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    t.Support STANDARD

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    Sold by: Perfsys 
    Production-grade AWS support for mid-sized or growing teams. Includes disaster recovery, Kubernetes readiness, backups, and workload migration.

    Overview

    t.Support STANDARD is built for teams operating production-grade workloads on AWS. In addition to everything in the BASIC package, it includes:

    Well-Architected Reviews to align your infrastructure with AWS best practices

    Kubernetes and container support to ensure your apps scale reliably

    Backup setup, monitoring, and disaster recovery (24h SLA)

    DDoS protection review and mitigation planning

    AWS-required maintenance coverage

    Workload migration support for lift-and-shift or cloud-native transitions

    Ideal for fast-growing companies looking to scale securely and efficiently without hiring a full DevOps team.

    Highlights

    • Includes DR, backup, and container support Designed for scaling production workloads Helps teams meet AWS best practices with ease

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    t.Support STANDARD

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (1)

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    Dimension
    Description
    Cost/month
    Standart Support
    30h/month
    $1,200.00

    Vendor refund policy

    None

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Buyers receive up to 30 hours of monthly technical support. This includes everything in BASIC, plus container and DR support, backup setup, and AWS workload migration. Support is provided via email with a 1-business-day SLA.

    Email: company@perfsys.com  Website:

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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