Sold by: Riskified
Deployed on AWS
Riskified's Chargeback Guarantee protects e-commerce merchants from fraud-related chargebacks, covering losses and increasing approval rates, while ensuring a frictionless customer experience.
4.4
Overview
Riskified's Chargeback Guarantee is a comprehensive solution that protects e-commerce merchants from the financial and operational impact of fraud-related chargebacks. Designed to address the complexities of e-commerce fraud while optimizing the customer experience, this solution leverages advanced machine learning algorithms and vast global data to make real-time, accurate decisions on each transaction. By taking on the financial liability for approved transactions, Riskified removes the uncertainty and risk associated with online payments, allowing e-commerce merchants to focus on growth and customer satisfaction. By adopting Riskified's Chargeback Guarantee, e-commerce merchants can unlock new growth opportunities while mitigating the risks traditionally associated with e-commerce fraud. The solution empowers merchants to focus on delivering an exceptional customer experience, knowing that their transactions are secure and their revenue protected. This product is ideal for businesses looking to reduce costs, drive revenue, and expand confidently in the ever-evolving digital landscape.
Highlights
- Increased Approval Rates: Unlike traditional fraud prevention systems that rely heavily on rigid rules, Riskified's machine-learning models adapt in real time, drawing insights from billions of transactions across multiple industries and markets. This leads to higher approval rates, enabling merchants to capture more revenue without compromising on fraud prevention.
- Zero Fraud Liability: With Chargeback Guarantee, Riskified assumes full liability for fraud-related chargebacks on approved orders. This means that any chargeback resulting from a fraudulent transaction is covered by Riskified, relieving merchants of the burden of potentially costly chargeback fees and losses. By shifting this liability, merchants can confidently expand into new markets and serve a broader customer base without fear of fraud impacting their bottom line.
- Enhanced Customer Experience: Riskified's advanced decision-making process minimizes friction during the checkout process, reducing false declines that can frustrate genuine customers. This streamlined experience fosters customer loyalty and supports long-term business growth.
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
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Dimension | Cost/12 months | Overage cost |
|---|---|---|
Transaction Fraud Review | $60,000.00 |
Dimensions summary
This contract covers a single billing dimension: Transaction Fraud Review, charged per unit. You pay based on the volume of transactions Riskified reviews for fraud. The pricing scales with the number of transactions processed, so your cost grows as your review volume grows. There are no separate tiers or instance sizes to choose from. You commit to a contract and are billed against the reviewed transaction count. This structure ties your spend directly to how many orders pass through fraud review.
Top-of-mind questions for buyers
One unit is a single order that passes through Riskified's fraud review. The platform analyzes each transaction in real time and returns an approve or decline decision. Each order submitted for review counts as one billable unit, so your count matches the number of orders screened.
Yes. You pay per transaction reviewed, so cost rises as review volume rises. Adding new markets, verticals, or payment methods like ACH, open invoices, and digital wallets increases the number of reviewed orders. There are no separate tiers to select; the count simply scales with your order flow.
Chargeback Guarantee covers approved orders, and Riskified covers chargebacks on those decisions. Recover, which verifies borderline orders, is included in Chargeback Guarantee. The marketplace listing bills a single dimension: Transaction Fraud Review per unit. Any add-on services beyond this dimension are not shown here, so confirm scope with the vendor.
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Delivery details
Software as a Service (SaaS)
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Support
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Customer reviews
Goran L.
Riskified’s Innovative Tech and Collaborative Growth Culture
Reviewed on Aug 23, 2026
Review provided by G2
What do you like best about the product?
I like the way Riskified uses technology and innovation to solve business challenges. I also appreciate the opportunities to learn, grow and collaborate with colleagues.
What do you dislike about the product?
There is not much I dislike about Riskified. Overall I am happy with the company and the working environment and the opportunities to grow professionaly.
What problems is the product solving and how is that benefiting you?
Riskified helps businesses reduce fraud and make online transactions safer. This benefits me by creating a more secure and reliable working environment. Also, the company allows me to be part of a company that solves real problems for business.
Financial Services
Riskified’s AI Decision Engine Boosted ROI and Eliminated Manual Reviews
Reviewed on Aug 20, 2026
Review provided by G2
What do you like best about the product?
