Sold by: Riskified
Deployed on AWS
Riskified's Chargeback Guarantee protects e-commerce merchants from fraud-related chargebacks, covering losses and increasing approval rates, while ensuring a frictionless customer experience.
4.4
Overview
Riskified's Chargeback Guarantee is a comprehensive solution that protects e-commerce merchants from the financial and operational impact of fraud-related chargebacks. Designed to address the complexities of e-commerce fraud while optimizing the customer experience, this solution leverages advanced machine learning algorithms and vast global data to make real-time, accurate decisions on each transaction. By taking on the financial liability for approved transactions, Riskified removes the uncertainty and risk associated with online payments, allowing e-commerce merchants to focus on growth and customer satisfaction. By adopting Riskified's Chargeback Guarantee, e-commerce merchants can unlock new growth opportunities while mitigating the risks traditionally associated with e-commerce fraud. The solution empowers merchants to focus on delivering an exceptional customer experience, knowing that their transactions are secure and their revenue protected. This product is ideal for businesses looking to reduce costs, drive revenue, and expand confidently in the ever-evolving digital landscape.
Highlights
- Increased Approval Rates: Unlike traditional fraud prevention systems that rely heavily on rigid rules, Riskified's machine-learning models adapt in real time, drawing insights from billions of transactions across multiple industries and markets. This leads to higher approval rates, enabling merchants to capture more revenue without compromising on fraud prevention.
- Zero Fraud Liability: With Chargeback Guarantee, Riskified assumes full liability for fraud-related chargebacks on approved orders. This means that any chargeback resulting from a fraudulent transaction is covered by Riskified, relieving merchants of the burden of potentially costly chargeback fees and losses. By shifting this liability, merchants can confidently expand into new markets and serve a broader customer base without fear of fraud impacting their bottom line.
- Enhanced Customer Experience: Riskified's advanced decision-making process minimizes friction during the checkout process, reducing false declines that can frustrate genuine customers. This streamlined experience fosters customer loyalty and supports long-term business growth.
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AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
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Dimension | Cost/12 months | Overage cost |
|---|---|---|
Transaction Fraud Review | $60,000.00 |
Dimensions summary
This contract covers a single billing dimension: Transaction Fraud Review, charged per unit. You pay based on the volume of transactions Riskified reviews for fraud. The pricing scales with the number of transactions processed, so your cost grows as your review volume grows. There are no separate tiers or instance sizes to choose from. You commit to a contract and are billed against the reviewed transaction count. This structure ties your spend directly to how many orders pass through fraud review.
Top-of-mind questions for buyers
One unit is a single order that passes through Riskified's fraud review. The platform analyzes each transaction in real time and returns an approve or decline decision. Each order submitted for review counts as one billable unit, so your count matches the number of orders screened.
Yes. You pay per transaction reviewed, so cost rises as review volume rises. Adding new markets, verticals, or payment methods like ACH, open invoices, and digital wallets increases the number of reviewed orders. There are no separate tiers to select; the count simply scales with your order flow.
Chargeback Guarantee covers approved orders, and Riskified covers chargebacks on those decisions. Recover, which verifies borderline orders, is included in Chargeback Guarantee. The marketplace listing bills a single dimension: Transaction Fraud Review per unit. Any add-on services beyond this dimension are not shown here, so confirm scope with the vendor.
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Customer reviews
Victor A.
Effortless Fraud Prevention with Real-Time Decisioning
Reviewed on Aug 06, 2026
Review provided by G2
What do you like best about the product?
I use Riskified to prevent fraud, and I like that it helps identify suspicious transactions and unusual patterns. The platform is easy and straightforward, which I really appreciate. I find the real-time fraud decisioning very useful, as it helps us approach things better. The initial setup was super easy and straight, making the whole process smooth.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I use Riskified to prevent frauds by identifying suspicious transactions and unusual patterns, improving our approach with real-time fraud decisioning.
Anonymous
Reliable Automation against Fraud
Reviewed on Aug 05, 2026
Review provided by G2
What do you like best about the product?
