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    Inflectra Premium Services

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    We know that navigating the complexities of the software delivery lifecycle can be challenging. Whether you're struggling with requirements management maturity, facing hurdles integrating Spira with your development toolchain, or simply looking to fine-tune your processes, our experts are ready to provide hands-on support. Inflectra Premium Services is our commitment to partnering with you. We want to ensure you don't just use our products, but that you use it optimally to achieve higher efficiency, better quality, and faster time-to-market.

    Overview

    Inflectra Premium Services are structured to provide flexible, high-impact engagements tailored to your unique organizational needs: Targeted Optimization

    We offer focused engagements to quickly improve core areas of your SpiraPlan implementation, enabling real-time visibility and data-driven decisions:

    • Requirements organization and Release planning.
    • Test management structure and execution workflows.
    • Risk management and related prioritization (critical for mitigating enterprise risk).
    • Reporting, dashboards, and advanced analytics.

    Strategic Advisory & Implementation

    Benefit from our expert guidance and hands-on support for foundational success, helping you break free from vendor lock-in and tool sprawl:

    • ALM process assessment and architecture reviews.
    • SpiraPlan configuration best practices and governance.
    • Design and implementation of custom workflows, fields, and artifacts.
    • Advanced integrations with your CI/CD pipelines, test automation, and other DevOps tools (we are tools-agnostic by design, with 80+ free integrations).

    Migration Support

    We ensure a smooth, predictable, and low-risk transition, making leaving legacy systems like Jira, ADO, TestRail, or OpenText ALM safe and easy:

    • From legacy ALM and test management systems.
    • From disconnected spreadsheets or manual workflows.
    • From older Spira implementations that need modernization and upgrades.

    Training & Enablement

    We will rapidly upskill your team with personalized, role-based training to drive adoption and proficiency, future-proofing skills by shifting focus from "tester" to Quality, Safety, and Risk Engineer:

    • In-depth training for Requirements Management.
    • Test planning and execution best practices.
    • Agile product management and sprint planning within SpiraPlan.
    • Advanced reporting and traceability best practices.

    Highlights

    • Financial Impact: Achieve up to 35% Cost Reduction and 40% Productivity Gains. These are metrics that justify investment.
    • Speed & Efficiency: We help teams reclaim time, with one customer saving 60% Time in Planning and 65% in Development using our AI features. Reclaim this time to release faster and smarter.
    • Quality & Risk: Organizations have reported 80% Improvement in Test Coverage and leverage AI-driven risk prioritization to find hidden risks that the human team did not anticipate. Proactively find hidden risks and turn audit prep from panic to routine.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    Silver

    • 2 screen-share support sessions per month (up to 1 hour each)
    • Complimentary access to Inflectra Campus premium courses and training
    • 2 hours of assistance sessions per year

    Gold

    • 4 screen-share support sessions per month (up to 1 hour each)
    • 1 event plan per year
    • Complimentary access to Inflectra Campus premium courses and training
    • 4 hours of assistance sessions per year
    • Strategic round tables
    • (2 per year, max 10 customers)

    Platinum

    • 6 screen-share support sessions per month (up to 1 hour each)
    • 2 event plans per year
    • Complimentary access to Inflectra Campus premium courses and training
    • 12 hours of assistance sessions per year
    • 1:1 meeting with product team (1 per year)
    • 1 small feature fix per year (if feasible)

    Software associated with this service