Sold by: Perfsys: AWS Partner for Startups
Production-grade AWS support for mid-sized or growing teams. Includes disaster recovery, Kubernetes readiness, backups, and workload migration.
Overview
Perfsys CloudCare STANDARD is built for teams operating production-grade workloads on AWS. In addition to everything in the BASIC package, it includes:
Well-Architected Reviews to align your infrastructure with AWS best practices
Kubernetes and container support to ensure your apps scale reliably
Backup setup, monitoring, and disaster recovery (24h SLA)
DDoS protection review and mitigation planning
AWS-required maintenance coverage
Workload migration support for lift-and-shift or cloud-native transitions
Ideal for fast-growing companies looking to scale securely and efficiently without hiring a full DevOps team.
Highlights
- Includes DR, backup, and container support Designed for scaling production workloads Helps teams meet AWS best practices with ease
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Standart Support | 30h/month | $1,200.00 |
Dimensions summary
This listing sells one support package billed as a contract. You commit to a fixed block of 30 support hours per month, delivered by senior AWS engineers. Pricing is a single flat dimension tied to that monthly hour allotment, not to usage or the size of your AWS environment. The Standard package builds on reactive support with reliability, backup, and readiness services. You retain full control of your AWS account, and support hours reset each month for the duration of your contract term.
Top-of-mind questions for buyers
Hours cover work by senior AWS engineers on your environment. This includes monitoring, troubleshooting, Well-Architected Reviews, backup setup, disaster recovery response, required AWS maintenance, and workload migration support. The engineers execute operations while your team retains full control of the AWS account.
The package bills a flat monthly amount for the 30-hour block. You pay the same whether or not you use all hours. The allotment covers monitoring, backup, disaster recovery, and migration support. Hours reset each month rather than carrying over.
This package does not include 24/7 SLA-backed incident response, advanced network and DDoS protection, or compliance audits. The disaster recovery SLA here provides a response within 24 hours. Round-the-clock coverage and compliance guidance sit outside this package's scope.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Buyers receive up to 30 hours of monthly technical support. This includes everything in BASIC, plus container and DR support, backup setup, and AWS workload migration. Support is provided via email with a 1-business-day SLA.
Email: company@perfsys.com Website:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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