I like the reliability and absolute guarantee that Riskified provides in its anti-fraud measures. I also mainly value the chargeback guarantee, as it is like an insurance policy for a seller. Although it was a bit confusing at first, we quickly adapted and it became more intuitive.
What do you dislike about the product?
Perhaps I don't like the cost of the commissions, since sometimes, with some products, we barely generate a minimal profit and the system's commission almost completely absorbs it. At first, the setup was a bit confusing, but we quickly adapted to the way of working with Riskified, making it more intuitive.
What problems is the product solving and how is that benefiting you?
I use Riskified to maximize the order approval rate without taking on the risk of fraud. Solve the bottleneck in approval by automating processes and reducing customer wait time.
Hospitality
Accurate Predictions and Strong Relationship Support
Reviewed on May 05, 2026
Review provided by G2
What do you like best about the product?
The predictions are accurate, and they also take care of the relationship.
What do you dislike about the product?
Nothing specific to add—at a high-level view, I am very satisfied with them.
What problems is the product solving and how is that benefiting you?
Riskified helps us solve some of the biggest challenges we face in online fraud and payments. The main problem it addresses is reducing fraud and chargebacks without blocking legitimate customers. Traditional rule‑based fraud systems often create too many false declines, which directly impacts revenue and customer experience.
By using AI‑driven, real‑time decisioning, Riskified allows us to approve more genuine transactions while still effectively stopping fraudulent ones. One of the biggest benefits for us is the chargeback guarantee, which shifts the financial risk away from the business and makes fraud losses more predictable.
Operationally, Riskified significantly reduces manual reviews, allowing the fraud team to focus on complex or strategic cases instead of routine decision making. It also helps us scale into new markets and products with more confidence, as decisions are backed by global network intelligence rather than only our own historical data.
Overall, Riskified enables us to balance risk control, revenue growth, and customer experience more effectively, turning fraud prevention from a defensive function into a growth enabler.
By using AI‑driven, real‑time decisioning, Riskified allows us to approve more genuine transactions while still effectively stopping fraudulent ones. One of the biggest benefits for us is the chargeback guarantee, which shifts the financial risk away from the business and makes fraud losses more predictable.
Operationally, Riskified significantly reduces manual reviews, allowing the fraud team to focus on complex or strategic cases instead of routine decision making. It also helps us scale into new markets and products with more confidence, as decisions are backed by global network intelligence rather than only our own historical data.
Overall, Riskified enables us to balance risk control, revenue growth, and customer experience more effectively, turning fraud prevention from a defensive function into a growth enabler.
Yasmine H.
Decent for Fraud Detection, Needs Better Data Accuracy
Reviewed on Apr 17, 2026
Review provided by G2
What do you like best about the product?
I use Riskified for fraud detection, and I like that it works to flag high risk transactions. It's easy to set up as well.
What do you dislike about the product?
The linking data is not correct and not detailed enough; the indicators are not always correct.
What problems is the product solving and how is that benefiting you?
I use Riskified for fraud detection to flag high-risk activities, but while it works, it's not perfect.
Heriberto S.
Accurate AI Decisions, Time Savings, and a User-Friendly Dashboard
Reviewed on Apr 16, 2026
Review provided by G2
What do you like best about the product?
The AI makes accurate decisions. Riskified saves us a lot of time by not having to manually create rules. The dashboard is easy to use and provides excellent details on metrics. Riskified is constantly evolving and providing new products. They have increased our approval rate significantly since we started using the service leading to an excellent return on investment. Our account manager is great at escalating feedback to their support team and resolving issues in a timely manner.
What do you dislike about the product?
Some of Riskified's metrics at first glance seem a little hard to understand, but they are definitely accurate. Tool Tips with an explanation of each metric would be useful for users just getting familiar with the tool
What problems is the product solving and how is that benefiting you?
Riskified is helping us to not worry about order limits or electronic gift cards. Since they guarantee all orders, we have not had to cap order totals or restrict gift card purchases on the website.