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    Elastic Cloud (Elasticsearch Service)

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    Sold by: Elastic 
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    Address your search, observability, and security challenges with Elastic's leading vector database, built for generative AI, semantic search, and hundreds of open, pre-built integrations. Start a 7-day free trial and harness the power of your data, securely and at scale.
    4.3

    Overview

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    Elastic's Search AI Platform combines world-class search with generative AI to address your search, observability, and security challenges.

    Elasticsearch - the industry's most used vector database with an extensive catalog of GenAI integrations - gives you unified access to ML models, connectors, and frameworks through a simple API call. Manage data across sources with enterprise-grade security and build scalable, high-performance apps that keep pace with evolving business needs. Elasticsearch gives you a decade-long head start with a flexible Search AI toolkit and total provisioning flexibility-fully managed on serverless, in the cloud, or on your own infrastructure.

    Elastic Observability resolves problems faster with open-source, AI-powered observability without limits, that is accurate, proactive and efficient. Get comprehensive visibility into your AWS and hybrid environment through 400+ integrations including Bedrock, CloudWatch, CloudTrail, EC2, Firehose, S3, and more. Achieve interoperability with an open and extensible, OpenTelemetry (OTel) native solution, with enterprise-grade support.

    Elastic Security modernizes SecOps with AI-driven security analytics, the future of SIEM. Powered by Elastic's Search AI Platform, its unprecedented speed and scalability equips practitioners to analyze and act across the attack surface, raising team productivity and reducing risk. Elastic's groundbreaking AI and automation features solve real-world challenges. SOC leaders choose Elastic Security when they need an open and scalable solution ready to run on AWS.

    Take advantage of Elastic Cloud Serverless - the fastest way to start and scale security, observability, and search solutions without managing infrastructure. Built on the industry-first Search AI Lake architecture, it combines vast storage, compute, low-latency querying, and advanced AI capabilities to deliver uncompromising speed and scale. Users can choose from Elastic Cloud Hosted and Elastic Cloud Serverless during deployment. Try the new Serverless calculator for price estimates: https://console.qa.cld.elstc.co/pricing/serverless .

    Ready to see for yourself? Sign into your AWS account, click on the "View Purchase Options" button at the top of this page, and start using a single deployment and three projects of Elastic Cloud for the first 7 days, free!

    Highlights

    • Search: Build innovative GenAI, RAG, and semantic search experiences with Elasticsearch, the leading vector database.
    • Security: Modernize SecOps (SIEM, endpoint security, cyber security) with AI-driven security analytics powered by Elastic's Search AI Platform.
    • Observability: Use open, extensible, full-stack observability with natively integrated OpenTelemetry for Application Performance Monitoring (APM) of logs, traces, and other metrics.

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    Elastic Cloud (Elasticsearch Service)

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    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (1)

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    Dimension
    Cost/unit
    Elastic Consumption Unit
    $0.001

    AI Insights

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    Dimensions summary

    Elastic Consumption Units (ECUs) represent Elastic's unified pricing metric across both their Cloud Hosted and Serverless offerings on AWS Marketplace. For Cloud Hosted solutions, ECUs measure infrastructure resource consumption, while for Serverless offerings, ECUs quantify usage based on service-specific dimensions such as data ingestion, search operations, and security events. This flexible pricing model ensures customers pay only for their actual usage, whether they're using Elasticsearch, Observability, Security, or other Elastic services.

