Sold by: Riskified
Deployed on AWS
Riskified's Chargeback Guarantee protects e-commerce merchants from fraud-related chargebacks, covering losses and increasing approval rates, while ensuring a frictionless customer experience.
4.4
Overview
Riskified's Chargeback Guarantee is a comprehensive solution that protects e-commerce merchants from the financial and operational impact of fraud-related chargebacks. Designed to address the complexities of e-commerce fraud while optimizing the customer experience, this solution leverages advanced machine learning algorithms and vast global data to make real-time, accurate decisions on each transaction. By taking on the financial liability for approved transactions, Riskified removes the uncertainty and risk associated with online payments, allowing e-commerce merchants to focus on growth and customer satisfaction. By adopting Riskified's Chargeback Guarantee, e-commerce merchants can unlock new growth opportunities while mitigating the risks traditionally associated with e-commerce fraud. The solution empowers merchants to focus on delivering an exceptional customer experience, knowing that their transactions are secure and their revenue protected. This product is ideal for businesses looking to reduce costs, drive revenue, and expand confidently in the ever-evolving digital landscape.
Highlights
- Increased Approval Rates: Unlike traditional fraud prevention systems that rely heavily on rigid rules, Riskified's machine-learning models adapt in real time, drawing insights from billions of transactions across multiple industries and markets. This leads to higher approval rates, enabling merchants to capture more revenue without compromising on fraud prevention.
- Zero Fraud Liability: With Chargeback Guarantee, Riskified assumes full liability for fraud-related chargebacks on approved orders. This means that any chargeback resulting from a fraudulent transaction is covered by Riskified, relieving merchants of the burden of potentially costly chargeback fees and losses. By shifting this liability, merchants can confidently expand into new markets and serve a broader customer base without fear of fraud impacting their bottom line.
- Enhanced Customer Experience: Riskified's advanced decision-making process minimizes friction during the checkout process, reducing false declines that can frustrate genuine customers. This streamlined experience fosters customer loyalty and supports long-term business growth.
Details
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Features and programs
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/12 months | Overage cost |
|---|---|---|
Transaction Fraud Review | $60,000.00 |
Dimensions summary
This contract covers a single billing dimension: Transaction Fraud Review, charged per unit. You pay based on the volume of transactions Riskified reviews for fraud. The pricing scales with the number of transactions processed, so your cost grows as your review volume grows. There are no separate tiers or instance sizes to choose from. You commit to a contract and are billed against the reviewed transaction count. This structure ties your spend directly to how many orders pass through fraud review.
Top-of-mind questions for buyers
One unit is a single order that passes through Riskified's fraud review. The platform analyzes each transaction in real time and returns an approve or decline decision. Each order submitted for review counts as one billable unit, so your count matches the number of orders screened.
Yes. You pay per transaction reviewed, so cost rises as review volume rises. Adding new markets, verticals, or payment methods like ACH, open invoices, and digital wallets increases the number of reviewed orders. There are no separate tiers to select; the count simply scales with your order flow.
Chargeback Guarantee covers approved orders, and Riskified covers chargebacks on those decisions. Recover, which verifies borderline orders, is included in Chargeback Guarantee. The marketplace listing bills a single dimension: Transaction Fraud Review per unit. Any add-on services beyond this dimension are not shown here, so confirm scope with the vendor.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Airlines/Aviation
Good solution for fraud management and prevention
Reviewed on Sep 17, 2026
Review provided by G2
What do you like best about the product?
What I like most about Riskified is the ability to automate risk assessment and make real-time decisions without adding too much friction to the purchasing process. I also value the visibility it offers to analyze transactions and behavior patterns, which facilitates fraud management and continuous optimization of risk strategies.
What do you dislike about the product?
What I like least about Riskified is that, in some cases, the visibility into the reasons behind a risk decision can be limited. For Risk & Fraud teams, having greater transparency and granularity on the signals, rules, and factors influencing a decision would help conduct deeper analyses, optimize strategies, and better understand specific cases.
What problems is the product solving and how is that benefiting you?
Riskified helps reduce the risk of fraud in transactions by automating risk assessment and enabling faster decisions on which operations to approve or reject. This benefits the business by reducing fraud losses, decreasing manual review, and potentially improving the approval rate of legitimate transactions without unnecessarily increasing user friction.
