Sold by: Perfsys: AWS Partner for Startups
Production-grade AWS support for mid-sized or growing teams. Includes disaster recovery, Kubernetes readiness, backups, and workload migration.
Overview
Perfsys CloudCare STANDARD is built for teams operating production-grade workloads on AWS. In addition to everything in the BASIC package, it includes:
Well-Architected Reviews to align your infrastructure with AWS best practices
Kubernetes and container support to ensure your apps scale reliably
Backup setup, monitoring, and disaster recovery (24h SLA)
DDoS protection review and mitigation planning
AWS-required maintenance coverage
Workload migration support for lift-and-shift or cloud-native transitions
Ideal for fast-growing companies looking to scale securely and efficiently without hiring a full DevOps team.
Highlights
- Includes DR, backup, and container support Designed for scaling production workloads Helps teams meet AWS best practices with ease
Details
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Delivery method
Deployed on AWS
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Standart Support | 30h/month | $1,200.00 |
Dimensions summary
CloudCare STANDARD is a single contract plan billed on a monthly block of support hours. You buy a set allotment of 30 hours per month, delivered by senior AWS engineers. The hours cover ongoing operations such as monitoring, troubleshooting, backups, disaster recovery readiness, security reviews, and workload migration support. There are no instance sizes, usage add-ons, or separate tiers to combine within this listing. Pricing stays predictable because you commit to the fixed monthly hour quantity rather than paying by variable usage.
Top-of-mind questions for buyers
The plan includes a block of 30 engineering hours each month, delivered by senior AWS engineers across monitoring, troubleshooting, backups, and migration work. If your work needs more than the monthly allotment, contact the vendor to discuss adjusting your plan, since the listing meters only this fixed hour quantity.
The hours cover AWS service monitoring, cost audits, issue troubleshooting, and operational support. They also include Well-Architected Reviews, basic DDoS protection, disaster recovery readiness with a 24-hour response target, backup setup and monitoring, required AWS maintenance, and workload migration support on AWS.
The fee is fixed to the 30-hour monthly block, not your AWS usage. Your underlying AWS infrastructure costs are billed separately by AWS. This support plan charges a predictable amount for the committed hours, regardless of how much compute or storage you run that month.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Buyers receive up to 30 hours of monthly technical support. This includes everything in BASIC, plus container and DR support, backup setup, and AWS workload migration. Support is provided via email with a 1-business-day SLA.
Email: company@perfsys.com Website:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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