Sold by: RiskifiedÂ
Deployed on AWS
Riskified's Chargeback Guarantee protects e-commerce merchants from fraud-related chargebacks, covering losses and increasing approval rates, while ensuring a frictionless customer experience.
Overview
Riskified's Chargeback Guarantee is a comprehensive solution that protects e-commerce merchants from the financial and operational impact of fraud-related chargebacks. Designed to address the complexities of e-commerce fraud while optimizing the customer experience, this solution leverages advanced machine learning algorithms and vast global data to make real-time, accurate decisions on each transaction. By taking on the financial liability for approved transactions, Riskified removes the uncertainty and risk associated with online payments, allowing e-commerce merchants to focus on growth and customer satisfaction. By adopting Riskified's Chargeback Guarantee, e-commerce merchants can unlock new growth opportunities while mitigating the risks traditionally associated with e-commerce fraud. The solution empowers merchants to focus on delivering an exceptional customer experience, knowing that their transactions are secure and their revenue protected. This product is ideal for businesses looking to reduce costs, drive revenue, and expand confidently in the ever-evolving digital landscape.
Highlights
- Increased Approval Rates: Unlike traditional fraud prevention systems that rely heavily on rigid rules, Riskified's machine-learning models adapt in real time, drawing insights from billions of transactions across multiple industries and markets. This leads to higher approval rates, enabling merchants to capture more revenue without compromising on fraud prevention.
- Zero Fraud Liability: With Chargeback Guarantee, Riskified assumes full liability for fraud-related chargebacks on approved orders. This means that any chargeback resulting from a fraudulent transaction is covered by Riskified, relieving merchants of the burden of potentially costly chargeback fees and losses. By shifting this liability, merchants can confidently expand into new markets and serve a broader customer base without fear of fraud impacting their bottom line.
- Enhanced Customer Experience: Riskified's advanced decision-making process minimizes friction during the checkout process, reducing false declines that can frustrate genuine customers. This streamlined experience fosters customer loyalty and supports long-term business growth.
Details
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/12 months | Overage cost |
|---|---|---|
Transaction Fraud Review | $60,000.00 |
Vendor refund policy
No refunds
Custom pricing options
Request a private offer to receive a custom quote.
Legal
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Delivery details
Software as a Service (SaaS)
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Vendor resources
Support
Vendor support
AWS infrastructure support
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Customer reviews
0 ratings
0 AWS reviews
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214 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Luxury Goods & Jewelry
Great experience with Riskified
Reviewed on Aug 16, 2023
Review provided by G2
What do you like best about the product?
Thanks to Riskified, the monitoring of fraud payment is simple and the efficiency of the machine learning had a great impact on the KPI's. The webapp is user friendly as well, and the relationship with our account manager is great.
What do you dislike about the product?
I think the Asian market isn't yet well managed by Riskified. Besides, it could be intersting to be notified if there is a change in the algorithm.
What problems is the product solving and how is that benefiting you?
The first issue was the fraudulent chargebacks that was reduced by Riskified, which helped the authorization rate to increase. The review is now automatic, there is no need to review manually 30% of the orders.
Disputing chargebacks is also time saver.
Disputing chargebacks is also time saver.
Tania C.
It’s a relationship - you’ll get what you put in
Reviewed on Aug 08, 2023
Review provided by G2
What do you like best about the product?
Riskified has a strong analytics team which can provide great insight on risk vectors that may have been undetectable by your organization.
They have a very strong modelling team which are constantly looking at and revising their models to apply to current day trends.
They have a very strong modelling team which are constantly looking at and revising their models to apply to current day trends.
What do you dislike about the product?
If you have a very niche product, you will need to provide continuous feedback in order to have the model trained to accommodate your customer base and reduce false declines.
What problems is the product solving and how is that benefiting you?
They have a large team dedicated to risk mitigation so we don't have the build this team in-house. They're also experts in the industry which can be hard to hire for therefore having them do this has saved us time and effort
Marcelo R.
Really positive Experience
Reviewed on Aug 08, 2023
Review provided by G2
What do you like best about the product?
Platform is ricj in details and enable the user to proceed with a deeper analisys. Also apart of the filters, the portal is really intuitive and help on the end user trainning.
What do you dislike about the product?
Portal is quite slow sometimes, Also the filtering on Portal could be more user friendly, The initial end time does not aplly the local timezone, then leads the user to incorrect filters.
What problems is the product solving and how is that benefiting you?
Fraud issues, High levels of Chargebacks.
Apparel & Fashion
Good performance and fast solutions
Reviewed on Aug 08, 2023
Review provided by G2
What do you like best about the product?
It is easy to use. Very friendly-tool.
The customer service center is very quick to respond and our Account Manager (Tehila) is helping us a lot with the tool.
And the dashboards are easy to use.
The customer service center is very quick to respond and our Account Manager (Tehila) is helping us a lot with the tool.
And the dashboards are easy to use.
What do you dislike about the product?
We are having some problems with the Second Look option (but they are quickly managing it to solve it)
What problems is the product solving and how is that benefiting you?
The tool has been able to decrease the rate of chargebacks we had in the Japanese market and increase the approval rate.
Soiartze R.
Excellent Machine Learning tool
Reviewed on Aug 08, 2023
Review provided by G2
What do you like best about the product?
I have worked in the E-commerce Fraud industry for the last 9 years, working with different fraud solutions. I can 100 % say that Riskified is the best one so far. The accuracy of the decisions is impeccable, the dashboards and the tool are very user-friendly. Their chargeback guarantee model is revolutionary. From the implementation team to the account management their services are exceptional. Is a great partner to work with. It is not only a fraud tool, but also a transversal tool that will impact many areas of your company, from sales to customers' experience in the checkout.
I will highly recommend this tool to any company that wants to accurately fight fraud.
I will highly recommend this tool to any company that wants to accurately fight fraud.
What do you dislike about the product?
There is nothing bad I will say about Riskified.
What problems is the product solving and how is that benefiting you?
Riskified has reduced our Fraud Chargeback rate to the minimum as well as increased sales. It has also removed friction for the customers in the checkout by removing 3DS.