Gambling & Casinos
Fewer False Declines with Fast, Transparent Real-Time Fraud Decisions
Reviewed on Sep 16, 2026
Review provided by G2
What do you like best about the product?
Fewer false declines, meaning fewer legitimate customers wrongly blocked. Real-time decisioning doesn't slow down checkout/customer experience and automation frees up internal fraud/risk teams for edge cases. Visibility into decisions, trends, and false positive/negative rates. Ease of implementation, API quality, responsiveness of their account/support team
What do you dislike about the product?
Not the easiest to customize rules to the risk tolerance compared to running an in-house or more configurable fraud engine. When orders are routed to "review" status, turnaround time can sometimes be slower than desired, delaying order fulfillment and frustrating customers.
What problems is the product solving and how is that benefiting you?
Real-time risk scoring using device fingerprinting, behavioral signals, and network-wide fraud pattern data to catch fraudulent orders before they're fulfilled.
Anonymous
Effective Fraud Detection with UI Improvements Needed
Reviewed on Sep 15, 2026
Review provided by G2
What do you like best about the product?
I like that Riskified has precise email information collection, making it clear whether an account is cold or has a legit history. This feature is particularly helpful whenever carding or single fraud cases arise since fraudsters often create new emails for purchases, and Riskified helps me determine how cold the emails are or whether they have a legit history.
What do you dislike about the product?
I find the inter-customer connections in Riskified aren't flagged as obviously as they could be in the UI. This makes it less intuitive, and I think it could be improved with more visible flags on the transaction main page to show potential interconnections. Plus, the machine learning part could be enhanced to suggest more useful rules based on these interconnections. Another thing is the onboarding process, which wasn't as smooth as I'd hoped, though I understand it's done to maximize efficiency and prevent false flagging of transactions.
What problems is the product solving and how is that benefiting you?
Riskified helps me verify customers and solve issues like single fraud, fraud bands, carding, and smurfing. It precisely collects email information, helping determine whether an account is newly created by fraudsters or has a legitimate history.
Banking
End-to-End Fraud Prevention Peace of Mind, but Less Control for Internal Risk Teams
Reviewed on Sep 15, 2026
Review provided by G2
What do you like best about the product?
Organizations that do not consider fraud prevention a core competency, can outsource and have peace of mind. They take end to end ownership and free the client to focus on what matters
What do you dislike about the product?
Riskified is taking away risk management. That would take decisions away from internal experts who may have better context to make business optimal decisions
What problems is the product solving and how is that benefiting you?
They manage fraud for my company which frees resources to focus on building capabilities that my customers expect and add the most value to me and to them
Airlines/Aviation
Intuitive AI Fraud Detection with Strong Automation and Support
Reviewed on Aug 26, 2026
Review provided by G2
What do you like best about the product?
What I like most about Riskified is how effectively it combines AI-driven fraud detection with a simple, intuitive user experience. The platform provides actionable insights without adding unnecessary complexity to the workflow, while its integrations make it easy to fit into existing processes. Its strong performance and automation reduce manual effort and improve operational efficiency, and the AI-driven intelligence supports faster, more informed decisions. I also value the onboarding and support experience, which makes implementation smoother and provides useful guidance when questions or issues arise. Overall, the combination of usability, intelligence, support, and automation delivers clear operational value and ROI.
What do you dislike about the product?
The main area for improvement is the level of customization and flexibility available in some workflows. While the UI is generally intuitive, certain configurations and integrations can require additional effort, which may increase implementation time for more complex use cases. Pricing can also become a consideration as usage scales, so clearer visibility into ROI and pricing structure would be helpful. The AI-driven insights are valuable, but providing more transparency into how certain decisions or recommendations are generated could further improve user confidence. Onboarding and support are generally helpful, although more detailed documentation and self-service resources for advanced configurations would make troubleshooting and adoption even more efficient.
What problems is the product solving and how is that benefiting you?
Before using Riskified, we struggled with manual fraud review, inconsistent decision-making, and the operational effort required to manage transactions at scale. Riskified helps automate these decisions using AI-driven intelligence, allowing us to identify risky transactions faster while reducing unnecessary manual intervention. Its integrations fit well into existing workflows, and the intuitive interface makes monitoring performance and reviewing insights straightforward. This has improved operational efficiency, reduced review effort, and helped us make faster, more consistent decisions. The onboarding and support also made adoption easier, contributing to a stronger overall ROI from the platform.