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DocuClipper

DocuClipper

Reviews from AWS customer

1 AWS reviews
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External reviews

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1-star reviews ( Show all reviews )

    JROMBO

Terrible support and experience through AWS Marketplace.

  • December 17, 2024
  • Review from a verified AWS customer

We attempted to purchase DocuClipper via AWS Marketplace, but the process has been a complete failure. After 15 days, the license was still not activated, and neither DocuClipper nor AWS provided any support to resolve the issue. Additionally, canceling the subscription through AWS was impossible, leading to unnecessary frustration.

We have now lost a month of service and time trying to make this work. DocuClipper is an excellent tool, but if it cannot be supported through AWS Marketplace, it should not be offered here. This platform is not viable for purchasing the product, and I strongly recommend going directly through DocuClipper’s main platform instead.

AWS and DocuClipper need to address this issue urgently, as it is unacceptable for paying customers to be left without support or solutions.


    Benjamin D.

Nice Try, but Not the Real Deal

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
When it works, it works! But it did not correctly read the majority of the files I uploaded.
What do you dislike about the product?
It failed to read 95% of the documents I uploaded correctly, leaving me with an extreme amount of checking to do. It could not read accurately the same bank's statement on one, then the next flawlessly.
What problems is the product solving and how is that benefiting you?
When it worked, it saved me many hours of labor.


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