We use the solution to detect malicious threats, secure the endpoints, and disable the UFT.
Trend Micro Deep Security
Trend Micro | Deep Security 20.0.1059Linux/Unix, Amazon Linux 2023 - 64-bit Amazon Machine Image (AMI)
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Real time web protection and advanced machine learning techniques
What do you like best about the product?
Trend Micro Web Security has real-time web protection capabilities. It has an advanced algorithm to analyze web pages and block phishing attempts and online threats. Users can use the internet with protection against various types of threats. Trend Micro Web Security has also an accurate URL filtering system that prevents access to malicious web pages. It has added anti-malware and anti-spyware capabilities that monitor files and attachments for suspicious activities. It is user-friendly and with flexible deployment features making it easy to configure and manage.
What do you dislike about the product?
Considering the outstanding solution and good performance, the cost of the solution may be an issue.
What problems is the product solving and how is that benefiting you?
Comprehensive protection against web and online threats
Helps to detect malicious threats, secure the endpoints, and disable the UFT
What is our primary use case?
What needs improvement?
The tool needs to improve its subscription.
For how long have I used the solution?
I am working with the tool for twelve years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The product is scalable.
How are customer service and support?
The tech support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The tool's setup is easy. The tool doesn't take more than five to eight minutes on average to deploy at an endpoint.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is high.
What other advice do I have?
I would rate the product an eight out of ten. The solution is suitable for enterprises. Cost is a challenge factor for small organizations.
Excellent deep security solution with low footprint
What is our primary use case?
Our company uses Trend Micro for anti-malware support on servers and user PCs. Its normal anti-virus, file integrity monitoring, and threat prevention modules are also active in our systems.
What is most valuable?
The overall vision and execution of the vendor are really good. The solution has a low footprint and does not have a lot of impact on the host. The reporting mechanism is also good, and at any given point in time, we can see how many endpoints are compliant. The product support is also good.
What needs improvement?
The solution should focus on the EDR part and probably have an integrated data leak prevention module as well.
In future releases, the solution should provide one agent who takes care of EDR, end-point security, DLP, and application control.
For how long have I used the solution?
I have been using Trend Micro Deep Security for more than five years.
What do I think about the stability of the solution?
It is a stable solution. I would rate its stability a ten out of ten.
What do I think about the scalability of the solution?
The solution is scalable. I would rate its scalability a ten out of ten. Currently, the solution is being used by around 4,000 users in our organization.
How are customer service and support?
The customer service and support team is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward and only a matter of a couple of clicks. Once you have a design in place, deployment is not a challenge. In terms of time– one part goes into solution deployment and the other into solution adaptation. Solution deployment does not take much time; solution adaptation does.
What about the implementation team?
The solution was deployed by consultants. I think one professional from the system integrator or the OEM and one in-house resource are enough for this deployment.
Moreover, it is just like any other IT solution in terms of maintenance. Since it is installed on a server host, whatever general maintenance is required for that host is what’s needed—just general IT maintenance. We have an in-house team of IT and security engineers who take care of the maintenance.
What's my experience with pricing, setup cost, and licensing?
Just like in any other IT solution. General IT maintenance, we have an in-house team of IT and security engineers who take care of the maintenance.
What other advice do I have?
Before deploying a solution, new users must refer to market research. For companies like ours, we select top-of-the-line products. Although this is the best product suiting our requirements, the decision should be based on individual evaluation.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Along with a straightforward installation process, it provides virtual patching functionality
What is our primary use case?
We use Trend Micro Deep Security for servers and not for endpoints. So when it comes to the server, the key feature or reason why we went for Deep Security is because of its virtual patching. Usually, the server owners don't tend to keep their servers updated with the latest Microsoft patches. Trend Micro Deep Security provides a layer of security and virtual patching. So even if the server is not patched manually, it ensures that it is protected through this virtual VM.
What is most valuable?
Virtual patching is one feature I found to be the most valuable in the solution.
What needs improvement?
In the solution, servers often go offline for various reasons, requiring us to manually check the cause or issue, such as connectivity issues, and to find out why the agent went offline. The aforementioned details are to be considered for improvement in the solution.
I would like the solution to improve its stability and ability to go online and offline.
For how long have I used the solution?
I have experience with Trend Micro Deep Security for four years. Also, I am using the solution's latest version.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten. No solution is fully secured or always up to the mark. All solutions have pros and cons.
