Based on my experience working with Saviynt, they deserve a rating of nine because they are very responsive to support. More than resolving issues, their responsiveness to concerns is exceptional.

Partnership and expanding the identity scope are valuable features, particularly in touching aspects of authentication. When presenting to the board or leadership who have experience with Unix, Linux, OS, and Windows, discussing multiple products for identity solutions can be challenging. Currently, one needs to discuss Open Text for identity account management, Saviynt for identity governance, another solution for single sign-on authentication, and DigiCert for certifying authority. The portfolio could be expanded to provide a comprehensive solution where three actions on identity and access management can be handled by SailPoint, Saviynt, or Okta.

The pricing of Saviynt is moderate compared to other players such as Open Text or Oracle, which had huge volumes. Saviynt's operational costs and other aspects have been clarified. Compared to Oracle's significant costs, Saviynt's products are quite convenient. Saviynt could expand into authentication, the single sign-on market, and multi-factor authentication. The authentication market presents significant opportunities where they could bring additional controls under their umbrella.

One area for improvement is Saviynt's training platform. They could enhance their training arrangements for partners and build a stronger partnership environment. When discussing Azure or AWS-related products, I have observed many local partners entering the market successfully. Saviynt needs to increase their partnerships with local players to penetrate the market more effectively. They can focus on product development and announcements while partners could manage sales and provide services and support.

A potential weakness in Saviynt stems from my experience as a customer. While one product performed excellently, another was quite complex with code dating back 15 years. They might benefit from having an even stronger technical team to understand historical context. Although they already have industry veterans with 20 years of experience, having additional identity veterans or strong identity presence would provide a competitive advantage.

It depends on the type of solution product and the role and responsibility. In my previous role in operations services delivery, I could influence product decisions within my responsibility. In my current security role, I focus on existing products and provide updates. During peer review forums and business requirements discussions, I suggest Saviynt solutions when appropriate, noting their strong team development. For PCI-related requirements, I recommend Okta, as they have delivered numerous solutions for JP Morgan and other banking clients. For energy-based discussions, I often recommend Saviynt, particularly for shared access management or account access management.

SailPoint remains a strong recommendation, as the identity market needs more robust partnerships. While various technology platforms in servers, networking, and other areas have established partner networks, the identity field lacks such comprehensive partnership structures. This issue needs to be addressed.

Overall rating: eight out of ten.

I use the solution in my company for identity governance in my projects.

The most valuable feature of the solution is the ease that it provides for the approvals and also for the end users, especially for the way they can submit self-service requests through the tool. The product also has some features like certifications, which are generally very helpful for projects where you kind of perform the access reviews for people.

Considering the shortcomings of the tool, I would say that the training part of the product needs improvement. The information that Saviynt provides in the training sessions can be a little more professional with respect to the slowness that we generally experience with Saviynt, that the total at times slow. Saviynt needs to work on the slowness of the product and try to streamline it so that there are no further hiccups in the solution from the slowness part that users face generally.

I don't find anything that needs to be addressed in the tool presently because I know that there might be more functionalities in the tool that I haven't explored yet. As of now, the tool looks good to me.

It would be better if Saviynt's support team takes less amount of time to fix any issues for the tickets submitted by the users.

I have been using Saviynt for a little over four years.

Stability-wise, I rate the solution an eight out of ten.

Scalability-wise, I rate the solution a ten out of ten.

As the tool is on the cloud, the tool will always offer scalability and availability.

I think the tool is good for medium and large companies.

I have not contacted the technical support of the product, but from what I heard from my peers, I can say that there are quite a few requests that are open with Saviynt's support team, and it is something that I have been hearing for every project.

The product's initial setup phase is simple.

I haven't come across the deployment, as it is something that happens at the initial phase of any project.

The solution is deployed on the cloud.

I can compare Saviynt with SailPoint. Saviynt is better than SailPoint as it is a more developer-friendly product. It does not require you to do too much coding. For people who are not completely into the core development side, where they have to code everything, I would say Saviynt is something that gives many out-of-the-box functionalities. The tool is very developer-friendly and easy to use. I heard that in SailPoint, more customizations are available for business analyst kind of roles. It is really difficult to manage the stakeholders when you have too many customizations available. From a developer-friendly point of view, I would rate Saviynt as having better grades than SailPoint.

I do not frequently work with risk analytics capabilities. I have rarely come across the functionality.

The tool is very easy to use since it is developer-friendly. Integrating applications using Saviynt is easy.

In our company, we generally integrate in-house tools and applications that are built for my projects. I haven't integrated any related applications with Saviynt yet. Integration of the tool is something that varies from project to project. It completely depends on the clients' requirements. In the couple of projects I have worked on till now, I haven't seen a requirement where we have integrated the tool with AI.

I can recommend the product to others.

I rate the tool an eight out of ten.

We use the product in our company from an internal perspective. 

One of the tool's advantages is its user-friendly interface, making it easier to manipulate from a GUI perspective. The graphical user interface for users and administrators is straightforward. While it may require more configuration initially, once set up, it becomes more accessible and easier to use. 

Its valuable features include workflows, data management, and cloud integration capabilities. 

According to feedback I've received, some users prefer SailPoint over Saviynt in real complex environments. SailPoint has its provisioning platform. Complex integrations may pose challenges in scenarios like a large bank with thousands of users, making SailPoint a preferred choice for some.

I have been using the product for three years. 

The product is stable. 

The tool is scalable. You will just have to add clusters to scale up. 

I haven't contacted technical support yet. 

Saviynt's pricing is reasonable. 

Regarding integration capabilities with other IT systems, I believe Saviynt is effective, as they offer integration with several prebuilt solutions. However, I haven't handled the integration aspect personally, as our experienced technical team takes care of those tasks.

We collaborate with leaders in the market and have extensive experience working with a variety of prominent companies. Our clientele includes government institutions, private sector entities, mining companies, airlines, and companies in the banking and financial sectors.

I rate the overall product an eight out of ten. 

We use the product to manage the identity life cycle in our organization. It also helps with identity governance. When our company has a new joiner, we use Saviynt to provision new account. 

Saviynt is easy to configure and manage. 

The tool is difficult to migrate. 

We have been using the solution for two and a half years. 

Saviynt is stable. 

The tool is pretty scalable. My company has 60,000 users for Saviynt. 

The tool's premium support is good. 

Positive

Saviynt's setup was easy and took two months to complete. Setup is fast but took time for us because we are not a small organization. 

Saviynt's pricing is acceptable and licensing costs are yearly. 

I would rate Saviynt an eight out of ten. You need to understand your business requirement and pay for the features that you require.