We are using the solution for IPS and XDR.
Trend Micro Deep Security
Trend Micro | Deep Security 20.0.1059Linux/Unix, Amazon Linux 2023 - 64-bit Amazon Machine Image (AMI)
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Provides good vulnerability assessment and real-time scanning features
What is our primary use case?
What is most valuable?
Trend Micro Deep Security has fantastic and very advanced features. The most valuable and advanced feature of the solution is the ability to check vulnerabilities. The solution's real-time scanning allows me to monitor my entire network.
What needs improvement?
The solution's reports should include more details of events like device control, live health status of the server, and inventory management.
For how long have I used the solution?
I have been using Trend Micro Deep Security for two years.
What do I think about the stability of the solution?
Trend Micro Deep Security is a very stable solution. Our network and servers haven't experienced any downtime.
I rate the solution’s stability ten out of ten.
What do I think about the scalability of the solution?
I rate the solution a nine out of ten for scalability.
How are customer service and support?
The solution's technical support is good and responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used a different solution. We switched to Trend Micro Deep Security because we wanted cloud deployment and more advanced security. Trend Micro Deep Security has modules like vulnerability assessment and TAC mode, which were not available in our previous tool.
How was the initial setup?
The solution's initial setup is very easy. The solution can be deployed within a few minutes.
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing is reasonable.
What other advice do I have?
We are using Trend Micro Deep Security on our servers, which are in TAC mode. We can only monitor them, and the servers are behind the firewall. We are using the solution only in our LAN environment. There is no direct internet traffic on that server. Since we only work in the LAN environment, we don't get any IPS events. It is very easy to deploy the client and manage the console.
Overall, I rate the solution ten out of ten.
Easy to use, provides excellent anti-malware features, and is easy to implement
What is our primary use case?
We use the solution for Windows Server on Linux distribution. We have several environments. We use the tool to secure on-premise servers.
What is most valuable?
I like the anti-malware features. We use it only for the on-premise environment. The tool helps with server protection. The implementation is easy. It provides high security. We have a hundred workloads. It is a good tool. It is easy to use. It has a good dashboard and great features.
What needs improvement?
The workloads must be better.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The tool has high stability.
What do I think about the scalability of the solution?
The tool’s scalability is good. We can easily scale it. Our clients are small businesses.
How are customer service and support?
The support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was easy. I rate the ease of setup a ten out of ten. The deployment took three days.
What other advice do I have?
I will recommend the product to others. Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Highly stable product with a straightforward setup process
What is our primary use case?
We use Trend Micro Deep Security to monitor the environment in case of zero-day attacks.
What is most valuable?
The product's most valuable feature is the threat prevention module. It helps with virtual patching and IDS fetching.
What needs improvement?
They should include WAF modules in the product. There should be signature-based advanced and responsive features.
For how long have I used the solution?
We have been using Trend Micro Deep Security for a year.
What do I think about the stability of the solution?
It is a highly stable product. I rate its stability a ten out of ten.
What do I think about the scalability of the solution?
I rate Trend Micro Deep Security's scalability a ten out of ten. We use it 24/7.
How was the initial setup?
The implementation is straightforward. I rate the process a nine out of ten. We require a team of five executives for troubleshooting.
What other advice do I have?
Trend Micro Deep Security has robust virtual patching features. I rate it a ten out of ten.
A scalable and stable solution that provides excellent vulnerability detection features and technical support
What is our primary use case?
I work with the solution as an administrator. I use the solution for servers.
What is most valuable?
Deep Security is a great solution for the server. The most valuable feature of the product is vulnerability detection. It is very fast and clear. It protects from most attacks.
What needs improvement?
The initial setup was complex.
For how long have I used the solution?
I have been using the solution for the past three years.
What do I think about the stability of the solution?
I have not faced any issues with the tool’s stability.
What do I think about the scalability of the solution?
The tool is scalable. We have 40 users and 40 servers in our organization.
How are customer service and support?
The technical support team is very helpful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We use other solutions along with Trend Micro Deep Security. The choice of the solution depends on the server and users. Deep Security has many features and provides many layers of protection for the server.
How was the initial setup?
Once we get used to the product, it is easy to use.
What about the implementation team?
Trend Micro’s team helped us to deploy the solution and make test addresses for the policy. The deployment took us two hours. Trend Micro’s team helps us with maintaining the solution.
What's my experience with pricing, setup cost, and licensing?
The product has a high price in Kuwait. Sometimes, we face some issues with the pricing. The pricing module should be improved.
What other advice do I have?
I am using the latest version of the solution. I face issues when I want to adjust policies for users on Apex One. I would recommend the solution to others. The product's protection and the team's support are very nice. Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
A tool useful for its server maintenance and anti-malware capabilities that also provides stability
What is our primary use case?
My company suggests Trend Micro Deep Security to our clients for server maintenance, and the customers can move a lot of servers in their environment with lesser hiccups. Our client uses around 10,000 servers, so we suggested they use Trend Micro Deep Security, a server support-based tool. Apex One and Apex Central are designed for laptops and desktops.
