Sold by: Perfsys: AWS Partner for Startups
AWS technical support for startups and small teams. Includes cost audits, monitoring, and on-demand troubleshooting. Ideal for MVPs, pilot projects, and internal tools that need expert AWS help without a full DevOps team.
Overview
We help early-stage startups and small teams stay lean on AWS. We focus on core operations:
AWS cost audits to eliminate waste Serverless and container stack monitoring for health and reliability Query-based issue resolution to address infrastructure problems as they arise
You get practical support without heavy DevOps overhead. Ideal for MVPs, internal tools, and cost-conscious cloud users.
Highlights
- Designed for MVPs and small internal tools Includes cost audit, monitoring, and fast troubleshooting Helps you scale on AWS without hiring a full DevOps team
Details
Categories
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Basic Support | 20h/month | $800.00 |
Basic Support Light | 10h/month | $400.00 |
Basic Support Plus | 23h/month | $940.00 |
Basic Support Super Light | 1h/month | $10.00 |
Dimensions summary
This listing offers four support options priced by the number of engineer hours you receive each month. Each option is a contract for a fixed monthly hour allotment: 1 hour, 10 hours, 20 hours, or 23 hours. You choose the level of hands-on AWS support that matches your workload and how much monthly help you need. Pricing scales with the size of the hour bucket you commit to. All options deliver monitoring, troubleshooting, and cost visibility from senior AWS engineers, so the main difference is the volume of support hours included.
Top-of-mind questions for buyers
An hour is engineer time your AWS environment receives each month. Senior AWS engineers apply these hours to monitoring, troubleshooting, cost audits, and operational support. The hours reset monthly and reflect the volume of hands-on help included in your chosen plan.
Engineers spend your hours on AWS service monitoring, cost audits and cost insights, troubleshooting AWS issues, and basic operational support. Access to senior AWS engineers is included, with no root access required. Permissions are agreed in advance through defined roles, so you keep control of your account.
Yes. You can move to a plan with more or fewer monthly hours as your workload changes. The provider designs plans to match your current stage rather than lock you into a fixed level, so you adjust the hour allotment over time.
perfsys.com
Helpful?
Vendor refund policy
None
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Buyers receive up to 20 hours of monthly technical support. This includes AWS services monitoring, billing and usage audit, and issue troubleshooting.
Email: company@perfsys.com Website:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Production-grade AWS support for mid-sized or growing teams. Includes disaster recovery, Kubernetes readiness, backups, and workload migration.
Perfsys provides expert AWS Cloud Consulting Services and hands-on implementation for startups and SMBs. We help teams design, build, and optimize secure, scalable cloud environments using AWS-native best practices. Our engineers deliver cloud architecture, DevOps automation, serverless development, data pipelines, AI integrations, and application modernization on services such as Lambda, ECS, EKS, API Gateway, DynamoDB, RDS, CloudFormation, and Amazon Bedrock. Whether you are migrating, modernizing, or launching an MVP on AWS, Perfsys ensures a reliable and cost-efficient foundation for your product.
Accelerate your journey to market success with Perfsys. Utilize our Agile MVP Development process, designed to swiftly deploy your Minimum Viable Product (MVP) on AWS, ensuring rapid innovation and market readiness.
Managed AWS support for startups and small teams. 20 hours/month of hands-on cloud monitoring, cost audits, and issue troubleshooting. One flat price, no complexity.
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.