What do I think about the scalability of the solution?
It is a scalable solution. If required, we can scale it more. That's not an issue. Three engineers in my company use the solution.
How are customer service and support?
Our company has contacted the technical support of the solution, and they were good.
How was the initial setup?
The solution's initial setup process was straightforward. For deployment, we have more than a thousand servers. So, it took a month to roll out. One of the steps in the deployment process is leading the team involved in the technical part. We are deploying using Microsoft SAP. So through that, we push the agents to all the servers, and sometimes it requires a restart in some of the agent updates, and sometimes it doesn't require a restart. So, coordination is required during deployment.
For deployment and maintenance, four to five engineers are required.
What about the implementation team?
Our company usually opts for vendor support and principal vendors also.
What other advice do I have?
I would recommend the solution to those planning to use it. Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Good agentless protection feature for virtual and cloud environments
What is our primary use case?
Agentless protection is very good for certain use cases.
What is most valuable?
The agentless protection is very nice in Trend Micro.
What needs improvement?
The implementation is hard to deploy, and it should be easier. There is room for improvement here.
The implementation can be inflexible and not easy, as it requires knowledge of things like virtualization and administration on Windows.
For how long have I used the solution?
I have been using Trend Micro Deep Security for two years.
What do I think about the stability of the solution?
It is a stable solution. There is always room for stability.
What do I think about the scalability of the solution?
I would rate the scalability a nine out of ten.
How are customer service and support?
The customer service and support team is good.
Which solution did I use previously and why did I switch?
I have also used Kaspersky and VMware.
How was the initial setup?
The deployment process was long. It took about two months for the last implementation I did.
What about the implementation team?
A few teams are involved in the deployment and maintenance process, such as the team that changes the tools, the team that handles the solution, and the team that handles devices.
What's my experience with pricing, setup cost, and licensing?
The license cost is based on the socket of the server's host and the number of hosts that will be integrated. I wouldn't give it a perfect ten because the license situation can be improved.
What other advice do I have?
I would recommend it. It's a good antivirus solution and helps to secure the system and investments.
Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Provided decent protection to systems.
What do you like best about the product?
Provided decent protection to our servers and systems.
What do you dislike about the product?
Nothing really. I liked the product and have no complaints.
What problems is the product solving and how is that benefiting you?
Trend was our primary AV for many years. It provided decent protection for our systems.
A Good Security tool
What do you like best about the product?
It has very good scores in our antiphishing and malicious url blocking tests, social media privacy scanner
What do you dislike about the product?
Parental control is ineffective, no firewall, limited licensing choices.
What problems is the product solving and how is that benefiting you?
Hardened browser for online banking, many useful bonus features
Good app for web security
What do you like best about the product?
The UI is really easy to use and makes me feel safe and confident while using the web browser
What do you dislike about the product?
There is chances of improvement in the reporting feature rest other things are fine.
What problems is the product solving and how is that benefiting you?
so it is protecting us from all the threats from its kool features like URL filtering thus we are safe from all malicious data
Need to be more userfriendly
What do you like best about the product?
It's overall a good application, but the interface is not easy to use. When I want to see the information on the scans done on the last day. I don't get to the part of the module that easily... it's a bit stressful. If there is an alert and I want to find it fast, I can't get to it as soon as possible!
What do you dislike about the product?
I think this program should be more of a silent helper because I get too much for my taste, promotions, and all around. And being in your face always is not something I'm a fan of.
What problems is the product solving and how is that benefiting you?
It is supposed to help, but it causes too many blocks overall. I could not connect to the systems I needed when I had this program. And I tried to look up this on the web and
Trend Micro Web Security - Review
What do you like best about the product?
The best thing about the tool is it helps us get away with malware too well for any web threats. It helps to make URL filtering to ensure we know the appropriate website and don't fall into the trap.
What do you dislike about the product?
I think even though the product is not marketed well being having all the features which any other competitive product gives. At the same time, other products degrade the performance a lot. The feature with cloud app security is not available with others so marketing well the product will help.
What problems is the product solving and how is that benefiting you?
The product helps us block any kind of malware esp becomes more prevalent after the ransomware attack in 2021. It has helped a lot in prior filtering websites which is not legitimate and make us fall into traps. Even though we did not use the whole functionality, the features with emails are awesome. It was tried well with a few of the attacks for internal testing purposes and it sounded well.
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