about the product?
the pricing model, managing storage and costs should be more simple and easy to manage
What problems is the product solving and how is that benefiting you?
It solves the need to manage in-house media delivery for different screen size,devices, bandwidth etc...


    Publishing

Overall a good service

  • January 30, 2025
  • Review provided by G2

What do you like best about the product?
Overall Cloudinary is pretty good. Up times are really good. And I find fairly easy to use for a basic CDN.
What do you dislike about the product?
There's a lot of features that are not applicable to me. If you need a very basic CDN, Cloudinary might be overkill.
What problems is the product solving and how is that benefiting you?
We have a lot of images on our websites and have a CDN that consistently performs well is a tremendous benefit.


    Tyler S.

hands down the best image software for developers bar none

  • January 23, 2025
  • Review provided by G2

What do you like best about the product?
The free tier has about 5 years worth of my photos and shows no signs of reaching the cost plans. I use it so often that I actually developed an npm package that will programmatically watch my Screenshots directory, then copy the markdown-formatted image to my clipboard that I use in my static site generated personal blog. It's extremely easy to use, and has integrations for literally any framework out there. The documentation is amazing as well.
What do you dislike about the product?
Literally not a single thing. Well, actually, the UI post logging in doesn't have a lot of use, and I think most would prefer to be redirected to their media library, rather than what it currently does.
What problems is the product solving and how is that benefiting you?
I use it for my image heavy development blog and any other project that I'm working on including for client projects where I'll just have them create an account and uplaod all their assests themselves. Saves untold hours.


    Sports

Works great for our team

  • January 16, 2025
  • Review provided by G2

What do you like best about the product?
It is a helpful way to upload and manage assets. I appreciate the frequent updates and enhancements to keep it working well. Our team uses it on a weekly basis to support integration of our systems.
What do you dislike about the product?
Sometimes the enhancements cause changes in the interface that make workflows a bit confusing temporarily - we could use better support to explain new features.
What problems is the product solving and how is that benefiting you?
It keeps our assets well organized and also allows us to upload them to our servers.


    Michael B.

Quality Enterprise-Scale Digital Asset Management Tool

  • January 15, 2025
  • Review provided by G2

What do you like best about the product?
Cloudinary has straightforward and robust permissioning, which is incredibly helpful for managing access across a range of applications that rely on our DAM, including email and text messages, our app, and website.
What do you dislike about the product?
Migrating assets can be tedious, so it is important to map out a storage structure when getting started with new projects.
What problems is the product solving and how is that benefiting you?
Centralized image store across our brands and digital properties.
Image optimization to ensure quality rendering across different mediums and clients.