    Top-of-mind questions for buyers like you

    What is an Elastic Consumption Unit (ECU) and how is it calculated?
    An ECU is Elastic's standardized billing metric that measures usage across their services. For Cloud Hosted deployments, ECUs are calculated based on infrastructure resources consumed, while for Serverless offerings, ECUs are determined by service-specific usage metrics like data ingestion volume, search operations, or security events processed.
    How can I estimate my monthly costs for Elastic Cloud on AWS Marketplace?
    Elastic provides a pricing calculator on their website where you can estimate costs based on your expected usage patterns. You can also monitor your actual ECU consumption through Elastic Cloud console's usage monitoring features, and the billing interface shows detailed breakdowns of usage by service and deployment.
    Does Elastic Cloud on AWS Marketplace require any upfront commitment?
    Elastic Cloud on AWS Marketplace follows a pay-as-you-go model with no upfront commitments required. However, customers can opt for annual commitments to receive volume discounts, and usage is billed monthly through your AWS account based on actual consumption of ECUs.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Visit Elastic Support (https://www.elastic.co/support ) for more information. If you are a customer, go to the Elastic Support Hub (http://support.elastic.co ) to raise a case.

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    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    10
    In Databases & Analytics Platforms
    Top
    10
    In Generative AI, Log Analysis
    Top
    100
    In Log Analysis, Analytic Platforms

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    2 reviews
    Insufficient data
    Insufficient data
    Insufficient data
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

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    AI generated from product descriptions
    Vector Database Capabilities
    Advanced vector database supporting generative AI, semantic search, and machine learning model integration through a unified API
    Observability Integration
    Comprehensive visibility across AWS and hybrid environments with over 400 integrations including CloudWatch, CloudTrail, EC2, and S3
    Security Analytics
    AI-driven security analytics platform with advanced threat detection and cross-attack surface analysis capabilities
    Open Telemetry Support
    Native OpenTelemetry (OTel) compatibility for extensible and interoperable performance monitoring
    Multi-Infrastructure Deployment
    Flexible deployment options across serverless, cloud, and on-premises infrastructure with enterprise-grade security
    Artificial Intelligence Analysis
    Advanced AI agent that automates data analysis and accelerates root cause investigations
    Telemetry Data Integration
    Supports unified visibility across logs, metrics, and traces for cloud-native environments
    Anomaly Detection
    Real-time system anomaly detection to proactively prevent potential incidents
    OpenTelemetry Compatibility
    Flexible integration with OpenTelemetry standards for standardized observability pipelines
    Multi-Architecture Support
    Native compatibility with modern architectures including Kubernetes, serverless, and microservices environments
    Data Indexing
    Indexes Amazon S3 data without transformation, optimizing for data size and performance
    Analytics Integration
    Supports search, SQL, and machine learning workloads through open APIs with tools like Kibana, Elastic, Looker, and Tableau
    Cloud Storage Transformation
    Converts Amazon S3 into a hot analytical data lake with native indexing capabilities
    Data Access Architecture
    Enables direct data access without complex data pipelines, parsing, or schema changes
    Scalability Mechanism
    Provides infinite scale data analysis with no administrative overhead for re-indexing, sharding, or load balancing

    Security credentials

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    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
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    No security profile

    Contract

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    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    4.3
    331 ratings
    5 star
    4 star
    3 star
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    1 star
    35%
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    11%
    2%
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    43 AWS reviews
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    288 external reviews
    External reviews are from G2  and PeerSpot .
    Maximilien D.

    Elasticsearch has been a great database since the start of my business

    Reviewed on Dec 19, 2025
    Review provided by G2
    What do you like best about the product?
    With Elastic Cloud, I am able to perform ultra-complex text queries and integrate with APIs, all while benefiting from scalability and easy maintenance.
    What do you dislike about the product?
    The cost feels rather steep when you take into account how few gigabytes are included.
    What problems is the product solving and how is that benefiting you?
    The platform can handle large volumes of textual data and allows for queries to be executed within just a few milliseconds.
    MichaelSmith9

    Unified search has powered feature‑driven research with minimal maintenance overhead

    Reviewed on Dec 16, 2025
    Review provided by PeerSpot

    What is our primary use case?

    We utilize Elastic Search  to bring a bunch of data sources together into a large search corpus, which is used to power our core research platform.

    We don't generally do a lot of full-text search with Elastic Search . We do a lot of keyword-based searching and a lot of faceted search, and it works really well. We've also had to build custom relevance algorithms based on data that's being stored in the search index. This is more about the algorithm being less about text matching and more about feature matching and relevance on a number of different scales. It's generally worked out really well.

