Overview
Live Phase Tracking
Know exactly where you are in the 4,000+ phase journey.
Live Phase Tracking
Audit-Ready Logs & Documentation
IT-Conductor SUMMon is an enhancement to SAP Software Update Manager (SUM), designed to overcome the inherent limitations of SAP native tools. SAP SUM is widely used for upgrades, conversions, and migrations, yet it offers very limited transparency, only showing current phases, lacking visibility into logs, errors, or historical data, and often relying on unreliable SUM mail alerts.
IT-Conductor SUMMon addresses these critical gaps by transforming a traditionally opaque, manual process into a collaborative and monitored workflow. It introduces dashboards for time upgrade tracking, automated log collection per phase, intelligent alerts, ticket-based incident handling, and embedded documentation like comments and screenshots.
Highlights
- Comprehensive Upgrade Visibility: Provides live dashboards, progress tracking, and detailed monitoring of every SAP SUM phase, including logs, job activity, and errors.
- Collaborative & Automated Workflow: Enables team-based SAP upgrade management with integrated ticketing, documentation, and intelligent alerts to reduce delays and miscommunication.
- Post-Upgrade Reporting & Audit Readiness: Automatically collects historical data, screenshots, and phase-level metrics, creating a complete audit trail for compliance.
Details
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Features and programs
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Pricing
Dimension | Description | Cost/12 months |
---|---|---|
Base Yearly Bundle | Includes up to 4 system upgrades or migrations per year, with comprehensive monitoring of all source, target, and migration environments. | $10,000.00 |
Additional Upgrades | Additional upgrades or migrations available at an extra charge. | $2,000.00 |
Vendor refund policy
As per the IT-Conductor Subscription Service Agreement (aka EULA), IT-Conductor does not issue refunds for monthly or annual terms. If you are on a paid plan, you can cancel at any time, but you will not receive a refund for any unused portion of your subscription. For multi-year terms, unused years can be refunded.
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