Druva Data Security Cloud - Backup and Recovery [Private Offer Only]

What do you like best about the product?

The onboarding team helped us get onboarded quickly, which has made a world of difference for our team, especially since we already have a lot on our plates.

What do you dislike about the product?

I don’t like having to call in to contact support. We ran into an issue with SSO and had to phone a number to get it resolved, even though most businesses offer chat or email support.

What problems is the product solving and how is that benefiting you?

Before, we didn’t have any backup solution for our data. Once we convinced leadership, we knew security had to be a main focus for us, and Druva Security seemed like the best fit—especially for protecting against ransomware.

What do you like best about the product?

Druva Data Security Cloud is its simple, cloud-based approach to data protection. The centralized management, strong security features, immutable backups, and fast recovery capabilities make it easy to protect data without managing complex backup infrastructure.

What do you dislike about the product?

Reporting customization is limited, and some configuration and restore processes could be simpler.

What problems is the product solving and how is that benefiting you?

Druva simplifies backup and recovery, protects against data loss and ransomware, and reduces infrastructure and administrative effort.

What do you like best about the product?

The most useful portion of this product for my information technology role has been the backup client that we use daily. This has an easy-to-use interface, solid backup and restore options, and integrations if you so choose. It is quick with both backups and restore, and the ROI on this product in terms of time has been meaningful. The automated email and soon to be integrated AI makes things easy on both the technical and non-technical side.

What do you dislike about the product?

The only thing that does not meet the requirements of our general purpose is a lack of deadlines for the deletion of preserved users. Other than that, this tool has been easy to support and onboard our users with.

What problems is the product solving and how is that benefiting you?

It helps ensure that data for executive-level or remote positions is backed up in a timely manner and can be restored if someone needs a new laptop shipped to them.

Druva Data Security Cloud is mainly used for endpoint and server backup. If a customer needs to back up their machines, such as laptops or desktops, that is the first use case. The second use case is when a customer needs to back up a server. Since most customers are going virtual and depending on virtual machines, virtual machine backup is also becoming very popular.

Druva Data Security Cloud is a plug-and-play product. I know a couple of solutions that require you to purchase a dedicated server for the backup and then they work, for example, Veeam. Although Veeam also has a complete cloud solution, their main selling solution requires a dedicated server for the backup. Druva Data Security Cloud is a completely plug-and-play product. You do not need to have a server. You just need to install the agents and deploy it to the end-users. I would say ease of deployment is a major advantage.

They also offer a pay-as-you-go model if a customer is using the MSP, which saves a lot of cost. They offer global deduplication as well. I think this feature is very exclusive to Druva Data Security Cloud. Not many providers are offering this solution. These are the major points that make Druva Data Security Cloud a good solution compared to others.

If a customer is using legacy infrastructure, such as in-house servers or in-house data centers, that is where Druva Data Security Cloud does not perform well as a backup solution. I think it is one area where they can improve.

Legacy infrastructure is mainly used by schools, universities, and government institutions. Because they have some critical data that they cannot put on the cloud, it makes sense that this is a limitation.

In this organization, it is going to be almost a year, but I have dealt with Druva Data Security Cloud for approximately four years.

Druva Data Security Cloud responds within the given SLAs. Support-wise, there should not be any issues. I personally have not heard of any complaints from customers regarding Druva Data Security Cloud's support. That describes how good their support is.

Druva Data Security Cloud does require installation and deployment. It also requires monitoring on how much storage has been used by the customer. If the customer has exceeded the data pool, then we need to notify them that their data pool is already filled up and overage charges might be applied after that.

I think a day is what it takes for a mid-sized company.

We have our engineers who go on-site or can perform the deployment remotely, depending on the situation.

The setup cost is reasonable.

I have dealt a couple of times with Acronis, but I am not specific about the products.

Druva Data Security Cloud is what I mention, because we deal with them and we use them as well. We also have a little bit of Veeam because we are reselling Veeam.

We are slowly transitioning to the MSP model, wherein we sell Druva Data Security Cloud as our service and are basically acting as a Managed Service Partner.

We purchased through channel partners, but now since we are a Managed Service Partner and offering them as a service, we purchase directly through Druva Data Security Cloud.

I think Druva Data Security Cloud would be top-tier because it has all the major compliances: PCI DSS, GDPR, and HIPAA. I think they have all the certifications and they are pretty much compliant.

Personally, I have not heard of or used VMware. We no longer work with VMware since it was acquired by Broadcom, as our partnership was actually cancelled by Broadcom since we do not do a lot of VMware business.

I give this review a rating of 9.

Public Cloud

Amazon Web Services (AWS)

What do you like best about the product?

So far, my account rep and the support team have been pretty good and responsive whenever I’ve needed help. The main product also seems to work well overall.

What do you dislike about the product?

I don't like the user interface. I haven't tried any of the other products aside from the Enterprise Workloads backups.

What problems is the product solving and how is that benefiting you?

It is our cloud backup for mission critical servers. We have an On-prem backup system as well but it's always good to have at least 2 backup solutions.