Sold by: Ivanti
Deployed on AWS
NZTA is a cloud-based SaaS (Software as a Service) application that provides fully-managed zero-trust authentication and access control for an organization's application infrastructure.2 Nic M5 supported version.
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Overview
Ivanti Neurons Zero Trust Access (NZTA) is a cloud-based SaaS (software as a service) application that provides fully-managed zero-trust authentication and access control for an organization's application infrastructure. NZTA enables administrators to define end-to-end authorization and authentication policies that control application visibility, access, and security for all users and their devices.
Highlights
- Ivanti Neurons Zero Trust Access enables secure access from any device to enterprise apps and services in the data center or cloud.
Details
Sold by
Delivery method
Delivery option
Ivanti Zero Trust Access-2NIC-M5-New VPC
Ivanti Zero Trust Access-2NIC-M5-Existing VPC
Latest version
Operating system
CentOs 6.4
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing and entitlements for this product are managed through an external billing relationship between you and the vendor. You activate the product by supplying a license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. AWS Subscriptions have no end date and may be canceled any time. However, the cancellation won't affect the status of the external license.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Vendor refund policy
All sales are final. Consult your sales representative for evaluation options
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Ivanti Zero Trust Access-2NIC-M5-New VPC
Ivanti Neurons Zero Trust Access Secure interfaces like internal and external are connected to different subnets under same VPC. NAT gateway and LoadBalancer created based on the VPC selection. NAT gateway is mainly for internal interface and LoadBalancer is for external interface.LoadBalancer is optional.For existing VPC selection, NAT gateway and LoadBalancer will not created.
CloudFormation Template (CFT)
AWS CloudFormation templates are JSON or YAML-formatted text files that simplify provisioning and management on AWS. The templates describe the service or application architecture you want to deploy, and AWS CloudFormation uses those templates to provision and configure the required services (such as Amazon EC2 instances or Amazon RDS DB instances). The deployed application and associated resources are called a "stack."
Version release notes
Additional details
Usage instructions
To connect to the operating system, use SSH with port 6667 and public key.
Resources
Vendor resources
Support
Vendor support
24x7 Enterprise Phone Support, email support, product-specific knowledge-base and user forum.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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NZTA is a cloud-based SaaS (Software as a Service) application that provides fully-managed zero-trust authentication and access control for an organization's application infrastructure.3 Nic M5 supported version.
Customer reviews
Vusala J.
Unified ITSM with Time-Saving Automation and Easy Ticket Tracking
Reviewed on Jul 01, 2026
Review provided by G2
What do you like best about the product?
What I like most about Ivanti Neurons for ITSM is how it brings incident, change, and asset management together in one place. The automation features save time by reducing repetitive tasks, and the interface makes it easy to track and manage tickets efficiently.
What do you dislike about the product?
The interface can feel a bit outdated in some areas, and customizing workflows isn’t always as straightforward as I’d like. It also takes some time to learn all of the platform’s features.
What problems is the product solving and how is that benefiting you?
Ivanti Neurons for ITSM helps us keep support requests organized and automate routine tasks, which reduces response times and improves team productivity. It also gives better visibility into incidents and assets, making it easier to resolve issues quickly.
Anonymous
Efficient Automation with Room for Analytical Improvement
Reviewed on Jul 01, 2026
Review provided by G2
What do you like best about the product?
I really like using Ivanti Neurons for ITSM because of its self-healing bots and low-code workflow design. These features help me eliminate ticket tax and reduce mean time to resolution (MTTR) while scaling IT support efficiently. I'm also impressed by the AI routing, which allows us to scale our support without increasing headcount. Additionally, the initial setup was easy, making it a smooth transition for the team.
What do you dislike about the product?
Legacy code, reporting and advanced analytics complexity
What problems is the product solving and how is that benefiting you?
I use Ivanti Neurons for ITSM for automation and knowledge management. It eliminates ticket tax, reduces MTTR, and allows scaling IT support without increasing headcount.
Anonymous
Efficient ITSM with Generative AI, Lacks Robust Support
Reviewed on Jul 01, 2026
Review provided by G2
What do you like best about the product?
I really appreciate how Ivanti Neurons for ITSM manages everything in one place with a clear view. The advanced generative AI is the best for me as it helps my work a lot by saving my time. I also find the asset management feature valuable because it's good that all data can be looked up on one site. It's great that we can streamline service delivery and automate some aspects of it, like when a user requests hardware and it's directed to the resolver group. The initial setup was very easy for us.
What do you dislike about the product?
I dislike the lack of support. There is not much information available; I would love some more knowledge base. Also, it takes a lot of RAM.
What problems is the product solving and how is that benefiting you?
I use Ivanti Neurons for ITSM to automate IT Helpdesk operations and manage the IT service lifecycle. It gives a clear view by managing everything in one place. The advanced AI saves me time, and asset management offers the benefit of centralized data access.
Tobacco
Great UI and Integrations, but Approachability and AI Performance Need Work
Reviewed on Jul 01, 2026
Review provided by G2
What do you like best about the product?
I think the UI and UX are very nice, especially with the integrations that are possible. I’d like to use it more in depth and see stronger AI performance as I explore it further. The pricing is also attractive.
What do you dislike about the product?
I think the app’s approachability could be better, but from what I can see it seems to be on the rise. I’m looking forward to more improvements, and overall I don’t have too many dislikes.
What problems is the product solving and how is that benefiting you?
It’s helping close the performance gap I’ve been experiencing with support and onboarding, especially for new hires and for me as well, since I also had to go through Ivanti ITSM.
Marwan K.
Ivanti Neurons for ITSM: AI Automation and Flexible Workflows That Streamline ITSM
Reviewed on Jun 26, 2026
Review provided by G2
What do you like best about the product?
What I like most about Ivanti Neurons for ITSM is its automation and AI-driven capabilities. It streamlines incident, problem, and change management while reducing manual work through intelligent workflows. I also appreciate its user-friendly interface, strong asset management integration, and flexibility to customize processes to fit an organization’s IT service management needs.
What do you dislike about the product?
One area that could be improved is the learning curve. Because Ivanti Neurons for ITSM offers extensive features and customization options, it can take time for new users and administrators to become fully proficient. Some advanced configurations may also require additional training or technical expertise.
What problems is the product solving and how is that benefiting you?
From my understanding, Ivanti Neurons for ITSM helps organizations centralize IT service management by automating routine tasks, improving incident tracking, and streamlining service requests and change management. These capabilities can reduce response times, improve service quality, and allow IT teams to focus on more strategic work.