What is most valuable?
The most valuable features of the solution we have enabled in our organization are its anti-malware capabilities, applications, web reputation, and integrity monitoring.
What needs improvement?
Our company hasn't received any feedback or suggestions from our clients on Trend Micro Deep Security because it has been working fine. In Apex One and Apex Central, the new versions usually pose issues to their users after updating the tools. There haven't been any critical issues with the solution in the last few months.
A minor issue in Trend Micro Deep Security is that once the tool is upgraded, it shows some machines as offline or not reported while showing a recent update as outdated. The tool has some server connection issues. We have raised the concerns from our end with Trend Micro Deep Security to resolve them.
The real-time server is stopped, and it shows offline whenever we check our console.
I would like to see the tool add EDR features in the future.
For how long have I used the solution?
I have been using Trend Micro Deep Security for the last five years. I am using Trend Micro Deep Security Version 20. My organization functions as partner support for Trend Micro Deep Security.
What do I think about the stability of the solution?
It is a highly stable solution. Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
Scalability depends on whether Trend Micro Deep Security's dashboard shows its users with options like critical, medium, or low.
It is a good scalable tool, especially Trend Micro Deep Security Version 20, compared to its previous versions like Trend Micro Deep Security Version 10 or 12.
Scalability-wise, I rate the solution a ten out of ten.
Around 1,15,000 users are there for the solution. Mostly, my clients are large to medium-sized businesses.
How are customer service and support?
The solution's technical support quickly responds when you raise a ticket. I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup for Trend Micro Deep Security Version 20 was comfortable for me.
The solution is deployed on-premises.
Our company has multiple customers. Some customers have on-boarded the tool on-premises, while others have opted for SaaS models. With the SaaS deployment model, it takes only 20 to 30 mins to complete the setup phase if the license is already activated. For new users of the tool, once the license is activated, it initially needs some build-up for the entire deployment of the tool on the SaaS model, which then takes around a week because after a server gets ready, we have to coordinate with multiple teams.
I have seven years of experience with the setup phase of the tool.
The setup phase is carried out with the help of application control, web reputation, and integrity monitoring.
What's my experience with pricing, setup cost, and licensing?
The price of Trend Micro Deep Security is high when compared to the normal prices of Apex One and Apex Central.
I rate the price a seven on a scale of one to ten, where one is low, and ten is a high price. It is a very costly tool. We have been able to resolve the challenges related to the pricing of Trend Micro Deep Security.
There are no additional payments to be made other than the normal price of the tool.
What other advice do I have?
My organization uses Trend Micro Deep Security for Windows platforms, including Windows 2012, Windows 2016, and Windows 2019, as well as Linux.
I would recommend the solution to those planning to use it.
Overall, I rate the solution a ten out of ten.
Web Security At its best...
What do you like best about the product?
Easy to handle Admin panel, options and configurations
What do you dislike about the product?
Dashboards and intelligence is fairly basic
What problems is the product solving and how is that benefiting you?
Filter dangerous and malicious websites, can filter unwanted traffic and and can be used to reduce congestion on network bandwidth
A Good Security tool
What do you like best about the product?
It has very good scores in our antiphishing and malicious url blocking tests, social media privacy scanner
What do you dislike about the product?
Parental control is ineffective, no firewall, limited licensing choices.
What problems is the product solving and how is that benefiting you?
Hardened browser for online banking, many useful bonus features
Security system and no interferences
What do you like best about the product?
The best part about trend micro web security is the part where daily scans are conducted but don't interfere with the work at all while working at the organization. Also, most of the updates were done remotely.
What do you dislike about the product?
The only part I disliked was that some of the updates required a restart of the system and then would take a little longer, which was frustrating at times but otherwise ok.
What problems is the product solving and how is that benefiting you?
We all used the ERP system JD Edwards at the organization and it was only possible to run securely using trend micro web security, and we never encountered any security problems.
Highly Recommend - Trend Micro Secure Web Gateway
What do you like best about the product?
We have been using the cloud solution. The implementation and setup are straightforward and fast, with plenty of support from the Trend Micro Technical team.
The Web Gateway interface and portal provide many different summaries, reports, and views for the IT team to understand and evaluate the web performance.
The configuration and maintenance are also straightforward and user-friendly, even for inexperienced IT staff.
The Web Gateway interface and portal provide many different summaries, reports, and views for the IT team to understand and evaluate the web performance.
The configuration and maintenance are also straightforward and user-friendly, even for inexperienced IT staff.
What do you dislike about the product?
Nothing particular as this solution has offered all the essential features that we needed.
What problems is the product solving and how is that benefiting you?
Using the cloud solution has enabled us to apply the web security policy to company devices when working from home.
Security for Growing Business
What do you like best about the product?
easy to set up for macbook, send instructions to team members and it was easy
What do you dislike about the product?
logo on the top is a bit distracting but nothing that will stop work
What problems is the product solving and how is that benefiting you?
securing systems across a growing business. helps keep accountability for all staff with given a company laptop
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