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Reviews from AWS customer

43 AWS reviews

External reviews

288 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Ho S.

If you want a Unified Data Platform. "Elastic Search"

  • March 09, 2023
  • Review provided by G2

What do you like best about the product?
It is really awasome solution.
BI, APM, Searching, Security, SIEM. All these solutions can be used on one platform.
In order to use all of these solutions, you have to review and purchase each solution individually, but Elastic search can build them all on one platform at a low price.
What do you dislike about the product?
It is very difficult to get technical support. Of course, it is a very easy solution, so engineers can easily build it. However, it is highly recommended that you obtain technical support and use it.
What problems is the product solving and how is that benefiting you?
Existing rdbms were too slow to retrieve data or produce results.
I was cross-examining whether to change the H/W or the configuration to improve performance and increase speed, and one of them was elastic search.
We confirmed the maximum result at the minimum cost, and obtained the result of rapid performance improvement and the desired target value.


    Aleksandr K.

Great tool that just works

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about it is indexing; it helps to see the hot and cold storage and adequately index the things. It's easy to find and set up integrations for alerting.
What do you dislike about the product?
It's not highly intuitive, so UI tends to get confusing. When it comes down to the onboarding, it may take a while for a new person to get used to how to navigate the platform.
What problems is the product solving and how is that benefiting you?
Searching through the details and events that are being logged in. We also set up an automated detection in place based on specific events and set up additional integrations to have a proper DART plan.


    Thomas K.

Critical tool for central logging

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
Elastic Search has been a critical tool in our logging architecture. Handling multi-terabyte sets, we're able to efficiently archive, search and manage our data.
What do you dislike about the product?
Elastic Search brings many advantages, although there's certainly room for improvements in search language accessibility. Dashboarding can also be improved - without integration, the native toolset is a bit light.
What problems is the product solving and how is that benefiting you?
Elastic search allows us to centralize all of our logs from many systems. It allows us to search, archive and manage multi-terabyte sets with ease and quickly search for meaningful data.


    Shivam M.

Best elastic searching tool

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
Easy integration, High speed and reliable, Capable of ingest huge amount of data at any time.
What do you dislike about the product?
Integration sometimes become complex with microsoft based applications, Support service are not like enterprise level
What problems is the product solving and how is that benefiting you?
It is helping us in ingesting event logs and company listing search index result over website. It improved our application performance by 2x.


    Meir T.

Migrate from ELK to Grafana

  • December 25, 2022
  • Review provided by G2

What do you like best about the product?
ELK dashboard it's like dragging a drop.
Once you have defined your query and fields, you can choose the one you want from a defined widget list and.. you will have a working widget.

ELK has been a solid product in the market for a long time, so the bugs in the search mechanism may minor
(I didn't find a bug )

In Log4J situation, ELK reacts fast and sends us a report with all clusters that possibly have this vulnerability and suggest a plan.

Support is also good.
It's answering fast, willing to help, and there is a vast community and documentation for everything.
So when you face an issue, be sure someone else has met with the same problem before, and he will probably publish an answer for your case.
What do you dislike about the product?
Cost.
It's costly to have ELK cluster, even for the most minor needs.

Maintenance:
We always need to take care of the number of shards, do maintenance and increase the cluster even if we have free space.
I took time for us, more than usual EC2 maintenance.
What problems is the product solving and how is that benefiting you?
We need a mechanism for elastic search over millions of documents and a dashboard above this.
We used ELK and Kibana for that.
Then, each Client got their dashboard link and user management mechanism.


    Disappointed

A difficult company to work with

  • October 21, 2022
  • Review from a verified AWS customer

The CloudFormation template seems to have a slight bug in it when you try to use it outside of us-east-1. That or there is an alternative bucket name beside the default I should be using. It was easy to work around in main stack, but the stack references templates for sub-stacks in an S3 bucket. I'm sure I could have grabbed the contents of the bucket, made my own bucket, made my own templates, and made it all work, but it bugged me to bill a client for time spent doing all of this to make a SaaS solution, which should save us time, work.

I've explained the issue to Elastic seven times in the last week. I even included snips of their problematic template, highlighted the offending lines, and suggested how they might fix the issue. But they won't help themselves or me. Instead, they seem terrified that I'm going to get free support out of them, and the free support has taken days to demonstrate that they don't know what I am saying. I still could have worked around this, but I fear it foreshadows what future interaction might be like if I did get cornered by an issue.

Two stars vs. one, because I've used the product under Docker Compose. Elastic Stack has issues, but it is generally an exciting and powerful product. I don't want to be stuck working with a company that acts this way and I believe that it is primarily the managed service they are offering that I am reviewing.


    Dennis

Billing and "Trial" version

  • May 13, 2022
  • Review from a verified AWS customer

I wanted to check this product - choosing the trial version was a huge mistake. As now Elastic trying to take my money, despite the fact that I never used the product. At all. And no communication from the support or any billing support at all.
Why am I getting charged for the service I have never been able to use?


    Financial Services

Need Search Functionality , Try -> ElasticSearch

  • December 31, 2021
  • Review provided by G2

What do you like best about the product?
1. Providing all the required stuff for the UI like a Search bar, Auto Suggestions, Filters, Paginations etc..
2. Support of most of the programming languages
3. Their Component Library to reuse and update
4. Scraping the site and providing the required contents in the search
What do you dislike about the product?
Not providing much feasibility on updating the UI components they are providing. Cost-wise it's a little high. Need to increase their trial period. And less tutorial for this
What problems is the product solving and how is that benefiting you?
We have added the search bar into our homePage with the help of elastic search. It has provided all the required functionalities for the search, we have not created any API's for it. Less code.
Recommendations to others considering the product:
If you want to incorporate a scalable search bar with less code implementation then you will definitely like elastic search


    DSivaji .

Best Website Search Service Provided Here

  • December 24, 2021
  • Review provided by G2

What do you like best about the product?
I like the way how the web crawler is scraping all the contents in the website and producing all those details via a search functionality. It makes the developer life more easy by not doing code changes regarding the search functionality.
What do you dislike about the product?
The cost of it is high as well as they are providing very little trial time. As a high price service provider, they need to provide more time to explore and adapt the technologies and service they are offering
What problems is the product solving and how is that benefiting you?
The complete website functionality has been implemented here, it solves the customers life more easy, by typing the actual content they want & get the desired results in a short time. They don't need to explore the whole site for to just get a simple result


    Apparel & Fashion

Very versatile search engine makes my services fast as the speed of light

  • December 09, 2021
  • Review provided by G2

What do you like best about the product?
- Elasticsearch has a very good speed of search along with the ability to ingest any kind of unstructured data.
- Going through the elasticsearch data with Kibana is a plus.
What do you dislike about the product?
- Documentation is often very confusing.
- Error reporting is not clear sometimes due to which it takes time to debug the queries.
What problems is the product solving and how is that benefiting you?
We are using elasticsearch to store eCommerce product details using Kafka and log-stash. Elasticsearch has very good speed and its easy to ingest data using Python.
Recommendations to others considering the product:
Read the documentation thoroughly and try to optimize the queries by using multiple ways.