Sold by: Kore.ai
Deployed on AWS
In todays fast-paced world, efficiency is the key to success. Meet AI for Work, your ultimate AI-powered partner that helps employees at all levels to work smarter and faster. Whether accurately retrieving enterprise knowledge, streamlining routine tasks, optimizing workflows, or providing instant support, AI for Work is here to make work life easier and more productive
4.6
Overview
AI for Work is an enterprise-ready AI solution designed to help employees work smarter and faster. Whether managing requests, approvals, or retrieving knowledge, it enables intelligent automation, freeing employees to focus on high-value tasks.
Enhance information discovery with enterprise-grade RAG search, delivering accurate results through customizable AI models, tailored chunking strategies, and built-in guardrails. Streamline employee engagement and lifecycle management by publishing pre-built AI agents for HR, recruitment, and IT while maintaining control over security and access. Integrated analytics give managers real-time insights into AI adoption, performance, and cost optimization, driving smarter decisions across the organization. If you want to see a demo, click here to talk with AI experts.
With intelligent automation, robust security, and governance, AI for Work boosts productivity, streamlines operations, and fosters innovation. Seamless integrations and flexible deployment options enable businesses to scale AI adoption while ensuring compliance and control confidently
Highlights
- Enterprise Search: Enhance knowledge retrieval with enterprise-grade RAG search, featuring customizable LLM selection, tailored chunking, and response validation
- Automate: Customize or configure AI Agents through a no-code interface, turning intent into actions for seamless and efficient automation
- Orchestrate: Trigger the right AI Agent based on user queries to automate workflows, integrating multiple platforms for efficient execution. Govern: Maintain control over user management, usage monitoring, security settings, and analytics, ensuring secure, compliant, and data-driven AI operations
Details
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Deployed on AWS
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Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/12 months |
|---|---|
AI for Work Enterprise Support | $40,000.00 |
AI for Work Non Production Cloud Environment | $40,000.00 |
Dimension | Description | Cost/unit |
|---|---|---|
AI for Work | AI for Work Per User per Month | $40.00 |
AI for Work ITAssist | AI for Work ITAssist per User per Month | $10.00 |
AI for Work HRAssist | AI for Work HRAssist per User per Month | $10.00 |
AI for Work RecruitAssist | AI for Work RecruitAssist per User per Month | $10.00 |
AI For Work - AI for Process Add-On | AI for Process within AI for Work per User per Month | $10.00 |
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As part of our support services, we resolve customer queries quickly, efficiently and cost effectively using our highly skilled support team. Our support team will identify your problem and come up with a solution promptly. We provide 24/7 support as per agreed SLAs with the client
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In todays fast-paced world, efficiency is the key to success. Meet AI for Work, your ultimate AI-powered partner that helps employees at all levels to work smarter and faster. Whether accurately retrieving enterprise knowledge, streamlining routine tasks, optimizing workflows, or providing instant support, AI for Work is here to make work life easier and more productive
AI for Work, powered by the Kore.ai Agent Platform, reimagines enterprise productivity with Agentic AI, where AI agents not only retrieve enterprise knowledge but also execute complex workflows securely across systems and channels
Customer reviews
reviewer2834352
Chatbot projects have saved implementation time but now need better stability and updated docs
Reviewed on Apr 29, 2026
Review provided by PeerSpot
What is our primary use case?
What is most valuable?
The best features Kore.ai offers are that everything is centralized in an online platform and it is easy to use to build a production-ready chatbot.
The platform is easy to use because everything is very direct for implementation and all is on one page, which means it does not require extensive technical knowledge.
Kore.ai has positively impacted my organization. Although we did not use it for many use cases, we used it for one use case where I noticed significant improvements. It saved a lot of time in implementation. The proof of concept was very fast to implement and easy to develop.
What needs improvement?
I do not see any need for improvement in Kore.ai, as I found no challenges or missing features.
However, there could be more documentation in the latest versioning of the platform. I found that the previous documentation was outdated.
For how long have I used the solution?
I have been working in my current field for four years.
