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    t.Support BASIC

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    Sold by: Perfsys 
    Lightweight AWS support for startups and internal tools. Includes cost audits, monitoring, and on-demand troubleshooting. Good for MVPs and small teams building fast on AWS.

    Overview

    We help early-stage startups and small teams stay lean on AWS. We focus on core operations:

    AWS cost audits to eliminate waste Serverless and container stack monitoring for health and reliability Query-based issue resolution to address infrastructure problems as they arise

    You get practical support without heavy DevOps overhead. Ideal for MVPs, internal tools, and cost-conscious cloud users.

    Highlights

    • Designed for MVPs and small internal tools Includes cost audit, monitoring, and fast troubleshooting Helps you scale on AWS without hiring a full DevOps team

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    t.Support BASIC

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (2)

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    Dimension
    Description
    Cost/month
    Basic Support
    20h/month
    $800.00
    Basic Support Light
    10h/month
    $400.00

    Vendor refund policy

    None

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Buyers receive up to 20 hours of monthly technical support. This includes AWS services monitoring, billing and usage audit, and issue troubleshooting.

    Email: company@perfsys.com  Website:

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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