External reviews
220 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Easy API and Good Support
What do you like best about the product?
Swiftype was able to accommodate our complex site and using the API was a breeze. I've contacted support for small issues a few times and each time they were very responsive and always able to resolve my issue.
What do you dislike about the product?
The search preview often showed the same content for every page since it was pulling from our header. On a smaller site this would be easy to change via the tags feature though.
What problems is the product solving and how is that benefiting you?
Google dropped support for our search product and Swiftype was able to seamless be a replacement for us.
A solid product with excellent support
What do you like best about the product?
Swiftype is easy to use in a variety of situations. For instance, our deployment required two different kinds of installing Swiftype and both were easy. In one case, we need it deployed as a Drupal widget. In another case, we need it written directly into the HTML for a different web property. Both cases were as simple as you could like.
What do you dislike about the product?
The basic plan includes a search, with additional features costing additional money. There are some features that I would like but don't want to pay more for, or at least, pay for at the increases required. I do understand that this is business though. They might consider something of a middle ground. For instance, instead of paying extra to use synonyms, they might (1) include a bunch of misspellings as free synonyms so that users who search for 'secruity' get results for 'security'; (2) suggest synonyms based on analytic results; (3) allow X free-of-charge synonyms.
One thing I would change about the product is that I would add assistance for skinning or theming search results and the search bar. I'm pretty handy, so I figured out what I needed, but it would have been difficult for some people to re-theme the search results highlight color, for instance. A little guidance can go a long way.
One thing I would change about the product is that I would add assistance for skinning or theming search results and the search bar. I'm pretty handy, so I figured out what I needed, but it would have been difficult for some people to re-theme the search results highlight color, for instance. A little guidance can go a long way.
What problems is the product solving and how is that benefiting you?
Our website includes a documentation portal with some 1000 topics. Even a good table of contents can leave this quantity unnavigable for a reader. Swiftype has helped us quickly ease the pain of connecting users with the answers they need.
Recommendations to others considering the product:
Understand fully which features you need and how you will use them before buying. We've actually found the limited analytics reasonably useful for understanding the content that our users are looking for. As a result, we are thinking about buying into more analytics.
Easy Integration
What do you like best about the product?
We switched from default Drupal solr search to Swiftype for one of my clients a few years ago. The thing that stood out the most to me was how easy it was to set up and integrate on my site. It worked with very little effort. I also like the weekly status emails that gives me an overview of searches.
What do you dislike about the product?
I was confused a few times while logging into the site. I clicked a different product and somehow signed up for a trial. That should be separated better.
What problems is the product solving and how is that benefiting you?
We needed a good way to index our content and show relevant results. Swiftype allowed for that and also allowed for us eliminate duplicate results.
Recommendations to others considering the product:
Try it out and see if it helps you.
Good software to crawl you'r site.
What do you like best about the product?
It was a good experience with Swift type search engine, it's very fast and easy.
What do you dislike about the product?
I didn't found any export report feature where we could get the report where it specifies how much link does it spidered till now.
What problems is the product solving and how is that benefiting you?
I used it only for search engine purpose.
Recommendations to others considering the product:
Should have export report feature as said.
A Honest Review on Swiftype
What do you like best about the product?
I like that I can manage multiple sites. I like that I can control the results on searches.
What do you dislike about the product?
It is a little glittchy. I can't click the back button when I am in result ranking or synonyms. Sometimes when I click the link to view a item and go back my results ranking goes back to its original state. This erases my progress sometimes even when I hit refresh. I also cannot find items that I know are on the website but are not on swiftype.
What problems is the product solving and how is that benefiting you?
I am solving the previous problem I had with Google search. Before I could not control what shows up on our search results when someone went to look up products on our site. Now I am able to have full control of what I want to show up when someone goes to search for a specific product.
Recommendations to others considering the product:
It is a cheaper alternative but still effective.
Crawling multiple sites to generate a single search engine for our site
What do you like best about the product?
Support from swiftype has been great. API is decent too
What do you dislike about the product?
It isn't built exactly for our use case which presents some challenges.
What problems is the product solving and how is that benefiting you?
We are aggregating data into a single search engine. We are still in development.
Swiftype ― the place to go after Google Search!
What do you like best about the product?
SUCH a great tool! We absolutely love it. We like the ability most of all to easily create custom search results for any search.
What do you dislike about the product?
The inability (at this point) to easily manage and sort hundreds of search customizations ― they have informed us that is in the works. Right now, just a paginated list.
What problems is the product solving and how is that benefiting you?
With the demise of Google Search, we needed a high-quality search engine that allowed us to customize on a daily basis according to anticipated audience needs.
Recommendations to others considering the product:
Absolutely worth a trial run ― you'll quickly see the benefits.
Very helpful
What do you like best about the product?
That I can customize the search results for my customers, this helps to make sure they are seeing the products that WE want to push and that WE want them to see
What do you dislike about the product?
That I don't get results but once a week
What problems is the product solving and how is that benefiting you?
Knowing what customers are searching for, getting 0 results, and what misspellings are happening bringing up 0 results
Recommendations to others considering the product:
Updating info more than once a week. I would like to have results more frequently
Swiftype Site Search
What do you like best about the product?
Robust search tool, works great. We are very happy with this product.
What do you dislike about the product?
It works great, a little expensive but we think it will be worth it in the long run.
What problems is the product solving and how is that benefiting you?
Providing our team, our customers, our prospects and the general public a great search tool to find answers to all things drug testing - which is what we do.
Recommendations to others considering the product:
If you want folks to be able to find information on your web site, use this tool.
Great way to see how well your site is doing
What do you like best about the product?
The weekly analytics report is great. Knowing exactly what people are searching for and matching that with what we offer helps us provide a better service.
What do you dislike about the product?
We still haven't fully implemented the software to see what we dislike but in the coming weeks we will be more hands on.
What problems is the product solving and how is that benefiting you?
It helps us keep track of what potential students are searching for. It makes it easier to adapt to their searches and helps us add more keywords and see which ones are not being used.
showing 191 - 200