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Reviews from AWS customer

43 AWS reviews

External reviews

281 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Emil K.

Exceptional Documentation, Intuitive UI, and Outstanding Support

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the wealth of documentation available which makes it easier to implement solutions on my own. Their AI support option is also excellent and often times I do not need to lodge an actual support ticket as the AI recommendations resolved my issue.

The Elastic UI is clean, intuitive and easy to use.

I find the Dev Tools feature within Elastic to be really useful as most of my updates are managed via Elastic ESQL queries which enables me to keep my changes within a repo.

Setting up SSO via Entra ID was fairly straightforward. Ability to do the role mappings for entra ID groups to Elastic roles was easy to do via the UI and also via the Dev Tools.

Customer Support is excellent, they work with you until your issue is fully resolved.

Elastic can be purchased via AWS Marketplace which makes billing seamless if you already work with AWS.

The Elastic infrastructure is scalable and also very resilient. If there are load issues or similar it will scale up as required.

The web crawler is also easy to configure and update directly in the UI.

Search queries are very performant (milliseconds usually).
What do you dislike about the product?
From version 9, you will have to self-manage your Elastic web crawlers which shifts the responsibility on the customer to provide the infrastructure that supports the web crawler. There is also the ongoing support that comes with this too.

It seems to be focusing more and more on its core feature i.e. search, and not so much on user-focused features tailored for non-tech business users.

It would be great if it provided repos with examples to easily setup frontend search experiences.
What problems is the product solving and how is that benefiting you?
Provides a highly performant search solution (used by our frontend search experiences) and enables our customers to find exactly what they need.

Our search is now returning more relevant results and an enhanced user experience. Ultimately leads to more business from clients.


    Computer Software

Unmatched Speed and Real-Time Analytics with Elasticsearch

  • December 04, 2025
  • Review provided by G2

What do you like best about the product?
The "best strength" of Elasticsearch is its ability to perform lightning-fast, near real-time search and analytics across massive, diverse datasets
What do you dislike about the product?
A bit harder to manage self hosted installation.
What problems is the product solving and how is that benefiting you?
Helping us store events data at scale.


    Verified User in Banking

Fast Data Processing and Great Observability—No Complaints

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Elasticsearch is its speed and scalability when working with large volumes of data. It excels at full-text search and real-time querying, making it incredibly useful for applications like log analysis, monitoring, and powering search features.
What do you dislike about the product?
Nothing at all. It's good the way it is.
What problems is the product solving and how is that benefiting you?
Elasticsearch helps solve the problem of quickly searching, analyzing, and visualizing large volumes of data in real time. For me, it simplifies observability and operational intelligence, reducing time to detect and resolve problems while giving deeper insight into system and user behavior.


    Financial Services

ECK Kube features and stability

  • October 10, 2025
  • Review provided by G2

What do you like best about the product?
Elastic ECK for Kubernetes offers useful features and reliable stability. It effectively meets our enterprise search requirements.
What do you dislike about the product?
None, it worked well. met all requirements
What problems is the product solving and how is that benefiting you?
Enterprise search


    Muhammad A.

Very high, if they need to build a search feature or analyze time-series data like logs or metrics.

  • October 10, 2025
  • Review provided by G2

What do you like best about the product?
The most compelling feature of Elasticsearch is its scalability and performance in handling high-volume, high-velocity data
What do you dislike about the product?
The primary critique of Elasticsearch centers on its operational complexity and resource intensity at scale. While it offers immense power, it is not a tool you can simply 'set and forget.
What problems is the product solving and how is that benefiting you?
we use it for real-time log analysis, application performance monitoring (APM), and security analytics (SIEM) by aggregating, indexing, and visualizing all machine-generated data.


    Ashutosh M.

Elastic elk and anomaly detection

  • October 09, 2025
  • Review provided by G2

What do you like best about the product?
The elastic feature of collecting logs and monitoring them through ELK is quite useful, especially when the results are displayed on a Kibana dashboard. Additionally, the integration of anomaly detection using machine learning adds significant value to the overall monitoring process.
What do you dislike about the product?
There is nothing to complain about; everything works well, including elk, ml, anomaly detection, and the APM agent, which handles auto discovery effectively.
What problems is the product solving and how is that benefiting you?
Log monitoring and anomaly detection are both available, and the agent installation process supports automatic discovery, which makes it easier to use the APM feature.


    Rupam C.

Elk usage on elastic using kibana dashboards

  • October 08, 2025
  • Review provided by G2

What do you like best about the product?
Log monitoring and it's feature to identify anomalies using enterprise elk license version and creating the dashboards on elastic are so easy
What do you dislike about the product?
Nothing all features including th exam agents features are very good for elastic
What problems is the product solving and how is that benefiting you?
Log monitoring and other features of elk including the anomaly detection and elastic apn agent where we are monitoring application performance. Capturing all logs and shown for dashboard helped in all ways to reduce incidents in applications


    Public Safety

Sr. Elastic Engineer

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
Elastic's cloud-base solution is easy to configure and deploy. Immediately start to ingest data within minutes. Simply deploy and configure one of many integrations and begin making data driven decisions. Elastic's various components such as observability, search (vector search), SIEM makes it a one stop solution for needs.
What do you dislike about the product?
I have been using this product for over 9 years and there is not an aspect which I dislike.
What problems is the product solving and how is that benefiting you?
Elastic is helping with its SIEM integration and anomaly detection providing us with immediate alerting allowing quick mitigation and/or remediation


    Rajnikant c.

Very good experience

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
The platform offers both hot and cold storage options, which is useful for managing data efficiently. I also appreciate the log monitoring capabilities provided through ELK, as well as the ability to create dashboards in Kibana.
What do you dislike about the product?
Everything about elk is great; there’s really nothing I dislike about it.
What problems is the product solving and how is that benefiting you?
This tool provides both log monitoring and application performance monitoring, making it useful for tracking system activity and ensuring applications run smoothly.


    Telecommunications

Elastic as a replacement of Splunk

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
Deployment licensing model as compared to Splunk. Ease of use, and customer support, ease of implementation, elastic integrations.
What do you dislike about the product?
Learning curve, getting familiar with the KQL, and other aspects of indexing within ealstic.
What problems is the product solving and how is that benefiting you?
We needed a replacement for Splunk and decided to go with Elastic, it has solved our licensing issues, and our ability to scale our log management.