    What is most valuable?

    The best feature of Elastic Search is it does exactly what it says. It's really easy to get set up and running and have search running very quickly with basic, out-of-the-box features. It scales very well, and we can do a whole lot with the core feature set before having to move to more advanced concepts. Even then, it performs very well, whether we need to expand into vector databases or decide that the Elastic Search Query DSL doesn't solve our needs anymore and have to go with ESQL or something. It expands and scales really well.

    The hosted solution means Elastic Search takes care of the maintenance, which is one of the reasons we chose it. There's been very little maintenance from a data perspective on our side. As we make changes to our database structure, we've had to mirror them into Elastic Search.

    What needs improvement?

    We haven't had the opportunity to use the hybrid search with Elastic Search yet. I think there's a place for it in our long-term solution, but we're not quite there yet.

    We haven't yet used any AI features built into Elastic Search.

    To do what we want to do with Elastic Search, the queries can get complex and require a fuller understanding of the DSL. Once we start to build that understanding, it's another muscle we have, so it's not a bad thing, but it just takes a while to get up and running with expertise for our engineers.

    It's not hard to learn how to use more complex things in Elastic Search; it's just a challenge we're going to face.

    For how long have I used the solution?

    In my career, I've been using Elastic Search for three or four companies, probably on and off for 10 years.

    What do I think about the stability of the solution?

    We've had various very small blips with Elastic Search, but it's never been an issue that was concerning. We have limited infrastructure, so we could go further in terms of our hosted deployment to ensure that some of those things didn't happen. We've simply accepted the level of risk we have.

    What do I think about the scalability of the solution?

    Thus far, everything seems really good in terms of scalability for Elastic Search. We don't have the largest data set in the world; we have millions of records, single-digit millions, so two or three million records. I feel confident knowing that we could times that by 10 or 100, maybe, and it would still work. The cost would obviously scale, the number of nodes would scale, but Elastic Search would be able to handle that level of scale.

    Which solution did I use previously and why did I switch?

    Before I was using Elastic Search and actually before Elastic Search even existed, I previously used Apache Solr  and Lucene  in my career. The release of Elastic Search way back when was a boon because it was out of the box and did what it said. We've also worked with Pinecone , Amazon's OpenSearch , and essentially Postgres trying to do vector search in Postgres. All of those tools have their place, but if we're doing straight search, Elastic Search is just really the right answer.

    How was the initial setup?

    The initial deployment of Elastic Search was really straightforward because we used the hosted solution.

    We had Elastic Search live and our first initial searches running in our staging environment within a week. We moved into production with our full data set within six weeks.

    What about the implementation team?

    We had one engineer working on this implementation. That's why it took six weeks.

    What's my experience with pricing, setup cost, and licensing?

    Elastic Search's pricing is affordable when using the hosted solution through Elastic Search. The pay-as-you-go monthly approach has been nice, and if we scale as a company grows, we'll probably switch to a prepaid model, which will be an even bigger benefit. Having the hosted solution and not having to pay for essentially a DevOps person on staff to manage makes it affordable. We haven't really looked into serverless, which has its own benefits. I think serverless still had some challenges early on, and I wanted to go with something I had previously worked with. The hosted solution pricing fits, but the pricing for serverless also looks really interesting. The self-managed solution is nice from a pricing perspective, but we need the right staff to support it, and we don't have that staff.

    Which other solutions did I evaluate?

    We don't use Elastic Search for log ingestion, though I think they have a feature for this.

    We haven't worked with anything in terms of Elastic Search integration process for third-party models with interference endpoints.

    I'm not using the Attack Discovery feature because we're not using Elastic Search for our observability approach.

    What other advice do I have?

    We have no partnerships or anything with Elastic Search. I would rate this review as a 9.

    Michael S.

