Sold by: Sarvam AI
Deployed on AWS
Sarvam Samvaad, our enterprise-grade Conversational AI Platform, is built to help enterprises build, test, and launch AI agents tailored for India. Exceptionally fluent in 11 Indian languages with authentic accents, it powers seamless interactions across telephone, WhatsApp, web, and apps, ensuring users can engage effortlessly, no matter the channel. Designed for production-grade performance, Sarvam Samvaad deploys AI agents that work around the clock, follow every instruction, and handle complex phrases, alphanumerics, and proper nouns with high precision. The platform makes it easy to move from pilot to production with rapid time-to-value, supporting every step from crafting and customizing the agent to integrating knowledge bases and connecting with top telephony providers. Once live, advanced analytics help data teams monitor every conversation performance and extract deeper insights from call logs.
Overview
Sarvam Samvaad is an enterprise-grade Conversational AI Platform designed to support organizations in building, testing, and deploying AI agents specifically for India's multilingual landscape. The platform supports 11 Indian languages, including regional dialects and romanized scripts, ensuring that agents can engage users in their preferred language. Sarvam Samvaad handles a range of conversational tasks. It can manage interruptions, respond quickly (under a second), and understand colloquial language. The system is designed to handle production-level demands, making it suitable for high-volume interactions across various industries. The platform supports multiple deployment channels. For telephony, it manages both inbound and outbound calls with low latency and interruption handling. On WhatsApp, agents handle text, voice notes, and voice calls, accommodating both standard and romanized scripts. For web and mobile (Android/iOS), SDKs are available in JavaScript, React Native, and Flutter. Setting up an AI agent on Sarvam Samvaad can be done in a short time. Users can write conversational instructions, connect knowledge bases, and integrate with external tools and CRM systems. The platform also allows customization of agent voices, language switching, and interruption management to suit different use cases. Sarvam Samvaad supports the deployment of campaigns at scale. Users can integrate telephony providers, CRM systems, and databases to manage inbound and outbound call handling. Event-driven campaigns can be launched, and A/B testing can be conducted to refine strategies. The platform includes analytics tools to track conversation performance. Teams can monitor call logs and conversation data, exporting it to external visualization tools for deeper analysis. This helps in measuring agent performance and improving customer interactions over time. The platform supports conversations in 11 Indian languages, reducing the need for hiring human agents with multiple language skills. It handles colloquial language and interruptions effectively, enables quick deployment with minimal setup time, offers flexibility across multiple communication channels, and provides analytics to measure performance and refine strategies.
Highlights
- Sarvam Samvaad, our enterprise-grade Conversational AI Platform, is built to help enterprises build, test, and launch AI agents tailored for India.
Details
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Deployed on AWS
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Dimension | Description | Cost/12 months |
|---|---|---|
Pulse | 60 Second Pulse | $575,000.00 |
Overage | Additional Usage | $575,000.00 |
Dimensions summary
This contract prices the conversational agent platform on usage. You commit to a Pulse allocation, measured in 60-second increments of agent interaction. This forms your base entitlement under the contract. The Overage dimension covers additional usage beyond your committed Pulse amount. You pay Overage only when your consumption exceeds the base allocation. The two dimensions work together: Pulse sets your committed capacity, and Overage handles anything past it. Pricing scales with how much you use, so higher interaction volume draws down Pulse first, then bills as Overage.
Top-of-mind questions for buyers
One Pulse equals a 60-second increment of agent interaction on the platform. Your committed Pulse allocation sets the base capacity you pay for. The platform measures conversation time and draws it against this allocation in these 60-second blocks.
Usage draws down your committed Pulse allocation first. Once you exceed that base amount, extra interaction time bills under the Overage dimension. Overage charges apply only to consumption past your committed capacity, so you pay for additional usage as it occurs.
Yes. The platform handles voice calls, messaging, and in-app chat from one system. Interaction time across these channels draws against your Pulse allocation. It works across multiple Indian languages and connects to your existing business systems for data and outcomes.
www.sarvam.ai
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