What do I think about the stability of the solution?
In my experience, Kore.ai is not stable.
What do I think about the scalability of the solution?
I do not know about Kore.ai's scalability and whether it has met my needs as my project grows or changes.
How are customer service and support?
I did not communicate with Kore.ai customer support, so I have no experience to share.
Which solution did I use previously and why did I switch?
Before Kore.ai, I used Microsoft, and I did not switch to Kore.ai. However, we also tested Kore.ai because it offered many tools ready to test.
How was the initial setup?
I encountered some minor problems in the setup for the proof of concept, but nothing significant.
What about the implementation team?
My company does not have a business relationship with this vendor other than being a customer.
What was our ROI?
I have seen a return on investment from using Kore.ai, as it saved time for the implementation project.
What's my experience with pricing, setup cost, and licensing?
I did not get access to pricing, setup cost, and licensing information because my organization handled that for me in my previous work.
Which other solutions did I evaluate?
Before choosing Kore.ai, we also tested Amazon AWS , but it was not very effective.
What other advice do I have?
I do not want to add anything else about the features, including integrations or analytics, as there is nothing else that stands out.
My advice to others looking into using Kore.ai is that they can try it because it can be the solution. I would rate this product a 7 out of 10.
Computer Software
Easy to Learn and Set Up, Modular Platform for Automation and Support
Reviewed on Apr 28, 2026
Review provided by G2
What do you like best about the product?
Easy to learn, setup, and manageable modular structured platform for automation and support
What do you dislike about the product?
Minor issues and inconsistencies across docs and platoform
What problems is the product solving and how is that benefiting you?
All in one AI Powered automation, Live Knowledge base and contact center platform.
Yashwanth K.
A Great First Platform for Learning and Building Chatbots
Reviewed on Apr 28, 2026
Review provided by G2
What do you like best about the product?
This is the first platform I’ve ever used to learn, try things out, and build chatbots. Because of that, I genuinely liked everything about it.
What do you dislike about the product?
One thing I don’t like about Kore.AI is the agent node performance during chat conversations. At times, the agent node stops working, and we have to log out and log back in, and also refresh the page, to get it working again.
What problems is the product solving and how is that benefiting you?
So far, I’ve learned about automation AI, contact center AI, and a little bit about search AI. I find all of these areas quite useful for many real-time applications that people use in day-to-day life.
Vincent Miraflor
Automation has simplified handling incoming emails and is saving significant time daily
Reviewed on Apr 28, 2026
Review from a verified AWS customer
What is our primary use case?
I have been using Kore.ai for two years. My main use case for Kore.ai is to automate incoming emails.
What is most valuable?
The best features Kore.ai offers include an easy interface, which was facilitated by the effective training that I received. Kore.ai has positively impacted my organization by simplifying the process of responding to emails and streamlining the workflow, saving me considerable time.
What needs improvement?
Kore.ai works fine and does not need any improvement.
For how long have I used the solution?
I have been working in my current field for six years.
What do I think about the stability of the solution?
Kore.ai is stable.
What do I think about the scalability of the solution?
The scalability of Kore.ai is good.
How are customer service and support?
Customer support for Kore.ai is good.
Which solution did I use previously and why did I switch?
Before choosing Kore.ai, I evaluated other options.
What was our ROI?
I have definitely seen a return on investment because I saved time.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing was that everything was easy and straightforward.
What other advice do I have?
My advice to others looking into using Kore.ai is that it is a good system. I would rate this review 9 out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Lance S.
Flexible AI with Seamless LLM Integration
Reviewed on Apr 27, 2026
Review provided by G2
What do you like best about the product?
I like Kore.AI's flexibility, which allows me to adapt to different projects easily. I also appreciate its tight integration with LLMs, which helps in understanding different languages across multiple places. This integration significantly enhances the capabilities of Kore.AI for my projects.
What do you dislike about the product?
We could get quicker resolution on support tickets
What problems is the product solving and how is that benefiting you?
Kore.AI eliminates the need for additional people answering the phone in our call center projects eliminate data entry errors.