    Reliable, Easy-to-Integrate Solution with Excellent Support

    Reviewed on Dec 16, 2025
    Review provided by G2
    What do you like best about the product?
    This product delivers on its promises and functions reliably from the start. The hosted solution makes it easy to launch your feature or product quickly, and integration with your existing stack is relatively straightforward. As your needs grow, there is a wide range of advanced features available to support further development. Right out of the box, it simply works as expected. Elastic also provides excellent support options, from an active Slack community to access to architects who can help guide your progress.
    What do you dislike about the product?
    It might be overkill for your smallest search needs. (That being said, the serverless option is quite affordable so that's not a particularly good reason to not use it.)
    What problems is the product solving and how is that benefiting you?
    We utilize Elasticsearch to amalgamate a bunch of different data sources into straight forward user profiles that are then heavily searched and score upon. Elasticsearch's strong query language and support for customization at all levels allows us to build queries that work well and are fast. It's allowed us to speed up our data processing time and user experience because of how performant it is.
    Mahir Selek

    Chatbot has handled large PDF search workloads and provides clear dashboards for daily work

    Reviewed on Dec 12, 2025
    Review provided by PeerSpot

    What is our primary use case?

    I developed a chatbot with text summarization and question answering capabilities. I need to summarize multiple PDFs, and I have a database in Google Cloud Storage  where I perform keyword matching with Elastic Search  using exact keyword matching.

    I have different clients, but I use Elastic Cloud (Elasticsearch Service)  for one specific client. For that one job, Elastic Cloud (Elasticsearch Service)  is the main tool because I am using an Elastic Search  strategy instead of a vector database.

    What is most valuable?

    Scalability is valuable to me. I have 50,000 PDF JSON files that contain my metadata, and I am really glad to use Elastic Cloud (Elasticsearch Service) for this volume without any issues. From a startup's perspective, I would say that until 10 GB of storage, there is no problem whatsoever.

    Application-wise, everything was easy to work with. I really appreciated their dashboard because everything was clear, and it was easy to implement.

    What needs improvement?

    Because I am pursuing a PhD and work under the university, my university has an agreement with AWS , which makes it essentially free and easier to use. In the AWS  ecosystem, everything is connected and I can control everything without uncertainty about what is happening behind the scenes. However, when using Elastic Cloud (Elasticsearch Service), I connected it to Google Cloud  but I am paying separate receipts. Over the last two months in October and November, I paid two separate invoices that are not connected to Google Cloud , which I did not appreciate.

    Google Cloud has a nice interface that gives me full control of pricing and billing. I can see daily, weekly, and monthly breakdowns with bar charts, and I can track exactly how much I spent during any period. Elastic Cloud (Elasticsearch Service) does not have such a tool for billing visibility. Since I am handling significant amounts of money and am responsible for this task within my company, I have high expectations for pricing and billing transparency. I would appreciate the ability to set a spending limit, such as uploading 200 euros, and receive notifications when reaching 50% of that limit. These notifications could appear on the dashboard, in the application, or via email. It would be valuable to see a timeline of my spending.

    I would characterize the pricing as somewhat expensive. I did not use competitors extensively, so I may have a bias about this. The pricing of large language models is not expensive—I use Anthropic's Claude or Google's Gemini, which are state-of-the-art models. However, I am uncertain whether I have a bias about Elastic Cloud (Elasticsearch Service) pricing. It is not extraordinarily expensive, but when I compare it with the cost of using large language models or Google Cloud storage, it is quite expensive.

    A couple of days ago, the Elastic team reached out to me. We have been regularly using the service since April, and 10 days ago at the beginning of December, I deleted my hosted deployments because I did not like the idea of paying when I am not actively using Elastic Cloud (Elasticsearch Service). They informed me that there is a serverless option available. Before Christmas, I want to try it to see how it works, as I am uncertain about the serverless concept and whether it will provide the same functionality that I use with the hosted deployment.

    For how long have I used the solution?

    I have been using this since April.

    What do I think about the stability of the solution?