What stands out most about Riskified is how effectively its AI-driven decision engine improves our bottom line. The real-time intelligence is incredibly accurate, which has allowed us to approve significantly more borderline transactions while shifting the chargeback risk off our hands—delivering a massive boost to our overall ROI.
The initial onboarding and API integration were straightforward and well-supported by their technical team, making the transition seamless. Day-to-day, the UI/UX is clean and intuitive; looking up specific transaction logs or analyzing approval metrics takes just a few seconds. Whenever we hit an edge case, their support team is responsive and knowledgeable. It has completely eliminated the manual review bottleneck for our operations team.
The initial onboarding and API integration were straightforward and well-supported by their technical team, making the transition seamless. Day-to-day, the UI/UX is clean and intuitive; looking up specific transaction logs or analyzing approval metrics takes just a few seconds. Whenever we hit an edge case, their support team is responsive and knowledgeable. It has completely eliminated the manual review bottleneck for our operations team.
What do you dislike about the product?
While the overall platform is solid, the primary area for improvement is decision latency on rare edge cases. During peak shopping events, we occasionally notice slight performance delays where a tiny fraction of flagged transactions take a bit longer than expected to resolve decisions.
Additionally, because the AI model acts as a "black box" to protect its security logic, it can sometimes be difficult to understand the exact reasons behind a specific decline without reaching out to support. Providing deeper, real-time insights or granular performance logs within the dashboard for rejected orders would make troubleshooting much faster for our internal team.
Additionally, because the AI model acts as a "black box" to protect its security logic, it can sometimes be difficult to understand the exact reasons behind a specific decline without reaching out to support. Providing deeper, real-time insights or granular performance logs within the dashboard for rejected orders would make troubleshooting much faster for our internal team.
What problems is the product solving and how is that benefiting you?
Riskified directly solves the challenge of false declines and chargeback financial risk. Before using it, our fraud team had to spend significant time manually reviewing flagged transactions, which created order fulfillment delays and ultimately led to lost revenue when legitimate customers were turned away.
By offloading fraud decisions to Riskified's automated platform, we've drastically reduced chargeback overhead while increasing our approval rates across international markets. It saves our operational team dozens of hours each week, speeds up processing times, and ensures we capture maximum revenue without worrying about fraud liabilities.
By offloading fraud decisions to Riskified's automated platform, we've drastically reduced chargeback overhead while increasing our approval rates across international markets. It saves our operational team dozens of hours each week, speeds up processing times, and ensures we capture maximum revenue without worrying about fraud liabilities.
Сергій .
Real-Time Fraud Prevention That Boosts Approvals
Reviewed on Aug 20, 2026
Review provided by G2
What do you like best about the product?
Riskified does a great job with automated order scoring and fraud prevention (chargeback guarantee). What I like most is that the system makes decisions in real time, saving our team from having to manually review suspicious transactions. This has significantly increased our approval rate and reduced false positives.
What do you dislike about the product?
Sometimes it’s difficult to understand the exact reasoning behind why certain border-line orders are declined, as the AI decision-making process feels like a black box. Having more granular insights into specific risk signals would be helpful.
What problems is the product solving and how is that benefiting you?
We struggled with false positives that were driving legitimate customers away, as well as high overhead costs for fraud management. Riskified enabled us to safely accept more orders globally without increasing our fraud exposure. It saved our team hundreds of hours in manual checks and helped boost our overall revenue.
Nadè B.
Strong Fraud Prevention, but a Steep Learning Curve
Reviewed on Aug 20, 2026
Review provided by G2
What do you like best about the product?
I like Riskified’s focus on preventing fraud while helping businesses grow and improve the customer experience.
What do you dislike about the product?
The complexity of some features and the learning curve can be a bit challenging at first.
What problems is the product solving and how is that benefiting you?
Riskified helps prevent fraud and reduce payment risks, making transactions safer and helping businesses approve more legitimate customers.
Victor A.
Effortless Fraud Prevention with Real-Time Decisioning
Reviewed on Aug 06, 2026
Review provided by G2
What do you like best about the product?
I use Riskified to prevent fraud, and I like that it helps identify suspicious transactions and unusual patterns. The platform is easy and straightforward, which I really appreciate. I find the real-time fraud decisioning very useful, as it helps us approach things better. The initial setup was super easy and straight, making the whole process smooth.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I use Riskified to prevent frauds by identifying suspicious transactions and unusual patterns, improving our approach with real-time fraud decisioning.