Saviynt - Identity Cloud
SaviyntExternal reviews
69 reviews
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Effective Audit Management, But Help Desk Needs Improvement
What do you like best about the product?
I like Saviynt's functionality, especially how well the provisioning and deprovisioning parts work. They save a lot of audit issues and make the process smoother. My initial setup experience with Saviynt was great, which was a pleasant surprise.
What do you dislike about the product?
I don't like that the help desk doesn't do a good job. Hiring more talented help desk people might be better.
What problems is the product solving and how is that benefiting you?
I use Saviynt to solve all audit problems. Its provisioning and deprivation features work well, saving many audit issues.
Broadly Featured but Clunky UI
What do you like best about the product?
I like Saviynt for its broad features and its ability to solve multiple problems with a single product. It helps me with operational efficiency, compliance, and risk management.
What do you dislike about the product?
I find the UX frustrating with countless useless mouse clicks. It feels like it's designed by engineers who have never been business users. The initial setup wasn’t easy.
What problems is the product solving and how is that benefiting you?
I use Saviynt for operational efficiency, compliance, and risk management. It allows us to solve multiple needs with a single product.
Not enough hands on experience to offer real insights (sorry)
What do you like best about the product?
It has the potential to be quite powerful in maintaining a true RBAC ethos within a company's environment.
As I am not across the ins and outs of administering the product I cannot comment too much on this nor give any endorsement through experience.
As I am not across the ins and outs of administering the product I cannot comment too much on this nor give any endorsement through experience.
What do you dislike about the product?
I am not across the product in any detail so cannot comment on this.
What problems is the product solving and how is that benefiting you?
We want to automate the onboarding/offboarding of users and automate RBAC starting with the most used applications. Ideally we also want to use it for access reviews of SharePoint sites where we have sensitive data stored.
Making Identity Management Easier with Saviynt Automation
What do you like best about the product?
Saviynt is easy to navigate and automates tasks like adding groups, onboarding, removing DLs during offboarding, and applying technical rules — making daily IAM operations much easier.
What do you dislike about the product?
We encountered some duplicate account issues, especially during employee transfers when IDs were changed. However, through thorough auditing, we identified them quickly and worked with Saviynt to fix the issue.
What problems is the product solving and how is that benefiting you?
Making Identity Management Easier with Saviynt Automation
Native Cloud Solution. Big room for improvement for Security on technical level
What do you like best about the product?
Native Cloud Solution. A lot of functionality could be done in a tool.
What do you dislike about the product?
Difficulties with support cases.
Changes in Saviynt responsible colleagues - difficult to build long lasting effective relations.
Not super easy, native and userfriendly interface for admins.
Lack of high security Standards and understanding in technical level of support and low priority/long time for such incidents.
Changes in Saviynt responsible colleagues - difficult to build long lasting effective relations.
Not super easy, native and userfriendly interface for admins.
Lack of high security Standards and understanding in technical level of support and low priority/long time for such incidents.
What problems is the product solving and how is that benefiting you?
Global solution for Identity management with global standard processes.
Good Product, some issues with support
What do you like best about the product?
The product is generally intuitive and doesn't require too much customization to get going. Getting connections to work is pretty easy, and for the most part there is decent documentation around how to set things up.
What do you dislike about the product?
When issues arise, it is difficult to get agents that can get to the root cause. Often they request meetings that end up being a rehash of what we have in the original ticket. Tickets stay open far too long before resolution.
What problems is the product solving and how is that benefiting you?
We are working towards having a centralized IAM environment where a product like Saviynt can be the source of truth for everything identity related. Saviynt as a product is proving to be capable of doing this although there are some concerns around scaling.
Installation is easy, but customising the forms cannot be done
What do you like best about the product?
Integration with other applications like ServiceNow and PeopleSoft
What do you dislike about the product?
The forms in ServiceNow cannot be modified (not sure if this is true, but that's what the third-party contractors keep telling us).
The front end forms in the Service Portal lack proper descriptions and detailed labels - a standard user would struggle to know which form to fill in, and the terminology is confusing.
The front end forms in the Service Portal lack proper descriptions and detailed labels - a standard user would struggle to know which form to fill in, and the terminology is confusing.
What problems is the product solving and how is that benefiting you?
Single source - currently our data is spread accross multiple applications. Saviynt will become the single source of truth for Identity and Access Management.
Newest features providing increased efficiency
What do you like best about the product?
Single pain of glass to see all of my environment from the same interface. The privilaged access features are becoming more robust and the available customizations are very good
What do you dislike about the product?
It's a bit slow in larger environments. Some of the operations take too long to complete.
What problems is the product solving and how is that benefiting you?
Attestations, privileged access management, account lifecycle and provisioning
ITs good for workflow automation
What do you like best about the product?
Configuration and Customization can be perfromed
What do you dislike about the product?
Not as such but at times the restrictions to do locally
What problems is the product solving and how is that benefiting you?
Access Management automation and Audit
Constantly improving
What do you like best about the product?
I have been working with Saviynt to resovle a slew of issues we have with provisioning, entitlement management, jobs getting stuck etc. Saviynt team has been very engaging and has helped to stabilize the infrastructure and fix the core issues.
What do you dislike about the product?
Even though Saviynt has the multi tenent model, every upgrade/update requires extensive testing by the customers which is a painful process. Many time, existing functionalites break during this process.
What problems is the product solving and how is that benefiting you?
Saviynt is our IGA platform that provisions/deprovisions accounts to our major platforms. We use it for entitlement management and for recertifying access.
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