    I have experienced no issues whatsoever in the last five or six months. Whenever I perform my searches, and because my application is active with clients using it, there has been no feedback about problems. During my tests, I did not observe any lag or delay.

    How are customer service and support?

    I would give them a rating of ten. They were extremely helpful, kind, and communicative. Three people from the Elastic team spoke with me, and they were genuinely trying to solve the problem and understand my expectations. It was really excellent, and I recommend them highly.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    I used the hosted deployment version, not the serverless option yet. The hosted deployment took me 10 to 15 minutes to set up. It was very easy and primarily involved indexing. I generated Python code on my local computer within minutes and pushed everything with the indexing. It took about 15 to 20 minutes total, though this is related to the size of my folder. I was indexing around 10,000 PDFs and creating metadata JSON files. The process was easy and fast.

    Which other solutions did I evaluate?

    I also use AWS daily in their ecosystem, which contains everything I need. I use Google Cloud primarily because of the pricing, as I must consider profit margins.

    What other advice do I have?

    My team is small, consisting of about four or five people. On Elastic Cloud (Elasticsearch Service), only two of us work with it, but I am the one who uses it daily.

    So far, I have not performed any maintenance.

    Elastic Cloud (Elasticsearch Service) focuses on exact keyword matching. This means they do not address semantic similarity well. For example, if I use a word and then use another word with the same meaning in a sentence but not a synonym or similar word, Elastic cannot understand this semantic similarity, which is important for my chatbots. This is why I was using vector databases, as they focus on semantic similarity of words and tokens, whereas Elastic looks for exact word representation.

    The team mentioned that hybrid search is an option. I have my own vector database that I use daily as a personal solution, and I could give hybrid search a chance, but I have not tried it yet.

    I would rate my overall experience as seven out of ten. Two points are deducted for the pricing, which was higher than my expectations. The pricing has been significant over the last two months and was considerably more than I anticipated. My overall review rating for this service is nine out of ten.

    Jiaze K.

    Unmatched Query Power and Speed for Scalable AI-Driven Search

    Reviewed on Dec 12, 2025
    Review provided by G2
    What do you like best about the product?
    1. Query Flexibility and Power (DSL): The expressive power of the Query DSL is unmatched. We can easily combine exact filtering (e.g., in stock > 0), range queries (e.g., voltage: [3V TO 5V]), and semantic relevance ranking (e.g., full-text match for 'low power') in a single lightning-fast query. This is essential for AI-driven component matching.

    2. Speed and Scalability: For our users, sub-second response time is non-negotiable. Elasticsearch's distributed architecture and inverted index structure ensure that even as our component catalog scales into the tens of millions, performance remains consistently fast.
    What do you dislike about the product?
    1. Initial Learning Curve: While the flexibility is fantastic, the initial setup—particularly defining efficient mappings, indexing strategies, and understanding the nuances of the Query DSL—involves a steep learning curve. The barrier to entry for a small team compared to a managed SQL service is significant.

    2. Cost at Scale (Self-Hosted vs. Cloud): While self-hosting offers performance control, the resource consumption for high-speed indexing and large clusters can become substantial, making cost optimization a constant operational task. The various cloud offerings help, but this remains a key consideration for startups managing costs.
    What problems is the product solving and how is that benefiting you?
    As the core technology behind PartGenie.ai, an AI co-pilot for hardware development and component sourcing, Elasticsearch is critical for solving the multi-faceted search challenges unique to the electronics industry.

    Our main problems solved are:

    1. Complex Semantic Component Search: Traditional relational databases failed to handle natural language queries (like "low-power BLE module, coin cell, FCC certified") and required exact keyword matches. Elasticsearch allows our AI to perform vector and fuzzy full-text search across millions of diverse component attributes and unstructured datasheet text, instantly matching user intent to viable components.

    2. Performance at Scale: Engineers demand instantaneous results for complex queries involving thousands of parameters. Elasticsearch provides the low-latency, real-time indexing necessary to power our AI's component selection feature, turning multi-day manual searches into minute-long API calls.
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